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Remote Network Support Jobs in Addison, IL (NOW HIRING)

Addison Group

Network Engineer

Chicago, IL · Remote

The role is primarily remote but requires candidates to be local to the Chicago area and available onsite as needed, typically once or twice per month, for network infrastructure support, hardware ...

New

Addison Group

Sr. Network Administrator

Mundelein, IL · Remote

$45 - $55/hr

Primarily remote for now, with onsite availability required for data center upgrades ... The internal IT team supports business-critical systems across networking, virtualization, servers ...

Addison Group

VOIP Senior Network Engineer

Chicago, IL · Remote

$125K - $140K/yr

Experience supporting large, complex enterprise environments * Ability to independently diagnose ... this a remote position. Interested? Message me directly for confidential details. #VoIP ...

Reyes Holdings

Sr. Network Security Engineer

Rosemont, IL · On-site +1

$57 - $74.50/hr

... remote access technologies * Responsible for troubleshooting and processing network and firewall operational tickets received from Tier 1 and Tier 2 support personnel as well as escalated incidents ...

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Remote Network Support information

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$41.6K

$92.6K

$132.7K

How much do remote network support jobs pay per year?

As of Sep 4, 2026, the average yearly pay for remote network support in Addison, IL is $92,648.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,600.00 and $114,200.00 per year, depending on experience, location, and employer.

What is a remote network support?

A Remote Network Support job involves troubleshooting, maintaining, and optimizing network systems for businesses and clients from a remote location. Professionals in this role assist with network connectivity issues, security configurations, software updates, and technical support. They often use remote access tools to diagnose and resolve problems without needing to be physically present. Strong knowledge of networking protocols, security best practices, and customer service skills are essential for success in this role.

What are the key skills and qualifications needed to thrive in remote network support, and why are they important?

To thrive as a Remote Network Support professional, you need a solid understanding of computer networking concepts, troubleshooting skills, and experience with network hardware and software, typically supported by a degree in IT or certifications like CompTIA Network+ or Cisco CCNA. Familiarity with remote access tools, ticketing systems, VPNs, firewalls, and monitoring software is essential. Excellent communication, problem-solving, and time-management skills are important for effectively resolving issues and collaborating with distributed teams. These skills ensure efficient network operations, prompt issue resolution, and seamless support for users in a remote work environment.

What are some common challenges faced by remote network support professionals, and how can they be addressed?

Remote Network Support professionals often encounter challenges such as diagnosing issues without physical access to equipment, managing security protocols across various locations, and troubleshooting complex network outages. Staying organized with detailed documentation and utilizing effective remote access and monitoring tools can help streamline the support process. Collaborating closely with on-site contacts and maintaining clear, responsive communication with users also play a crucial role in resolving problems efficiently. Proactively updating knowledge about emerging network technologies and cybersecurity trends can further help in addressing these challenges. Overall, adaptability and a methodical approach are key to overcoming the obstacles unique to remote network support.

What job categories do people searching Remote Network Support jobs in Addison, IL look for?

The top searched job categories for Remote Network Support jobs in Addison, IL are:

What cities near Addison, IL are hiring for Remote Network Support jobs?

Cities near Addison, IL with the most Remote Network Support job openings:

Remote Network Support jobs near you

Network Engineer

Sentinel

Downers Grove, IL • On-site, Remote

$60K - $70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Sentinel Real Estate rating

8.1

Company rating: 8.1 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

45th of 258 rated facilities management

Job description

Responsibilities

Sentinel Technologies is seeking a highly skilled Network Support Engineer with CCNA level expertise in Routing and Switching. This is a high-impact role requiring deep technical knowledge, and strong customer engagement skills. The ideal candidate will thrive in a fast-paced enterprise environment and play a key role in supporting and optimizing complex network infrastructures. This is a full-time remote role with occasional on-site support at the Downers Grove, Illinois office.

Qualifications
  • CCNA certification or equivalent hands-on expertise is required
  • Experience in network engineering/support
  • Basic understanding of routing and switching protocols (BGP, OSPF, EIGRP, VLANs, STP, etc.)
  • Familiar with firewalls, DNS, DHCP, and F5 load balancers
  • Ability to troubleshoot network issues in production environments
  • Excellent communication and customer-facing skills
  • The candidate must have a car, as this position requires travel between location and the transportation of equipment
  • A valid driver's license and proof of vehicle insurance will be required
  • Legally authorized to work in the US without sponsorship
  • Must demonstrate a "can-do" attitude

We focus on candidates that display our "ACE" factor - Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.

Compensation: 

$60,000-$70,000

 

What you get:

We offer an energetic work environment with many corporate culture amenities, competitive salary, and rich benefit plan including: Medical, Dental, Vision, 401K, 529, Life Insurance, Income Protection Short and Long-Term Disability, Medical and Child/Elder Care, Flexible Spending Account Plans, Family Planning Benefits, Financial Education, Identity Theft Protection and Assistance, Legal Services, Employee Assistance Program, Two weeks' vacation, additional paid time-off for Personal and Sick, certification and hands-on training, and employee discount for product services and entertainment.

Overview

MOTIVATED.....make IT happen!

Sentinel Technologies, Inc. has been rated a top workplace every year since 2012!

About Us:      

Sentinel delivers solutions that can efficiently address a range of IT needs - from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. Since 1982, Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US. We have aligned with many of today's global technology leaders including Cisco, Dell, VMware and Microsoft. Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ), Chicago, and Springfield, IL; Phoenix, AZ.; Lansing, and Grand Rapids, MI; Milwaukee, WI; and Denver, CO.

If you are MOTIVATED... you can make IT happen at Sentinel. Our commitment to our employees is to create a work environment that encourages creativity, an entrepreneurial spirit, fosters growth through certification and hands-on training, and values a team-oriented culture with rewards based on impact!

If you share our passion about what technology can do and want to be part of a top workplace environment - we'd like to have you join our team.  Learn more at www.sentinel.com/careers.

As part of Sentinel's employment process, candidates will be required to complete a background check. Only those who meet the minimum requirements will be contacted. No phone calls please.

Sentinel is proud to be an equal opportunity employer including disability and veterans. In accordance with Title VII and state regulations, all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, marital status, pregnancy, genetics, disability, military, veteran status or any other basis protected by law.

If you are an individual with a disability and need assistance in applying for a position, please contact SentinelHR1@sentinel.com.

The "Know Your Rights" Poster is available here

https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Sentinel EEO Policy Statement is available here.

https://www.sentinel.com/about/diversity

JFNDNP

Employment Type: FULL_TIME

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