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Remote Network Operations Center Jobs in Arizona

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Remote Network Operations Center information

What are some common challenges faced by professionals working in a Remote Network Operations Center (NOC)?

Professionals in a Remote Network Operations Center often manage multiple systems and resolve technical incidents in real-time, which can be challenging given the need for quick decision-making and prioritization. Communication is key, as team members typically collaborate across shifts and locations to ensure 24/7 network reliability. Adapting to rapidly changing technologies and troubleshooting remotely without physical access to equipment requires strong analytical skills and resourcefulness. Despite these challenges, NOC roles provide excellent opportunities to hone technical skills and advance into network engineering or leadership positions.

What is a Remote Network Operations Center (NOC)?

A Remote Network Operations Center (NOC) is a centralized location where IT professionals monitor, manage, and maintain a company's network infrastructure remotely. The NOC team is responsible for ensuring network availability, performance, and security, often by proactively identifying and resolving issues before they impact users. Remote NOCs use specialized tools to oversee servers, networks, and other critical systems, providing support without needing to be physically present at the client site. This approach helps organizations reduce downtime, improve efficiency, and optimize their IT resources.

What is the difference between Remote Network Operations Center vs Network Support Specialist?

AspectRemote Network Operations CenterNetwork Support Specialist
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentRemote, 24/7 monitoring centersOn-site or remote, client sites or help desks
Industry UsageTelecom, IT services, large enterprisesIT support, small to medium businesses

The Remote Network Operations Center and Network Support Specialist roles both require networking certifications like CCNA or CompTIA Network+. However, the Remote NOC typically involves monitoring and managing networks remotely in a centralized center, often 24/7, while Network Support Specialists provide direct support and troubleshooting, often on-site or remotely at client locations. Both roles are essential in maintaining network health but differ mainly in scope, environment, and responsibilities.

What are the key skills and qualifications needed to thrive as a Remote Network Operations Center (NOC) Technician, and why are they important?

Core skills for a Remote NOC Technician include strong knowledge of network protocols, troubleshooting, and monitoring, typically supported by a degree in IT or a related field. Familiarity with network monitoring tools (like SolarWinds or Nagios), ticketing systems, and relevant certifications such as CompTIA Network+ or Cisco CCNA is highly valuable. Excellent communication, problem-solving abilities, and attention to detail are essential soft skills for coordinating with teams and resolving issues efficiently. These competencies ensure rapid detection and resolution of network problems, maintaining uptime and reliability for critical business operations.
What are the most commonly searched types of Network Operations Center jobs in Arizona? The most popular types of Network Operations Center jobs in Arizona are:
What are popular job titles related to Remote Network Operations Center jobs in Arizona? For Remote Network Operations Center jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Remote Network Operations Center jobs in Arizona look for? The top searched job categories for Remote Network Operations Center jobs in Arizona are:
What cities in Arizona are hiring for Remote Network Operations Center jobs? Cities in Arizona with the most Remote Network Operations Center job openings:
Remote Network Operations Center jobs near you

HVAC Controls Sales Representative

Kelso Building Services

Phoenix, AZ • Remote

Full-time

Posted 8 days ago

Job description

Kelso Building Services believes that exceptional employees create exceptional results. We invest in our people through ongoing training, career development, industry-leading resources, and a collaborative culture that encourages innovation and growth.

As a member of our team, you'll have the opportunity to work with cutting-edge building technologies while helping organizations improve facility performance, energy efficiency, occupant experience, and operational reliability. If you're passionate about building relationships, driving business growth, and delivering meaningful customer solutions, we'd love to hear from you.

Position Overview

Kelso Building Services is seeking a results-oriented Regional Building Automation Sales Representative to expand our presence within an assigned market. This position focuses on identifying growth opportunities, developing long-term client relationships, and delivering technology-driven facility solutions.

The ideal candidate will work closely with building owners, facility leaders, consulting engineers, contractors, and enterprise customers to provide solutions that support operational excellence, sustainability initiatives, remote visibility, and smart building performance.

This role collaborates with our Operations, Service, Project Delivery, and Digital Operations Center (DOC) teams to develop and implement customer-focused solutions that generate measurable business outcomes.

What You'll DoDrive Business Growth
  • Identify and pursue new business opportunities throughout the assigned territory.
  • Develop and implement territory growth plans aligned with company objectives.
  • Build relationships with decision-makers across commercial, industrial, healthcare, education, government, life science, retail, and mission-critical facilities.
  • Expand Kelso's market presence through networking, industry events, and customer referrals.
Promote Advanced Building Solutions

Create opportunities and deliver solutions including:

  • Building Automation Systems (BAS)
  • HVAC Controls and DDC Systems
  • Energy Management Programs
  • Remote Monitoring Services
  • Fault Detection and Diagnostics (FDD)
  • Building Analytics and AI-Driven Optimization
  • Operational Technology (OT) Cybersecurity Solutions
  • Building Systems Integration (MSI)
  • Mechanical and Electrical Service Programs
Manage the Sales Process
  • Conduct customer consultations and facility evaluations.
  • Identify operational challenges and recommend customized solutions.
  • Prepare proposals, financial justifications, and ROI presentations.
  • Lead contract discussions and negotiate mutually beneficial agreements.
  • Maintain accurate forecasting and opportunity tracking using Salesforce CRM.
  • Develop and manage a healthy pipeline capable of achieving annual sales goals.
Grow Strategic Accounts
  • Expand relationships with existing customers and enterprise accounts.
  • Create long-term account development strategies.
  • Coordinate opportunities spanning multiple facilities or regions.
  • Partner with operational teams to ensure successful project execution and customer satisfaction.
Performance Expectations

Success in this role is measured through growth across key business areas, including:

  • Building Automation Project Revenue
  • Service and Maintenance Agreements
  • Recurring Monitoring Revenue
  • Gross Margin Performance
  • New Customer Development
  • Strategic Account Expansion
  • Cross-Selling of Kelso Services

Expected sales production may range from:

  • Year 1: $1M-$3M in booked sales
  • Year 3 and Beyond: $5M-$10M+ in annual sales

Results will vary based on territory size, market conditions, and business maturity.

QualificationsRequired Experience
  • Minimum 5 years of successful sales experience in one or more of the following:
    • Building Automation
    • HVAC Controls
    • Mechanical Services
    • Energy Solutions
    • Facility Technology Services
  • Demonstrated ability to meet or exceed revenue goals.
  • Experience selling consultative, solution-based offerings.
  • Ability to navigate complex and multi-stakeholder sales cycles.
Knowledge & Expertise

Working knowledge of:

  • Building Automation Platforms
  • HVAC Systems and Controls
  • DDC Technologies
  • Energy and Sustainability Solutions
  • Building Analytics
  • Cloud-Based Facility Technologies
  • Remote Monitoring Platforms
  • Facility Operations
  • Building System Integration
Preferred Qualifications
  • Bachelor's degree in Business, Engineering, Construction Management, Facilities Management, HVAC, or a related discipline.
  • Technical experience within BAS or HVAC industries.
  • Background in Energy Performance Contracting.
  • Established industry relationships within the assigned region.
  • Experience selling recurring service programs.
  • Understanding of smart buildings, connected technologies, and OT cybersecurity.
Compensation & Incentives

Kelso Building Services offers a competitive compensation package based on experience and qualifications.

Additional earning opportunities include:

  • Uncapped Commission Structure
  • New Client Acquisition Incentives
  • Recurring Revenue Bonuses
  • Strategic Account Performance Rewards