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Remote Network Operations Center Jobs in Toronto, ON

Director, Operational Excellence

Toronto, ON · On-site +1

CA$210K - CA$220K/yr

This role is offered as a remote position to be home-based, with travel requirements, across either ... By putting people at the center of our operations, we build strong connections, nurture innovation ...

Director, Operational Excellence

Toronto, ON · On-site +1

CA$210K - CA$220K/yr

This role is offered as a remote position to be home-based, with travel requirements, across either ... By putting people at the center of our operations, we build strong connections, nurture innovation ...

Director, Operational Excellence

Toronto, ON · On-site +1

CA$210K - CA$220K/yr

This role is offered as a remote position to be home-based, with travel requirements, across either ... By putting people at the center of our operations, we build strong connections, nurture innovation ...

25-183 - Kubernetes Engineer

Oshawa, ON · On-site +1

$60 - $85/hr

CHQ (Hybrid - 3 Days Remote) Job Overview Design and implement cloud-native infrastructure using ... Must have experience around software defined networking and familiar with service mesh like Istio ...

Showing results 21-40

Remote Network Operations Center information

Are remote network operations center analyst jobs?

Remote Network Operations Center (NOC) analyst jobs are available and involve monitoring and managing network infrastructure remotely. These roles typically require knowledge of networking protocols, tools like ticketing systems, and sometimes certifications such as CompTIA Network+ or Cisco CCNA. They often involve shift work to provide 24/7 support for organizations' IT networks.

What are some common challenges faced by professionals working in a Remote Network Operations Center (NOC)?

Professionals in a Remote Network Operations Center often manage multiple systems and resolve technical incidents in real-time, which can be challenging given the need for quick decision-making and prioritization. Communication is key, as team members typically collaborate across shifts and locations to ensure 24/7 network reliability. Adapting to rapidly changing technologies and troubleshooting remotely without physical access to equipment requires strong analytical skills and resourcefulness. Despite these challenges, NOC roles provide excellent opportunities to hone technical skills and advance into network engineering or leadership positions.

What is a Remote Network Operations Center (NOC)?

A Remote Network Operations Center (NOC) is a centralized location where IT professionals monitor, manage, and maintain a company's network infrastructure remotely. The NOC team is responsible for ensuring network availability, performance, and security, often by proactively identifying and resolving issues before they impact users. Remote NOCs use specialized tools to oversee servers, networks, and other critical systems, providing support without needing to be physically present at the client site. This approach helps organizations reduce downtime, improve efficiency, and optimize their IT resources.

What does a remote network operations center do?

A remote network operations center (NOC) monitors, manages, and maintains an organization’s network infrastructure remotely. NOC technicians troubleshoot network issues, ensure system security, perform routine updates, and use tools like network monitoring software to maintain optimal performance around the clock.

What is the difference between Remote Network Operations Center vs Network Support Specialist?

AspectRemote Network Operations CenterNetwork Support Specialist
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentRemote, 24/7 monitoring centersOn-site or remote, client sites or help desks
Industry UsageTelecom, IT services, large enterprisesIT support, small to medium businesses

The Remote Network Operations Center and Network Support Specialist roles both require networking certifications like CCNA or CompTIA Network+. However, the Remote NOC typically involves monitoring and managing networks remotely in a centralized center, often 24/7, while Network Support Specialists provide direct support and troubleshooting, often on-site or remotely at client locations. Both roles are essential in maintaining network health but differ mainly in scope, environment, and responsibilities.

What are the key skills and qualifications needed to thrive as a Remote Network Operations Center (NOC) technician?

Core skills for a Remote NOC Technician include strong knowledge of network protocols, troubleshooting, and monitoring, typically supported by a degree in IT or a related field. Familiarity with network monitoring tools (like SolarWinds or Nagios), ticketing systems, and relevant certifications such as CompTIA Network+ or Cisco CCNA is highly valuable. Excellent communication, problem-solving abilities, and attention to detail are essential soft skills for coordinating with teams and resolving issues efficiently. These competencies ensure rapid detection and resolution of network problems, maintaining uptime and reliability for critical business operations.

What are the most commonly searched types of Network Operations Center jobs in Toronto, ON?

The most popular types of Network Operations Center jobs in Toronto, ON are:

Infographic showing various Remote Network Operations Center job openings in Toronto, ON as of August 2026, with employment types broken down into 72% Full Time, 26% Part Time, and 2% Contract. Highlights an 100% Remote job distribution.

Remote Tele-Interviewer - Health Care

Fuze HR Solutions Inc.

Brampton, ON • Remote

CA$20.25/hr

Full-time

Posted 29 days ago


Job description

Position Overview
The Tele-Interviewer is responsible for conducting scheduled telephone interviews within a call centre environment. This is a fully remote, permanent position available to candidates across Canada, offering benefits and a competitive hourly rate of $20.25/hour.

The role involves completing daily scheduled appointments ranging from 20–60 minutes, managing both inbound and outbound calls with insurance applicants, and collecting detailed information related to their lifestyle and medical history through structured questionnaires. The Tele-Interviewer ensures all information is accurately captured, documented, and processed while providing a professional and customer-focused experience.

The successful candidate will collaborate with internal teams to maintain daily appointment schedules, meet quality standards, and support operational goals. Evening and weekend availability is required, with immediate openings available.

Location: Fully Remote (Canada)
Employment Type: Permanent position with benefits
Compensation: $20.25/hour
Start Date: Immediate openings available

CURRENT SCHEDULE
Tuesday – Friday:
  • 1:00 PM – 9:00 PM EST
    OR
  • 2:00 PM – 10:00 PM EST
Saturday:
  • 9:00 AM – 5:00 PM EST
KEY RESPONSIBILITIES / ACCOUNTABILITIES
  • Conduct detailed and professional telephone interviews with insurance applicants while maintaining accuracy, confidentiality, and a high level of customer service.
  • Collect, document, and verify applicant information related to medical history, lifestyle, and other required details using established questionnaires.
  • Complete scheduled interviews within the assigned timeframe while ensuring all required questions and processes are followed accurately.
  • Maintain a customer-focused approach throughout each interaction, demonstrating empathy, professionalism, and strong communication skills.
  • Ensure interview documentation is completed accurately, including reviewing information for spelling errors, missing details, and data accuracy.
  • Submit completed questionnaires promptly following each applicant interaction.
  • Participate in ongoing training and cross-training opportunities to learn different insurance provider requirements and questionnaire formats.
  • Apply feedback received through quality assurance reviews to continuously improve interview techniques and overall performance.
  • Work collaboratively with team members to achieve productivity, accuracy, and service-level objectives.
  • Complete follow-up calls and additional outreach as required.
  • Handle inbound applicant inquiries and conduct outbound calls for interviews, scheduling, and applicant support.
  • Manage sensitive conversations professionally while addressing applicant questions, concerns, or challenges.
  • Provide assistance and support to team members through communication channels such as Microsoft Teams when required.
TECHNICAL SKILLS
  • Intermediate proficiency with Microsoft Office applications, including Word, Excel, Outlook, and Teams.
  • Ability to type a minimum of 60 words per minute with strong accuracy.
  • Comfortable learning new processes, systems, and industry-specific requirements.
  • Previous experience working in a healthcare, medical, insurance, or regulated environment is considered an asset.
SOCIAL / INTERPERSONAL SKILLS
  • Strong communication and interpersonal skills with the ability to build trust and rapport over the phone.
  • Ability to work effectively in a fast-paced environment while managing multiple priorities and time-sensitive tasks.
  • Strong organizational skills with the ability to self-manage workload and meet performance expectations.
  • Ability to handle conflict resolution and address applicant concerns using professionalism and sound judgment.
  • Customer-first mindset with a commitment to providing respectful, compassionate, and attentive service.
  • Strong attention to detail and commitment to maintaining accurate records.
  • Interest in healthcare, medical services, or health sciences is considered an asset.
  • Demonstrated problem-solving skills and ability to adapt to changing priorities.

How to Apply
Interested candidates are invited to submit their resume to:
Shaira Fernandez
Recruitment Consultant – Fuze HR Solutions
sfernandez@fuzehr.com
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