Remote Network Support Jobs in Puerto Rico (NOW HIRING)

Date Posted:

2026-09-04

Country:

United States of America

Location:

US-PR-SANTA ISABEL-B1 ~ Felicia Industrial Park - St B1 ~ BLDG 1

Position Role Type:

Remote

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Security Clearance:

None/Not Required

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Join us and help shape the future of aerospace and defense.

The following position is to join our RTX Enterprise Services team in Santa Isabel, Puerto Rico:

This role supports RTX’s network security operations by helping business units evaluate network security requirements and implement secure, effective solutions. The position will assist with cloud firewall administration and configuration, network security activities supporting acquisitions and divestitures, and the maintenance of core network services such as DNS, DHCP, and IP Address Management. Working closely with experienced network security professionals, this role provides an opportunity to develop hands-on expertise in enterprise network security while contributing to the reliability and protection of RTX’s technology environment.

What You Will Do

• Support internal RTX business units by reviewing network security requests and assisting in the development of appropriate design recommendations.
• Assist with the deployment and configuration of cloud firewall solutions, including applying network and security policies.
• Perform day‑to‑day administration of Palo Alto and Checkpoint cloud firewalls under the guidance of senior team members.
• Contribute to network security activities related to acquisitions and divestitures.
• Help update and maintain information for DNS, DHCP, and IP Address Management systems.
• Participate in rotational on‑call responsibilities as assigned.
• Follow documented work instructions to complete daily tasks. Work instructions are available in English only.
• Travel approximately 10%.

Qualifications You Must Have

• A University Degree or equivalent experience and minimum 2 years prior relevant experience, or an Advanced Degree in a related field and minimum 1 year experience.
• Experience with network security fundamentals, including basic assessment and implementation of security requests.
• Experience in firewall configuration, NAT, and packet filtering, within Palo Alto Network firewalls.
• Hands‑on experience with BGP routing in cloud or hybrid network environments.
• Experience supporting private and public cloud peering, with a focus on routing and firewall best practices.
• Experience with common cloud authentication mechanisms and exposure to scripting languages such as PowerShell, Perl, VBScript, or Terraform.
• Experience troubleshooting firewall or access‑related issues using logs or monitoring tools.
• Experience working with DNS, DHCP, and IP address management systems.

Qualifications We Prefer

• Industry networking certifications such as CCNA, or equivalent.
• Next‑Generation Firewall certifications (e.g., Palo Alto Networks, Checkpoint certifications)
• Information security‑related certifications (e.g., CISSP, GIAC).
• Cloud Knowledge (e.g Azure, AWS, OCI)

What We Offer

Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

Learn More & Apply Now!
Location: This position is remote. However, the successful candidate must be currently living in Puerto Rico.

Please consider the following role type definition as you apply for this role:
Remote: This position is currently designated as remote. Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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