ZipRecruiter

Log In

2

Remote Network Support Jobs in Washington (NOW HIRING)

next page

Showing results 1-20

All JobsNetwork Support JobsRemote Network Support JobsRemote Network Support Jobs in Washington

Remote Network Support information

See Washington salary details

$47K

$104.7K

$150.1K

How much do remote network support jobs pay per year?

As of Jun 9, 2026, the average yearly pay for remote network support in Washington is $104,737.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,400.00 and $129,100.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Remote Network Support professionals, and how can they be addressed?

Remote Network Support professionals often encounter challenges such as diagnosing issues without physical access to equipment, managing security protocols across various locations, and troubleshooting complex network outages. Staying organized with detailed documentation and utilizing effective remote access and monitoring tools can help streamline the support process. Collaborating closely with on-site contacts and maintaining clear, responsive communication with users also play a crucial role in resolving problems efficiently. Proactively updating knowledge about emerging network technologies and cybersecurity trends can further help in addressing these challenges. Overall, adaptability and a methodical approach are key to overcoming the obstacles unique to remote network support.

What are the key skills and qualifications needed to thrive in the Remote Network Support position, and why are they important?

To thrive as a Remote Network Support professional, you need a solid understanding of computer networking concepts, troubleshooting skills, and experience with network hardware and software, typically supported by a degree in IT or certifications like CompTIA Network+ or Cisco CCNA. Familiarity with remote access tools, ticketing systems, VPNs, firewalls, and monitoring software is essential. Excellent communication, problem-solving, and time-management skills are important for effectively resolving issues and collaborating with distributed teams. These skills ensure efficient network operations, prompt issue resolution, and seamless support for users in a remote work environment.

What is a Remote Network Support job?

A Remote Network Support job involves troubleshooting, maintaining, and optimizing network systems for businesses and clients from a remote location. Professionals in this role assist with network connectivity issues, security configurations, software updates, and technical support. They often use remote access tools to diagnose and resolve problems without needing to be physically present. Strong knowledge of networking protocols, security best practices, and customer service skills are essential for success in this role.

What are popular job titles related to Remote Network Support jobs in Washington? For Remote Network Support jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Remote Network Support jobs in Washington look for? The top searched job categories for Remote Network Support jobs in Washington are:
What cities in Washington are hiring for Remote Network Support jobs? Cities in Washington with the most Remote Network Support job openings:
Remote Network Support jobs near you
Infographic showing various Remote Network Support job openings in Washington as of June 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% Remote job distribution, with an average salary of $104,737 per year, or $50.4 per hour.
(Remote) Level 2 Support Specialist

(Remote) Level 2 Support Specialist

Harris

Washington, DC • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

SilverBlaze, a division of Harris; is seeking a Level 2 Support Specialist who is a self-directed problem solver, is comfortable working with users at every level, and is committed to delivering effective, well-documented resolutions to complex medium- and high-severity issues while providing excellent customer service.


This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed, approximately 15% for internal meetings and conferences. Candidates must hold a current, valid passport and be legally eligible to travel internationally. This includes either passport based visa exemption or possession of any required travel visas for entry into Canada, the United States, and the Caribbean.


Salary: 55K - 65K



What your impact will be:

  • Respond to inbound phone, web, and email support for client inquiries and issue resolution.
  • Diagnose and resolve client application questions or problems related to product functionality, system configuration, and bugs or enhancements.
  • Track, document, and ensure proper notation of all inbound support requests and client issues.
  • Work independently to troubleshoot medium- to high-severity issues by gathering pertinent information from clients and delivering effective resolutions.
  • Stay current with software releases, design changes, and new product offerings.
  • Take accountability for complex issues, demonstrating the determination and prioritization skills required to resolve them efficiently.

What we are looking for:

  • Working knowledge of databases and data management, including proficiency with basic SQL and scripting for support and troubleshooting purposes.
  • Working knowledge of HTML, CSS, and JavaScript.
  • Understanding of key web development and deployment concepts.
  • Server management understanding, including file management and file explorer.
  • Apache Tomcat experience.
  • Good working knowledge of APIs.
  • Familiarity with SaaS environments and containerization.
  • Basic networking fundamentals.
  • Experience working with virtual machines (VMs).
  • Experience with VPN connectivity.
  • Bachelor's degree in computer science or a related field, or relevant experience.
  • 2+ year(s) of experience in customer service or technical support role.
  • Strong verbal and written communication skills.
  • Proven problem-solving and critical-thinking abilities.
  • Independent worker who is self-motivated and able to manage priorities.
  • Experience in the Utility industry is a plus.
  • Willingness to learn and the ability to self-teach new tools and technologies.

What we can offer:

  • 3 weeks' vacation and 5 personal days
  • Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment
  • Employee stock ownership and RRSP/401k matching programs
  • Lifestyle rewards
  • Remote work and more!

About SilverBlaze:

SilverBlaze Solutions is award-winning software innovation, development and consulting firm. Founded in 1999, SilverBlaze provides utilities with value-focused, highly-customizable web self-service portal and smart forms software. As a leader in customer engagement and collaboration, we specialize in providing self-service portal and intelligent form software to electric, water, gas, telecom and multi-service utility companies. Over the past 20 years, SilverBlaze has successfully empowered clients throughout the United States, Canada, and the Caribbean to maximize customer engagement. Visit www.silverblaze.com to learn more about the diverse roster of clients SilverBlaze has helped succeed.


About Harris:

Harris is a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. ("CSI", symbol CSU on the TSX), Harris has become the cornerstone for CSI's investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment - both in the people and products that we offer and making investments in acquiring new businesses.


#LI-remote

Harris Computer Systems logo

About Harris Computer Systems

Sourced by ZipRecruiter

Harris Computer Systems, based in Ottawa, ON, CA, is an established player in the field of public sector software technology. Since its inception in 1976, the company has been striving to make clients' operations more efficient through reliable, practical, and flexible software solutions. Its extensive portfolio primarily serves utility, healthcare, public sector, and educational institutions, contributing to the betterment of public services through technology. Harris strongly believes in the value of forward-thinking technology and the power it has to drive progress for the public sector. This methodology is entirely in line with their mission to ensure customer success by providing reliable, practical, and robust software solutions.

Industry

Accounting services

Company size

1,001 - 5,000 Employees

Headquarters location

Ottawa, ON, CA

Social media

FacebookInstagram

View All Harris Computer Systems Jobs

Apply