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Remote Nerc System Operator Jobs in Alabama (NOW HIRING)

Nttlimited

... all systems, portals and ticketing tools as prescribed by standard operating procedures ... remote console architecture within supported technical domain. Academic qualifications and ...

CSAA

Under general direction, implements the enterprise vision, operating plan and strategy for a large ... Manages systems and procedures to protect departmental assets. * Monitors staff performance and ...

First American

$20.34 - $27.12/hr

Proficient with company operating systems Typical Education * High School diploma or equivalent ... 12 Hourly, Remote This hiring range is a reasonable estimate of the base pay range for this ...

CSAA

$64K - $83K/yr

Work from a diary system to review and resolve claims within state compliance guidelines, policy ... operating procedures. Work Schedule: The expected schedule for this role is Sunday through Thursday ...

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All JobsNerc System Operator JobsRemote Nerc System Operator JobsRemote Nerc System Operator Jobs in Alabama

Remote Nerc System Operator information

What skills and qualifications are needed to thrive as a remote NERC system operator?

To thrive as a Remote NERC System Operator, you need a strong understanding of power systems operations, NERC reliability standards, and typically a relevant technical degree or equivalent industry experience. Familiarity with SCADA systems, EMS software, and possession of a valid NERC System Operator Certification are essential. Attention to detail, strong decision-making under pressure, and effective communication are crucial soft skills for this role. These competencies ensure reliable grid operations, regulatory compliance, and effective response to grid events in a dynamic environment.

What does a remote NERC system operator do?

As a Remote NERC System Operator, your daily responsibilities include monitoring power grid operations, responding to system alarms, and coordinating with field personnel and other operators to ensure grid reliability and compliance with NERC standards. You will use advanced monitoring tools and communication systems to oversee real-time electric grid performance and may be required to execute switching orders or emergency procedures. Collaboration is key, as you will regularly interact with dispatchers, engineers, and neighboring utilities, often relying on clear communication and documentation to maintain a stable grid environment. The remote aspect means you must be adept at working independently while staying connected with your team through digital platforms.

What is the difference between Remote Nerc System Operator vs Remote Nerc Reliability Coordinator?

AspectRemote Nerc System OperatorRemote Nerc Reliability Coordinator
CertificationsGenerally requires NERC certification, system operator trainingRequires NERC certification, often with additional reliability coordination training
Work EnvironmentMonitoring and controlling power systems within a specific regionOverseeing multiple regions, coordinating reliability across large areas
Industry UsageUsed by utilities and grid operators for real-time operationsUsed by regional reliability organizations for system-wide coordination

The main difference is that Remote Nerc System Operators focus on real-time control within a specific area, while Remote Nerc Reliability Coordinators oversee multiple regions to ensure overall grid reliability. Both roles require NERC certifications but differ in scope and responsibilities.

What is a remote NERC system operator?

Remote NERC System Operators are professionals certified by the North American Electric Reliability Corporation (NERC) who monitor and control the operations of electric power systems from a remote location. Their primary responsibility is to ensure the reliability and stability of the electrical grid in accordance with NERC standards. They use specialized software and communication systems to oversee the transmission and distribution of electricity, respond to emergencies, and coordinate with field personnel. Working remotely allows these operators to manage grid operations without being physically present at a control center, making use of secure technology. This role is critical for maintaining continuous power supply and preventing blackouts.

What are the most commonly searched types of Nerc System Operator jobs in Alabama?

The most popular types of Nerc System Operator jobs in Alabama are:

What are popular job titles related to Remote Nerc System Operator jobs in Alabama?

For Remote Nerc System Operator jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Remote Nerc System Operator jobs in Alabama look for?

The top searched job categories for Remote Nerc System Operator jobs in Alabama are:

What cities in Alabama are hiring for Remote Nerc System Operator jobs?

Cities in Alabama with the most Remote Nerc System Operator job openings:

Remote Nerc System Operator jobs near you
Infographic showing various Remote Nerc System Operator job openings in Alabama as of August 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 100% Remote job distribution.

Data Centre Remote Field Service Engineer (L1)

Nttlimited

Remote

Full-time

Posted 21 days ago

Job description

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can continue to grow, belong, and thrive.
Your career here is about believing in yourself and seizing new opportunities and challenges. It's about expanding your skills and expertise in your current role and preparing yourself for future advancements. That's why we encourage you to take every opportunity to further your career within our great global team.

Your day at NTT DATA
The Data Centre Remote Field Service Engineer (L1) is an entry level engineering role, operating in region and responsible for providing a professional remote technical support service to clients by identifying and resolving technical incidents and problems.
Through pre-emptive service incident and resolution activities, this role will restore service to clients by driving incidents to an effective resolution and ensuring all requests, process events and resolution incidents result in zero missed service level agreement (SLA) conditions.

Key responsibilities:
  • Maintains the support process and ensures that requests for support are handled according to the procedures.
  • Uses service assurance software and tools to investigate and diagnose problems, collects performance statistics and creates reports, working with users, other staff and suppliers as appropriate.
  • Identifies and resolves problems following agreed procedures.
  • Carries out agreed maintenance tasks.
  • Ensures usage of knowledge articles in incident diagnosis and resolution and assist with updating as and when required.
  • Performs defined tasks to monitor service delivery against service level agreements and maintains records of relevant information.
  • Analyses service records against agreed service levels regularly to identify actions required to maintain or improve levels of service, and initiates or reports these actions.
  • Prioritises and diagnoses incidents according to agreed procedures.
  • Investigates causes of incidents and seeks resolution.
  • Escalates unresolved incidents and follows up until incident is resolved.
  • Provides service recovery, following resolution of incidents.
  • Documents and closes resolved incidents according to agreed procedures.
  • Maintains secure, accurate, complete, and current configuration on configuration items (CIs).
  • Applies tools, techniques and processes to track, log and correct information related to CIs, ensuring protection of assets and components from unauthorized change, diversion, and inappropriate use.
  • Remotely investigates and identifies root cause of incidents and assist with the implementation of agreed remedies and preventative measures.
  • Maintains knowledge of specific specialisms, provides detailed advice regarding their application.
  • Ensures efficient and comprehensive resolution of incidents, including ensuring that repairs are carried out by coordinating product requests, working with other team members.
  • Provides continuous feedback to clients and affected parties and update all systems, portals and ticketing tools as prescribed by standard operating procedures.
  • Identifies problems and errors prior to or when they occur.
  • Logs all such incidents in a timely manner with the required level of detail with all the necessary.
  • Cooperates with all stakeholders including client IT environments, vendors, carriers and colleagues to expedite diagnosis of errors and problems and to identify a resolution.

Knowledge, Skills and Attributes:
  • Ability to communicate and work across different cultures and social groups.
  • Ability to plan activities and projects well in advance and takes into account possible changing circumstances.
  • Ability to maintain a positive outlook at work.
  • Ability to work well in a pressurized environment.
  • Ability to work hard and put in longer hours when it is necessary.
  • Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting.
  • Ability to adapt to changing circumstances.
  • Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey.
  • Entry level knowledge of vendor technologies, such as (but not limited to) Cisco, EMC, Dell Avaya etc.
  • Entry level knowledge on management agent concepts, redundancy concepts and remote console architecture within supported technical domain.

Academic qualifications and certifications:
  • Bachelor's degree or equivalent in Information Technology or Computing or related field.
  • Associate level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNA (DC) etc.

Required experience:
  • Entry level experience in call center routing technologies, voice over IP technologies, Security/firewalls, Networking (routing, switching, distribution, core and access layers) and IT infrastructure (storage, backup, computing, server virtualization and etc.).
  • Entry level experience in technical support to clients.
  • Entry level experience in diagnosis and troubleshooting.
  • Entry level experience providing remote support in Data Center technologies.
  • Entry level experience in relevant technology.

Workplace type:

On-site Working

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Accelerate your career with us. Apply today

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