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Remote Network Support Jobs in Reston, VA (NOW HIRING)

Desktop Support

Merrifield, VA · Remote

$20.75 - $26.25/hr

Provide basic networking support including IP and DNS configurations * Assist with cybersecurity ... Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management ...

Jr Network Administrator

Washington, DC · On-site +1

$66K - $92K/yr

Performs remote support during non-business hours as required. REQUIRED EXPERIENCE * Jr. Network Administrator requires 4 years of networking experience. * CompTIA Network+ certification can be used ...

... supporting mission-critical programs across national security, defense, and public service delivery ... This role is hybrid, allowing for remote work, but requires the ability to work onsite when needed ...

... supporting mission-critical programs across national security, defense, and public service delivery ... This role is hybrid, allowing for remote work, but requires the ability to work onsite when needed ...

Remote Support Technician, Journeyman

Arlington, VA · On-site +1

$43K - $54K/yr

Strong knowledge of operating systems (Windows, macOS), networking concepts, and remote support tools (e.g., TeamViewer, LogMeIn, AnyDesk). • Communication Skills: Excellent written and verbal ...

Architect technically credible, operationally realistic solutions for areas including voice and data network design and modernization, VPN and remote access, domain services network support, and SD ...

Architect technically credible, operationally realistic solutions for areas including voice and data network design and modernization, VPN and remote access, domain services network support, and SD ...

Senior Network Engineer

Silver Spring, MD · Remote

$107K - $147K/yr

Support the LAN and WAN infrastructure, remote sites and data centers. * Troubleshoot network and cabling problems and coordinate with the various department administrators to facilitate ...

... support remote work) and requires a TS/SCI + Polygraph clearance (acceptable to this customer ... What You'll Be Owning GRVTY is seeking a Network Engineer with a TS/SCI + Poly clearance ...

Architect technically credible, operationally realistic solutions for areas including voice and data network design and modernization, VPN and remote access, domain services network support, and SD ...

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Remote Network Support information

See Reston, VA salary details

$43.2K

$96.2K

$137.8K

How much do remote network support jobs pay per year?

As of Jun 30, 2026, the average yearly pay for remote network support in Reston, VA is $96,207.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,500.00 and $118,600.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Remote Network Support professionals, and how can they be addressed?

Remote Network Support professionals often encounter challenges such as diagnosing issues without physical access to equipment, managing security protocols across various locations, and troubleshooting complex network outages. Staying organized with detailed documentation and utilizing effective remote access and monitoring tools can help streamline the support process. Collaborating closely with on-site contacts and maintaining clear, responsive communication with users also play a crucial role in resolving problems efficiently. Proactively updating knowledge about emerging network technologies and cybersecurity trends can further help in addressing these challenges. Overall, adaptability and a methodical approach are key to overcoming the obstacles unique to remote network support.

What are the key skills and qualifications needed to thrive in the Remote Network Support position, and why are they important?

To thrive as a Remote Network Support professional, you need a solid understanding of computer networking concepts, troubleshooting skills, and experience with network hardware and software, typically supported by a degree in IT or certifications like CompTIA Network+ or Cisco CCNA. Familiarity with remote access tools, ticketing systems, VPNs, firewalls, and monitoring software is essential. Excellent communication, problem-solving, and time-management skills are important for effectively resolving issues and collaborating with distributed teams. These skills ensure efficient network operations, prompt issue resolution, and seamless support for users in a remote work environment.

What is a Remote Network Support job?

A Remote Network Support job involves troubleshooting, maintaining, and optimizing network systems for businesses and clients from a remote location. Professionals in this role assist with network connectivity issues, security configurations, software updates, and technical support. They often use remote access tools to diagnose and resolve problems without needing to be physically present. Strong knowledge of networking protocols, security best practices, and customer service skills are essential for success in this role.

What are popular job titles related to Remote Network Support jobs in Reston, VA? For Remote Network Support jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Remote Network Support jobs in Reston, VA look for? The top searched job categories for Remote Network Support jobs in Reston, VA are:
What cities near Reston, VA are hiring for Remote Network Support jobs? Cities near Reston, VA with the most Remote Network Support job openings:
Desktop Support

Desktop Support

System One

Merrifield, VA • Remote

$20.75 - $26.25/hr

Contractor

Posted 10 days ago


Key responsibilities

  • Diagnose and resolve hardware and software issues for end users.

  • Provide basic networking support including IP and DNS configurations.

  • Assist with cybersecurity measures such as MFA and phishing protection.


Job description

Job Title: Desktop Support Location: Vienna, VA Type: Contract Contractor Work Model: Onsite – onsite

Responsibilities

  • Diagnose and resolve hardware and software issues for end users
  • Provide basic networking support including IP and DNS configurations
  • Assist with cybersecurity measures such as MFA and phishing protection
  • Utilize ticketing systems like ServiceNow to track and resolve issues
  • Troubleshoot Palo Alto Network Global Protect client issues on Windows endpoints
  • Resolve issues on Microsoft Windows 11 operating systems
  • Support Microsoft M365 productivity tools including Outlook, OneDrive, and Teams

Requirements

  • Experience with troubleshooting Palo Alto Network Global Protect client issues on Windows endpoints
  • Experience troubleshooting issues on Microsoft Windows 11 operating systems
  • Proficiency with Microsoft M365 software (Outlook, OneDrive, Teams)
  • Excellent communication and customer service skills
  • Professional presence and ability to work well in a team
  • Detail-oriented and able to follow standard operating procedures
  • Basic networking and cybersecurity knowledge (IP, DNS, MFA, phishing)
  • Experience with ticketing systems such as ServiceNow
  • Minimum of 0 years of related experience Nice to have:
    • CompTIA A+ Certification
    • Microsoft 365 Certified: Fundamentals Certification
    • Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management Software
    • Experience troubleshooting Citrix VDIs

#M- #LI- Ref: #851-Rockville-S1