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Remote Msp System Engineer Jobs in Philadelphia, PA

cookboardman

Senior Systems Engineer

Wilmington, DE · Remote

$101K - $138K/yr

End-user support (Desk Side / Remote Support) * Microsoft 365 administration and security ... Lead, coach, and develop MSP staff. * Create training paths and technical standards so the team can ...

cookboardman

Senior Systems Engineer

Wilmington, DE · Remote

$101K - $138K/yr

End-user support (Desk Side / Remote Support) * Microsoft 365 administration and security ... Lead, coach, and develop MSP staff. * Create training paths and technical standards so the team can ...

Nutanix

Manager, Systems Engineer

Philadelphia, PA · On-site +1

$219K - $328K/yr

  • Medical

  • Retirement

  • PTO

Manager, Systems Engineer Philadelphia Area Are you a dynamic leader with a strong background in ... While the role is primarily remote, you'll travel for key customer and team events (including ...

Cornelis Networks

System Validation Manager

Wayne, PA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Our differentiated architecture seamlessly integrates hardware, software and system level ... engineering environment. Location:This is a remote position for employees residing within the ...

Cornelis Networks, Inc.

System Validation Manager

Wayne, PA · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Our differentiated architecture seamlessly integrates hardware, software and system level ... engineering environment. Location: This is a remote position for employees residing within the ...

Arctiq

Senior Systems Engineer

Blue Bell, PA · Remote

$107K - $146K/yr

... remote access/mobility solutions. * Administer and support cloud-based platforms and services such ... Monitor, maintain, and optimize system performance to ensure reliability, scalability, and security.

T38Fax

Systems Engineer - VoIP Applications

Conshohocken, PA · On-site +1

  • Medical

  • Retirement

  • PTO

Perform general system tasks such as OS and application upgrades, file systemmaintenance, and user ... A team of aces to work with COVID Update We have always been a hybrid in-office/remote workforce ...

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Showing results 1-20

All JobsMsp System Engineer JobsRemote Msp System Engineer JobsRemote Msp System Engineer Jobs in Philadelphia, PA

Remote Msp System Engineer information

See Philadelphia, PA salary details

$54K

$128.4K

$168.5K

How much do remote msp system engineer jobs pay per year?

As of Aug 15, 2026, the average yearly pay for remote msp system engineer in Philadelphia, PA is $128,371.00, according to ZipRecruiter salary data. Most workers in this role earn between $98,900.00 and $158,400.00 per year, depending on experience, location, and employer.

What is the difference between Remote Msp System Engineer vs Remote Msp Network Engineer?

AspectRemote Msp System EngineerRemote Msp Network Engineer
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA, Microsoft Certified
Work EnvironmentManaged service providers, client sites, remote supportManaged service providers, client sites, remote support
Employer & Industry UsageIT service providers, MSP companiesIT service providers, MSP companies
Common Search & ComparisonYesYes

The Remote Msp System Engineer primarily focuses on managing and supporting client systems, servers, and infrastructure, while the Remote Msp Network Engineer specializes in designing, configuring, and troubleshooting network infrastructure. Both roles often require similar certifications and work environments within MSP companies, but their core responsibilities differ in scope—system engineers handle broader IT environments, whereas network engineers focus specifically on network components.

What is a Remote MSP System Engineer?

A Remote MSP (Managed Service Provider) System Engineer is an IT professional who manages, maintains, and supports computer systems, networks, and infrastructure for client organizations from a remote location. They are responsible for monitoring system performance, troubleshooting issues, deploying updates, ensuring security, and assisting with IT projects. Working for an MSP means they often support multiple clients across different industries, providing proactive and reactive technical support. Their goal is to ensure clients’ IT environments run smoothly and securely without the need for on-site presence.

What are the key skills and qualifications needed to thrive as a remote MSP system engineer?

To thrive as a Remote MSP System Engineer, you need expertise in network administration, troubleshooting, and systems integration, usually backed by a degree in IT or related certifications like CompTIA Network+, Microsoft, or Cisco credentials. Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and cloud platforms such as Azure or AWS is typically required. Exceptional problem-solving abilities, time management, and strong communication skills help you efficiently support clients and collaborate with distributed teams. These skills are crucial to ensure reliable IT service delivery, rapid issue resolution, and positive client experiences in a remote managed services environment.

How does a remote MSP system engineer typically collaborate with clients and internal teams to resolve technical issues?

As a Remote MSP System Engineer, you'll work closely with both client representatives and your internal support team to diagnose, troubleshoot, and resolve a variety of IT issues. Communication is often managed through ticketing systems, remote desktop tools, and regular video or phone meetings. It's common to prioritize tasks based on urgency, escalating complex problems to senior engineers or specialized teams when needed. Building strong relationships with clients and maintaining clear, proactive communication are key to ensuring high-quality service and customer satisfaction.

What are popular job titles related to Remote Msp System Engineer jobs in Philadelphia, PA?

For Remote Msp System Engineer jobs in Philadelphia, PA, the most frequently searched job titles are:

What job categories do people searching Remote Msp System Engineer jobs in Philadelphia, PA look for?

The top searched job categories for Remote Msp System Engineer jobs in Philadelphia, PA are:

What cities near Philadelphia, PA are hiring for Remote Msp System Engineer jobs?

Cities near Philadelphia, PA with the most Remote Msp System Engineer job openings:

Remote Msp System Engineer jobs near you

Senior Systems Engineer

cookboardman

Wilmington, DE • Remote

$101K - $138K/yr

Full-time

Posted 12 days ago

Job description

The Senior Systems Engineer is responsible for the execution of the strategic vision for our MS area. You will help to identify new opportunities that create value for the company and are aligned with our vision.

Job Functions

  • Define and continuously improve the service delivery model (SLA design, escalation paths, workflows, documentation standards).
  • Manage MS P&L performance, including margins, labor utilization, and recurring revenue targets.
  • Partner with leadership to set quarterly goals and operational KPIs.
Service Delivery & Operations
  • Ensure consistent, high-quality execution of core MS:
    • End-user support (Desk Side / Remote Support)
    • Microsoft 365 administration and security
    • Endpoint protection / patching / monitoring
    • Backup & disaster recovery
    • Network management (firewalls, switching, Wi-Fi)
  • Implement and maintain MS best practices for ticketing, documentation, change management, and incident response.
  • Lead tool standardization across security stack, backup, and remote access.
Customer Success & Account Management
  • Serve as escalation point for high-impact incidents and customer issues.
  • Conduct onboarding/offboarding for new managed services clients, including discovery and baseline documentation.
  • Proactively identify risks, improvement opportunities, and upsell paths aligned to customer outcomes.
Technical Leadership (Hands-On as Needed)
  • Provide escalation support when required.
  • Guide technical standards for:
    • Networking design and implementation
    • Microsoft 365
    • Security controls (MFA, conditional access, endpoint protection, DNS filtering)
    • Backup/DR configurations and testing
  • Support project-to-managed handoff for completed cabling/security/AV installs to ensure ongoing service continuity.
Team Leadership & Development
  • Lead, coach, and develop MSP staff.
  • Create training paths and technical standards so the team can scale effectively.
  • Participate in hiring decisions and performance management for MS roles.
Sales Enablement & Growth Support
  • Partner with sales and leadership to scope new opportunities and build proposals.
  • Support estimating and packaging for managed services bundles (per-user, per-device, hybrid models).
  • Assist with cross-selling where MS creates added value (e.g., cybersecurity upgrades network refresh, camera/VMS support, AV monitoring).
Minimum Qualifications
  • Experience in a small MSP or small integrator environment (structured cabling, security, AV)
  • Familiarity with common MSP tooling (examples): ConnectWise, Autotask, HaloPSA, Datto, NinjaOne, Kaseya, Huntress, SentinelOne, Sophos, Fortinet, Meraki, Ubiquiti
  • Knowledge of premise security systems (access control, cameras/VMS) and/or AV support models
  • Certifications (preferred): Network+, Security+, Microsoft, Fortinet NSE, Cisco, ITIL, etc.
Knowledge, Skills and Abilities
  • 5+ years in IT support / systems / network administration, including managed services experience
  • 1+ years leading a team OR demonstrated ownership of service delivery operations
  • Strong working knowledge of:
    • Microsoft 365
    • Business networking (firewalls, switching, VLANs, Wi-Fi)
    • Endpoint management, patching, and remote support tools
    • Backup/DR concepts and execution
    • Cybersecurity fundamentals (MFA, EDR, phishing protection, least privilege)
  • Strong customer communication and escalation management skills
  • Ability to document processes, improve systems, and drive consistency
Physical Demands
While performing the duties of this position, the Senior Systems Engineer is frequently required to sit for extended periods of time; talk; hear; listen and use hands, arms and fingers. This position also requires the ability to travel for customer meetings and jobsite walk-thru. During site visits, you may be required to wear PPE (safety glasses, hard hats, safety shoes, gloves and hearing protection).
 
Work Environment
May be exposed to variable weather conditions. Other conditions may include proximity to forklifts or other heavy machinery and using various tools and hardware. Worker is subject to frequent heavy lifting.
 
Qualification Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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