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Network Support Manager Jobs in Smithfield, VA (NOW HIRING)

BCforward

Network Support Engineer

Norfolk, VA · On-site

BCforward is seeking a highly motivated and experienced Network Support Engineer in Norfolk, VA ... Review root cause analysis documentation to address performance management and incident correlation ...

NexGen Data Systems

Network Specialists

VA · On-site

Support network monitoring via SolarWinds NPM and ensure 100% device compliance * Conduct monthly hardware inventory validations for Asset Management (CDRL A010) * Respond to and resolve Tier 0 ...

Leidos

Network Administrator

Yorktown, VA · On-site

$29 - $42/hr

... network operations, service desk, and data transport ... Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management ...

Leidos

Network Architect

Yorktown, VA · On-site

$29 - $42/hr

... network operations, service desk, and data transport ... Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management ...

Leidos

Computer Network Architect

Yorktown, VA · On-site

$29 - $42/hr

... network operations, service desk, and data transport ... Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management ...

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All JobsNetwork Support JobsNetwork Support Manager JobsNetwork Support Manager Jobs in Smithfield, VA

Network Support Manager information

See Smithfield, VA salary details

$62.3K

$80.8K

$95.8K

How much do network support manager jobs pay per year?

As of Aug 25, 2026, the average yearly pay for network support manager in Smithfield, VA is $80,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,000.00 and $88,800.00 per year, depending on experience, location, and employer.

What does a network support manager do?

A Network Support Manager oversees the operation and maintenance of an organization's computer networks. They manage a team of network support specialists to ensure network reliability, troubleshoot issues, and implement improvements. Their responsibilities also include planning network upgrades, ensuring cybersecurity measures are in place, and coordinating with other IT departments. Network Support Managers play a critical role in minimizing downtime and maintaining efficient IT infrastructure.

How does a network support manager typically collaborate with other IT teams to resolve complex network issues?

A Network Support Manager often works closely with system administrators, cybersecurity teams, and software engineers to diagnose and resolve complex network problems. This collaboration may involve coordinating troubleshooting efforts, sharing network performance data, and developing cross-functional solutions to ensure minimal downtime. Regular meetings and clear communication channels are essential to align on incident response and long-term network improvement strategies. This team-oriented approach helps maintain a stable and secure network environment.

What are the key skills and qualifications needed to thrive as a network support manager, and why are they important?

To thrive as a Network Support Manager, you need a strong background in network infrastructure, troubleshooting, and team leadership, often supported by a bachelor's degree in IT or a related field. Familiarity with tools like Cisco IOS, network monitoring systems, and certifications such as CCNA or CompTIA Network+ are typically required. Excellent communication, problem-solving abilities, and organizational skills are crucial soft skills for effectively managing teams and responding to network issues. These skills and qualifications are essential to ensure reliable network operations, minimize downtime, and lead support teams efficiently.

What is the difference between Network Support Manager vs Network Administrator?

AspectNetwork Support ManagerNetwork Administrator
CertificationsCCNA, CompTIA Network+, Cisco certificationsCCNA, CompTIA Network+, Cisco certifications
Work EnvironmentOversees support teams, manages network issues, strategic planningMaintains and configures network hardware and software, performs troubleshooting
Employer & Industry UsageIT support companies, large organizations, managed service providersCorporate IT departments, small to medium businesses

The main difference is that a Network Support Manager focuses on leading support teams, strategic planning, and overseeing network operations, while a Network Administrator handles day-to-day network maintenance, configuration, and troubleshooting. Both roles require similar certifications but differ in scope and responsibilities.

What cities near Smithfield, VA are hiring for Network Support Manager jobs?

Cities near Smithfield, VA with the most Network Support Manager job openings:

Network Support Manager jobs near you
Infographic showing various Network Support Manager job openings in Smithfield, VA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $80,816 per year, or $38.9 per hour.

Network Support Engineer

Norfolk, VA • On-site

BCforward
IT Services • 5 - 10K employees
Learn more about BCforwardexternal

Contractor

Re-posted 27 days ago

Job description

Company Description

About BCforward BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. BCforward's headquarters are in Indianapolis, Indiana and also operates delivery centers in 17 locations in North America as well as Hyderabad, India and Puerto Rico. We are currently the largest consulting firm and largest MBE certified firm headquartered in Indiana. With 14+ years of uninterrupted growth, the addition of two brands (Stafforward and PMforward) and a team of more than 1400 resources our teams deliver services for multiple industries from both public and private sectors. BCforward's team of dedicated staffing professionals has placed thousands of talented people over the past decade, with retention rates that are consistently higher than the industry average.

Job Description

BCforward is seeking a highly motivated and experienced Network Support Engineer in Norfolk, VA

Federal Clearance is preferred

Description

Under broad direction, oversee the infrastructure and network operation, responding appropriately to alerts and events.

Oversee incident resolution, ensuring appropriate response to escalations.

Coordinate infrastructure repairs, including directing remote activities to ensure continuity for service delivery.

Review root cause analysis documentation to address performance management and incident correlation issues.

Provide data center support where appropriate.

Oversee daily shift activities and document in appropriate reporting and ticketing tools and ensure continuity for any outstanding issues.

Provide incident notification to Government representatives.

Required:

Ten plus (10+) years of IT experience required.

High school Diploma or General Equivalency Diploma (GED)

Certified in accordance with DoD 8570.01M Information Assurance Technician Level (IAT) III: CISSP, CASP

Two of the following are required: MCTS, MCSA, CCNP, CCDP

Location : Norfolk, VA

Contract length : 12+ months with possibility of extension or permanent placement

Wage : Hourly, W2

Additional Info:

Must be able to pass a background and drug screen

(UNABLE TO PROVIDE SPONSORSHIP OR DO C2C CONTRACT OFFERS AT THIS TIME)

Qualifications

Certified in accordance with DoD 8570.01M Information Assurance Technician Level (IAT) III: CISSP, CASP

Two of the following are required: MCTS, MCSA, CCNP, CCDP

Additional Information

Must be able to pass a background and drug screen

BCforward logo

About BCforward

Sourced by ZipRecruiter

BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers' specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Indianapolis, IN, US

Year founded

1998

Social media

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