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Remote Network Support Jobs in Addison, IL (NOW HIRING)

Ascend Technologies

Network Engineer

Chicago, IL · Remote

$86K/yr

NETWORK ENGINEER This is a fully remote position; however, occasional travel may be required. Purpose This position's primary responsibility is to provide operational support for our clients' network ...

Netrix Global

Network Team Lead (Remote)

Chicago, IL · Remote

$103.90K - $143.30K/yr

This individual will also partner closely with Sales to support pre-sales efforts, helping shape ... Lead, mentor, and develop a team of network engineers, providing technical oversight, guidance, and ...

Ascend Technologies

Network Engineer

Chicago, IL · Remote

NETWORK ENGINEER This is a fully remote position; however, occasional travel may be required. PURPOSE   This position's primary responsibility is to provide operational support for our clients ...

Ascend Technologies

Network Engineer

Chicago, IL · On-site +1

$86K/yr

NETWORK ENGINEER This is a fully remote position; however, occasional travel may be required. PURPOSE This position's primary responsibility is to provide operational support for our clients' network ...

Pernix Group

Technical Support Analyst

Lombard, IL · On-site +1

Strong working knowledge of Windows OS, Microsoft 365, Active Directory, and basic networking concepts * Experience with ticketing systems, remote support tools, and user account administration

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All JobsRemote Network Support JobsRemote Network Support Jobs in Addison, IL

Remote Network Support information

See Addison, IL salary details

$41.6K

$92.6K

$132.7K

How much do remote network support jobs pay per year?

As of May 28, 2026, the average yearly pay for remote network support in Addison, IL is $92,648.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,600.00 and $114,200.00 per year, depending on experience, location, and employer.

What is a Remote Network Support job?

A Remote Network Support job involves troubleshooting, maintaining, and optimizing network systems for businesses and clients from a remote location. Professionals in this role assist with network connectivity issues, security configurations, software updates, and technical support. They often use remote access tools to diagnose and resolve problems without needing to be physically present. Strong knowledge of networking protocols, security best practices, and customer service skills are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Remote Network Support position, and why are they important?

To thrive as a Remote Network Support professional, you need a solid understanding of computer networking concepts, troubleshooting skills, and experience with network hardware and software, typically supported by a degree in IT or certifications like CompTIA Network+ or Cisco CCNA. Familiarity with remote access tools, ticketing systems, VPNs, firewalls, and monitoring software is essential. Excellent communication, problem-solving, and time-management skills are important for effectively resolving issues and collaborating with distributed teams. These skills ensure efficient network operations, prompt issue resolution, and seamless support for users in a remote work environment.

What are some common challenges faced by Remote Network Support professionals, and how can they be addressed?

Remote Network Support professionals often encounter challenges such as diagnosing issues without physical access to equipment, managing security protocols across various locations, and troubleshooting complex network outages. Staying organized with detailed documentation and utilizing effective remote access and monitoring tools can help streamline the support process. Collaborating closely with on-site contacts and maintaining clear, responsive communication with users also play a crucial role in resolving problems efficiently. Proactively updating knowledge about emerging network technologies and cybersecurity trends can further help in addressing these challenges. Overall, adaptability and a methodical approach are key to overcoming the obstacles unique to remote network support.
More about Remote Network Support jobs
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Remote Network Support jobs near you
Security Network Engineer - Work From Home

Security Network Engineer - Work From Home

Next Step Systems

Chicago, IL • On-site, Remote

$107.60K - $147.30K/yr

Full-time

Medical, Retirement, PTO

Posted 20 days ago

Job description

Security Network Engineer - Work From Home
We are seeking a talented and self-motivated Security Network Engineer to join a growing IT team. This position is 100% Remote.
Security Network Engineer Responsibilities:
  • Day to day support of network and application environments.
  • Interact with all IT functional areas (e.g., architecture, design, network engineering, Helpdesk/Desktop support, application development and support).
  • Design the managing the network infrastructure security as well as assisting with the global network infrastructure.
  • Proactively suggest enhancements to existing configurations, technologies or procedures.
  • Troubleshoot intricate network and systems issues down to the bit level and up to the application layer.
  • Provide critical thinking to complex problems in a 24/7, mission critical network environment.
  • Process, monitor and prioritize trouble tickets.
  • Automate any and all tasks that can be automated.
  • Remote datacenter design support and management.
  • Assist in hardware/software purchases.
  • On-call rotation.
  • Support other key initiatives as the business dictates.

Security Network Engineer Qualifications:
  • Bachelor's Degree from a 4-year university in computer science, preferred, but not required.
  • 5+ years' experience in Network Administration/Engineering.
  • Thorough understanding of the TCP/IP suite and multicast management.
  • Knowledge of implementing and troubleshooting dynamic routing protocols such as BGP and OSPF.
  • Detailed knowledge of the OSI layers 1-4 and associated equipment.
  • Experience with managing connectivity for a largely remote workforce (software/hardware VPNs, head end units, load balancers, etc.).
  • Experience with packet sniffing applications (Snort, TCPDump, Wireshark, Netmon, etc.).
  • Experience performance tuning networking infrastructures.
  • Experience with cloud network management such as AWS, GCP, etc.
  • Extensive experience with firewall implementation and monitoring, with Cisco ASA and Palo Alto experience a huge plus.
  • Exceptional written and verbal communication skills. Must be able to interact with management, vendors and external parties and should be able to effectively communicate complex issues in a clear and concise manner. Must be able to thoroughly document implementations, modifications and removals.
  • Highly organized, self-motivated, able to multi-task, able to work independently as well as a team player.
  • Analytical and detail orientated.
  • Must be willing to work some weekend shifts in support of maintenance and participate in on-call rotation duties.
  • Experience with Corvil a plus.
  • Experience with scripting languages a plus (bash, python).
  • Experience with orchestration tools such as Ansible a plus.
  • Experience with Cisco ISE a plus.
  • Must have experience in 24x7 environments.
  • Experience within the financial industry with a robust background in network architecture and network security.

Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Chicago IL Jobs, Security Network Engineer, TCP/IP, Multicast, Multicasting, BGP, OSPF, OSI Layers, VPN, TCPDump, Wireshark, Netmon, AWS, GPS, Cisco ASA, Palo Alto, Networking, Network Architecture, Remote, Trading, Financial, Work From Home, Chicago Recruiters, Information Technology Jobs, IT Jobs, Chicago Recruiting
Looking to hire for similar positions in Chicago, IL or in other cities? Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire Security Network Engineers for jobs in Chicago, Illinois and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ext. 11 or email us at jobs@nextstepsystems.com. Click here to submit your resume for this job and others.
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