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Remote Network Operations Center Noc Jobs in Alabama

MCI Careers

$7.25 - $11.50/hr

... center footprint and operations that extend across multiple countries. We deliver Customer ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

Huntington

Network Engineer 3

Hoover, AL · On-site +1

$70K - $140K/yr

... Center Network and/or Voice Network Technologies. * Perform network equipment provisioning ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Huntington

Network Engineer 3

Birmingham, AL · On-site +1

$70K - $140K/yr

... Center Network and/or Voice Network Technologies. * Perform network equipment provisioning ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

MCI Careers

$7.25 - $11.50/hr

... center footprint and operations that extend across multiple countries. We deliver Customer ... Join our team as a Remote Call Center Customer Service Representative and help us deliver ...

Transform9

Infrastructure / DevOps Engineer

Birmingham, AL · On-site +1

$49.50 - $67.75/hr

... (3 days in office / 2 remote). Requirements * 5+ years in infrastructure, DevOps, or cloud ... Solid understanding of networking, security groups, load balancing, and DNS * Experience with ...

Transform9

Infrastructure / DevOps Engineer

Birmingham, AL · On-site +1

$49.50 - $67.75/hr

... (3 days in office / 2 remote). Requirements * 5+ years in infrastructure, DevOps, or cloud ... Solid understanding of networking, security groups, load balancing, and DNS * Experience with ...

Motorola

Senior DevOps Engineer (US REMOTE)

Birmingham, AL · Remote

$140K - $170K/yr

Contribute to the creation and operation of robust disaster recovery and backup strategies * Manage ... Familiarity with TCP/IP networking and troubleshooting tools (WireShark, TCPDump, SNGrep, nslookup)

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Remote Network Operations Center Noc information

What is the difference between Remote Network Operations Center Noc vs Remote Network Technician?

AspectRemote Network Operations Center NocRemote Network Technician
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentMonitoring networks, incident response, troubleshooting in a NOC settingInstalling, configuring, and maintaining network hardware and software remotely
Employer & Industry UsageTelecom, managed services, large enterprisesIT service providers, small to medium businesses

The Remote Network Operations Center Noc focuses on monitoring and managing network infrastructure from a centralized NOC, handling incident response and network health. In contrast, a Remote Network Technician typically performs hands-on installation, configuration, and troubleshooting of network hardware and software remotely. While both roles require similar certifications and work in related environments, the NOC role emphasizes ongoing network monitoring and incident management, whereas the technician role is more about direct hardware and software support.

What are popular job titles related to Remote Network Operations Center Noc jobs in Alabama? For Remote Network Operations Center Noc jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Remote Network Operations Center Noc jobs in Alabama look for? The top searched job categories for Remote Network Operations Center Noc jobs in Alabama are:
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Remote Network Operations Center Noc jobs near you
Network Operations Center (NOC) Analyst - Remote Day Shift

Network Operations Center (NOC) Analyst - Remote Day Shift

Vantage Point

Birmingham, AL • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 5 days ago

Job description

Network Operations Center (NOC) Analyst - Remote Day Shift
Overview
As a VNOC Technician, you will serve as a front-line resource responsible for monitoring network activity, responding to alerts, managing tickets, and communicating with customers, internal teams, and third parties.
This role is focused on monitoring, incident triage, ticket management, and communication, with clear escalation paths to Network Engineering and vendor support teams.
This position operates on a rotating shift-based 2-week schedule with alternating workdays and days off, including weekend and holiday coverage. Employees work every other weekend as part of the rotation.
Responsibilities:
  • Communicate clearly and professionally with customers, engineers, vendors, and internal stakeholders
  • Monitor broadband service provider networks using network monitoring systems and respond to alarms, alerts, and outages.
  • Create, update, and manage tickets while documenting troubleshooting steps, customer communication, and resolution details Implement network changes and upgrades.
  • Perform initial triage and basic troubleshooting of network issues related to routing, switching, access, and service availability.
  • Escalate issues to internal teams or vendors following established procedures.
  • Work rotating shifts, including nights, weekends, and holidays.
  • Track incidents through resolution and ensure proper ticket closure and documentation.
  • Support customer notifications and outage communications.
  • Follow established procedures, runbooks, and escalation workflows.
  • Assist during scheduled maintenance by monitoring performance and validating system status.
  • Maintain accurate records of incidents, activity, and customer interactions.
  • Participate in shift handoffs with team members to provide awareness of ongoing tickets.
  • Deliver operational accountability by ensuring all alarms, incidents, and reported issues are promptly investigated, communicated, and resolved according to established processes.

Qualifications & Requirements:
  • Excellent written and verbal communication skills
  • Basic understanding of networking fundamentals (TCP/IP, routing, switching, VLANs, DNS, DHCP)
  • Experience or familiarity with network monitoring tools and ticketing systems
  • Strong troubleshooting and analytical thinking skills
  • Excellent communication skills, both written and verbal.
  • Ability to work under pressure and meet deadlines.
  • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment
  • Strong attention to detail and commitment to accurate documentation
  • Ability to follow structured processes and escalation procedures
  • Customer-focused mindset with professionalism under pressure
  • Ability to work independently and as part of a team
  • Willingness to work shift-based schedules, including nights, weekends, and holidays
  • Must be authorized to work in the United States

Preferred Qualifications
  • Experience in a NOC, help desk, ISP, or managed services environment
  • Experience supporting broadband or telecommunications networks
  • Experience with ScienceLogic SL1 is a plus
  • Experience with HaloPSA ticketing/service management platform is a plus

Certifications (Preferred):
  • CompTIA Network+, Cisco CCST, Juniper JNCIA, or equivalent is preferred

Compensation and Benefits
Vantage Point Solutions offers a competitive salary and benefits package, including medical, dental, vision, life and disability insurance, and a 401(k) plan. Compensation is based on experience, skills, certifications, and shift requirements.
Why Join Us
At Vantage Point Solutions, you will:
  • Gain hands-on experience supporting real-world broadband networks
  • Work alongside a collaborative and experienced team
  • Build a strong foundation for growth into Network Engineering or advanced operations roles
  • Contribute to delivering reliable connectivity to communities across the country

About Vantage Point Solutions
Founded in 2002, Vantage Point Solutions is a customer-focused engineering and consulting firm helping clients solve complex infrastructure challenges across broadband, power, and financial sectors.
We are committed to delivering exceptional service while fostering a culture of collaboration, accountability, and professional growth.
Equal Opportunity Employer
Vantage Point Solutions is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or other protected characteristics.

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