This is a remote position that may require periodic travel to customer facilities. Candidate must ... Partner with our Network Operations Center (NOC) and Service Desk to respond to incidents ...
This is a remote position that may require periodic travel to customer facilities. Candidate must ... Partner with our Network Operations Center (NOC) and Service Desk to respond to incidents ...
Remote Position Type: C2C/W2 Years of Experience:10+ years Duration of the Contract: 12 months ... using service/help desk ticket platforms and Microsoft Office products. Experience working ...
Remote Position Type: C2C/W2 Years of Experience:10+ years Duration of the Contract: 12 months ... using service/help desk ticket platforms and Microsoft Office products. Experience working ...
Trade Consultant- Customs Brokerage
Columbia, SC · Remote
Medical
Dental
Vision
Life
Primarily desk-based (90%) with occasional standing or travel (5% each) Location : Remote- must be ... Apply now and help shape the future of global trade with GHY.
Quick apply
Trade Consultant- Customs Brokerage
Columbia, SC · Remote
Medical
Dental
Vision
Life
Primarily desk-based (90%) with occasional standing or travel (5% each) Location : Remote- must be ... Apply now and help shape the future of global trade with GHY.
Trade Consultant- Customs Brokerage
Columbia, SC · Remote
Medical
Dental
Vision
Life
Primarily desk-based (90%) with occasional standing or travel (5% each) Location: Remote- must be ... Apply now and help shape the future of global trade with GHY.
Trade Consultant- Customs Brokerage
Columbia, SC · Remote
Medical
Dental
Vision
Life
Primarily desk-based (90%) with occasional standing or travel (5% each) Location: Remote- must be ... Apply now and help shape the future of global trade with GHY.
Trade Consultant- Customs Brokerage
Columbia, SC · Remote
Medical
Dental
Vision
Life
Primarily desk-based (90%) with occasional standing or travel (5% each) Location: Remote- must be ... Apply now and help shape the future of global trade with GHY.
Trade Consultant- Customs Brokerage
Columbia, SC · Remote
Medical
Dental
Vision
Life
Primarily desk-based (90%) with occasional standing or travel (5% each) Location: Remote- must be ... Apply now and help shape the future of global trade with GHY.
Senior Software Engineer, Core Experiences - Columbia, SC, USA
Columbia, SC · On-site +1
$113K - $149K/yr
We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with ... We're a high-growth startup with a busy, remote team. You know how and when to engage or be heads ...
Senior Software Engineer, Core Experiences - Columbia, SC, USA
Columbia, SC · On-site +1
$113K - $149K/yr
We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with ... We're a high-growth startup with a busy, remote team. You know how and when to engage or be heads ...
Remote Msp Help Desk information
See Sumter, SC salary details
$20.9K - $26.6K
0% of jobs
$26.6K - $32.2K
2% of jobs
$32.2K - $37.8K
9% of jobs
$43.2K is the 25th percentile. Wages below this are outliers.
$37.8K - $43.4K
15% of jobs
$43.4K - $49.1K
14% of jobs
The median wage is $52.8K / yr.
$49.1K - $54.7K
16% of jobs
$54.7K - $60.3K
17% of jobs
$61.6K is the 75th percentile. Wages above this are outliers.
$60.3K - $65.9K
12% of jobs
$65.9K - $71.6K
9% of jobs
$71.6K - $77.2K
5% of jobs
$77.2K - $82.8K
2% of jobs
$20.9K
$55.1K
$82.8K
How much do remote msp help desk jobs pay per year?
As of Aug 17, 2026, the average yearly pay for remote msp help desk in Sumter, SC is $55,120.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,600.00 and $64,100.00 per year, depending on experience, location, and employer.
What is a remote MSP Help Desk?
A Remote MSP (Managed Service Provider) Help Desk is a support service that assists businesses and their employees with IT-related issues from a remote location. These services typically include troubleshooting hardware and software problems, managing network connectivity, resolving user access issues, and providing general technical support. By operating remotely, MSP Help Desks can offer quick response times, 24/7 support, and scalable solutions to help organizations maintain smooth IT operations without the need for in-house support staff.
What are the key skills and qualifications needed to thrive as a remote MSP Help Desk technician?
To thrive as a Remote MSP Help Desk technician, you need strong troubleshooting skills, a solid understanding of networking, operating systems, and commonly supported software, typically backed by a relevant IT degree or certifications like CompTIA A+ or Microsoft certifications. Familiarity with remote monitoring and management (RMM) tools, ticketing systems such as ConnectWise or ServiceNow, and remote desktop applications is crucial. Outstanding communication, patience, and time management are vital soft skills for effectively assisting users and prioritizing support requests. These skills and qualities ensure efficient problem resolution, high client satisfaction, and reliable technical support in a fast-paced, remote environment.
What are some common challenges faced by remote MSP Help Desk technicians and how can they be effectively managed?
Remote MSP Help Desk technicians often encounter challenges such as troubleshooting complex technical issues without onsite access, managing multiple client requests simultaneously, and maintaining clear communication across different time zones. To manage these challenges, it's important to utilize robust remote support tools, prioritize tickets efficiently, and establish strong written and verbal communication practices. Regular team check-ins and knowledge-sharing sessions also help technicians stay updated on best practices and new technologies, fostering a collaborative and supportive remote work environment.
What is the difference between Remote Msp Help Desk vs Remote IT Support Specialist?
| Aspect | Remote Msp Help Desk | Remote IT Support Specialist |
|---|---|---|
| Certifications | CompTIA A+, Network+ | CompTIA A+, Network+ (often similar) |
| Work Environment | Managed Service Provider (MSP) settings, client networks | Various industries, corporate or small business environments |
| Employer Usage | MSPs providing remote support to multiple clients | Companies or IT firms supporting internal or external clients |
| Search & Comparison Intent | Understanding MSP-specific remote support roles | General remote IT support roles in different settings |
Remote Msp Help Desk and Remote IT Support Specialist roles share similar certifications and work environments, often involving remote troubleshooting and support. However, the Help Desk role is typically within MSPs supporting multiple clients, while IT Support Specialists may work directly for a single organization. Both roles require technical skills and customer service, but their employer types and client focus differ.
What are the most commonly searched types of Msp Help Desk jobs in Sumter, SC?
The most popular types of Msp Help Desk jobs in Sumter, SC are:
What are popular job titles related to Remote Msp Help Desk jobs in Sumter, SC?
For Remote Msp Help Desk jobs in Sumter, SC, the most frequently searched job titles are:
What job categories do people searching Remote Msp Help Desk jobs in Sumter, SC look for?
The top searched job categories for Remote Msp Help Desk jobs in Sumter, SC are:
What cities near Sumter, SC are hiring for Remote Msp Help Desk jobs?
Cities near Sumter, SC with the most Remote Msp Help Desk job openings:
On site South Carolina Cloud Architect (Oracle) - Managed IT Services (5448)
Columbia, SC • Remote
Full-time
Re-posted 2 days ago
Job description
We are seeking an experiencedCloud Architectto join our State and Local Platforms and Data Managed Services team. In this key role, you will design, implement, and manage cloud solutions across a diverse portfolio of client environments. You will be responsible for architecting secure, scalable, and resilient cloud infrastructures, while ensuring ongoing optimization, compliance, and client satisfaction. This is not a single-client or in-house environment: you will juggle multiple projects and maintenance responsibilities for various organizations under strict SLAs. This is a remote position that may require periodic travel to customer facilities. Candidate must be within commuting distance of Columbia, SC.
Essential Duties:
- Design, deploy, and optimize cloud architectures (AWS, Azure, GCP, Oracle Cloud Infrastructure (OCI) and/or hybrid environments) for multiple clients in line with industry best practices and compliance standards.
- Collaborate with client stakeholders and internal service delivery teams to translate business requirements into scalable, cost-effective, repeatable cloud solutions.
- Serve as a subject matter expert on cloud technologies, including Oracle IaaS/PaaS services, infrastructure automation, and cloud-native application design for multiple client accounts.
- Lead client onboarding and cloud migration projects, ensuring minimal disruption and adherence to security and compliance requirements.
- Monitor and proactively manage cloud environments, leveraging monitoring tools to identify and remediate issues under contractual SLAs.
- Partner with our Network Operations Center (NOC) and Service Desk to respond to incidents, troubleshoot cloud-related issues, and manage escalations.
- Develop and maintain standardized Infrastructure-as-Code (IaC) templates, deployment pipelines, and automation scripts for repetitive client needs.
- Stay updated on the latest cloud service offerings, cost-saving opportunities, and security best practices; advise clients on strategic improvements and modernization.
- Maintain accurate and detailed documentation for client environments, architecture diagrams, and standard operating procedures.
- Assist with pre-sales activities including technical scoping, effort estimation, and proposal development for potential clients.
- Implement and manage multi-tenant cloud environments ensuring secure resource separation, cost tracking, and compliance for each client.
- Contribute to continuous improvement of our managed services processes and cloud management frameworks.
Required Skills & Experience
- Bachelor's degree in Computer Science, Information Technology, or related field; or equivalent work experience.
- 5+ years hands-on experience designing, implementing, and supporting cloud infrastructure in a managed services, MSP, or consulting environment.
- Deep expertise with at least one cloud platform (AWS, Azure, Oracle Cloud Infrastructure (OCI), or GCP); multi-cloud or hybrid experience highly preferred.
- Proficient in IaC tools such as Terraform, ARM, CloudFormation, Oracle Resource Manager, or Ansible.
- Strong understanding of networking, identity and access management, security best practices, and monitoring in the cloud.
- Experience with automation, CI/CD pipelines, and containerization (Kubernetes, Docker, etc.).
- Demonstrated experience with ITIL, service management frameworks, and MSP-specific toolsets (ServiceNow, etc.).
- Excellent interpersonal, client communication, and project management skills.
- Able to work efficiently in a fast-paced, multi-client, SLA-driven environment.
Desired Skills & Experience
- Strategic thinker with the ability to align technical solutions with business goals.
- Industry certifications (e.g., AWS Solutions Architect, Azure Solutions Architect Expert, Google Professional Cloud Architect, Oracle Cloud Infrastructure Architect Associate or Professional, CISSP, etc.) are a strong plus.
- Familiarity with Zero Trust Architecture (ZTA), TIC 3.0, and security controls
- Exposure to AI/ML tooling within AWS, Azure, Oracle Cloud and/or Google (e.g., Bedrock, SageMaker, Comprehend, Lex, Azure OpenAI, Gemini)
- Ability to mentor and guide technical teams.
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