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Remote Network Support Jobs in Addison, IL (NOW HIRING)

Reyes Holdings

Sr. Network Security Engineer

Rosemont, IL · On-site +1

$57 - $74.50/hr

... remote access technologies * Responsible for troubleshooting and processing network and firewall operational tickets received from Tier 1 and Tier 2 support personnel as well as escalated incidents ...

Acquisition Network

ETA Searcher

Chicago, IL · Remote

$150K - $200K/yr

The Acquisition Network Location: Remote Job Type: Contract / Program Participation (Paid Service ... Our platform supports every stage of the acquisition journey, including: * Investment thesis ...

Humana

Broker Relationship Manager

Chicago, IL · On-site +1

$93K/yr

... Humana's distribution network * Support brokers throughout the sales lifecycle, including ... Travel: While this is a remote position, occasional travel to Humana's offices for training or ...

Humana

Broker Relationship Manager

Chicago, IL · On-site +1

$93K/yr

... Humana's distribution network * Support brokers throughout the sales lifecycle, including ... Travel: While this is a remote position, occasional travel to Humana's offices for training or ...

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Remote Network Support information

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$41.6K

$92.6K

$132.7K

How much do remote network support jobs pay per year?

As of Sep 4, 2026, the average yearly pay for remote network support in Addison, IL is $92,648.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,600.00 and $114,200.00 per year, depending on experience, location, and employer.

What is a remote network support?

A Remote Network Support job involves troubleshooting, maintaining, and optimizing network systems for businesses and clients from a remote location. Professionals in this role assist with network connectivity issues, security configurations, software updates, and technical support. They often use remote access tools to diagnose and resolve problems without needing to be physically present. Strong knowledge of networking protocols, security best practices, and customer service skills are essential for success in this role.

What are the key skills and qualifications needed to thrive in remote network support, and why are they important?

To thrive as a Remote Network Support professional, you need a solid understanding of computer networking concepts, troubleshooting skills, and experience with network hardware and software, typically supported by a degree in IT or certifications like CompTIA Network+ or Cisco CCNA. Familiarity with remote access tools, ticketing systems, VPNs, firewalls, and monitoring software is essential. Excellent communication, problem-solving, and time-management skills are important for effectively resolving issues and collaborating with distributed teams. These skills ensure efficient network operations, prompt issue resolution, and seamless support for users in a remote work environment.

What are some common challenges faced by remote network support professionals, and how can they be addressed?

Remote Network Support professionals often encounter challenges such as diagnosing issues without physical access to equipment, managing security protocols across various locations, and troubleshooting complex network outages. Staying organized with detailed documentation and utilizing effective remote access and monitoring tools can help streamline the support process. Collaborating closely with on-site contacts and maintaining clear, responsive communication with users also play a crucial role in resolving problems efficiently. Proactively updating knowledge about emerging network technologies and cybersecurity trends can further help in addressing these challenges. Overall, adaptability and a methodical approach are key to overcoming the obstacles unique to remote network support.

What job categories do people searching Remote Network Support jobs in Addison, IL look for?

The top searched job categories for Remote Network Support jobs in Addison, IL are:

What cities near Addison, IL are hiring for Remote Network Support jobs?

Cities near Addison, IL with the most Remote Network Support job openings:

Remote Network Support jobs near you

Sr. Network Security Engineer

Reyes Holdings

Rosemont, IL • On-site, Remote

$57 - $74.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Reyes Holdings rating

7.8

Company rating: 7.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

110th of 444 rated food and drinks producers

Job description

Position Responsibilities:

  • Provide operational support of the Reyes Holdings global IP LAN/WAN IP infrastructures specifically for the network security systems (firewalls, Zscaler), supporting 170+ global locations and 3 major contact centers
  • Oversight of Security policies, best practice configurations of enterprise firewalls, virtual private networks, web protocols, and secure remote access technologies
  • Responsible for troubleshooting and processing network and firewall operational tickets received from Tier 1 and Tier 2 support personnel as well as escalated incidents that are received from other sources; categorize issues for escalation and assign to appropriate technical teams where required
  • Firewall Support: evaluate firewall data logs to analyze the effectiveness of the solution or policy, validate firewall changes submitted by stakeholders if it adheres to Security and Reyes Holding’s policy or best practice standard, and serve as escalation contact for firewall MSP for any issues that needs Reyes Holdings’ internal teams’ validation and approval
  • Participate in the current and future ITSM processes including but not limited to incident, problem, and change control processes
  • Recognize, identify, and prioritize incidents in accordance with customer business requirements, organizational policies and operational impact
  • Other projects or duties as assigned

Required Education and Experience:

  • Bachelor’s Degree and 4 to 6 years of related experience or High School Diploma/General Education Degree and 7 to 9 plus years of specific experience

Preferred Education and Experience:

  • Bachelor’s Degree

Benefits
At the Reyes Family of Businesses, our Total Rewards Strategy prioritizes the holistic well-being of our employees. This position offers a comprehensive benefits package that includes Medical, Dental, Vision coverage, Paid Time Off, Retirement Benefits, and complimentary Health Screenings.
Equal Opportunity Employee & Physical Demands
Reyes Holdings and its businesses are equal opportunity employers. Company policy prohibits discrimination and harassment against any applicant or employee based on race, color, religion, sex, pregnancy or pregnancy-related medical conditions, marital status, sexual orientation, gender identity or expression, age, national origin, citizenship, disability, genetic information, military or veteran status, or any other basis protected by applicable law. In addition, the Company is committed to providing reasonable accommodation to applicants and employees in accordance with applicable law. Requests for accommodation should be directed to your point of contact in the Talent Acquisition or Human Resources departments.
Background Check and Drug Screening
Offers of employment are contingent upon successful completion of a background check and drug screening.
Pay Transparency
Our compensation philosophy embraces diverse factors for fair pay decisions, valuing skills, experience, and the needs of our business. Moreover, this role may have the opportunity to participate in a discretionary incentive program, subject to program rules.Qualifications:

Required Education and Experience:

  • Bachelor’s Degree and 4 to 6 years of related experience or High School Diploma/General Education Degree and 7 to 9 plus years of specific experience

Preferred Education and Experience:

  • Bachelor’s Degree
Education:UNAVAILABLEEmployment Type: FULL_TIME

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