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Remote Msp Help Desk Jobs in Kansas (NOW HIRING)

NinjaOne

Public Sector GTM Talent Sourcer

Kansas, KS · On-site +1

... MSP, Channel, Sales Engineering, Customer Success, and Marketing talent acquisition. You will ... Location - We are flexible on remote working from home, if you are located in the USA and reside in ...

Lumen Technologies

Account Manager II- Desk Based Sales

KS · Remote

$50K - $67K/yr

If you're ready to take ownership, deliver meaningful impact, and help shape the future of AIready ... Benefits Bonus Structure #LI-Remote Requisition #: 342903 Life at Lumen Life at Lumen is human and ...

New

NinjaOne

Software Packaging Engineer

Kansas, KS · On-site +1

Location - We are flexible on remote working from home, if you are located in the USA and reside in ... We help you prepare for your financial future with our 401(k) plan. We prioritize your work-life ...

Serco

Closeout Billing Specialist

Topeka, KS · Remote

$18 - $24.50/hr

We are looking for a Remote GOV CON Closeout Billing Specialist. This role calls for a well-rounded ... We help our clients deliver vital services more efficiently while increasing the satisfaction of ...

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Remote Msp Help Desk information

What are some common challenges faced by remote MSP Help Desk technicians and how can they be effectively managed?

Remote MSP Help Desk technicians often encounter challenges such as troubleshooting complex technical issues without onsite access, managing multiple client requests simultaneously, and maintaining clear communication across different time zones. To manage these challenges, it's important to utilize robust remote support tools, prioritize tickets efficiently, and establish strong written and verbal communication practices. Regular team check-ins and knowledge-sharing sessions also help technicians stay updated on best practices and new technologies, fostering a collaborative and supportive remote work environment.

What is a remote MSP Help Desk?

A Remote MSP (Managed Service Provider) Help Desk is a support service that assists businesses and their employees with IT-related issues from a remote location. These services typically include troubleshooting hardware and software problems, managing network connectivity, resolving user access issues, and providing general technical support. By operating remotely, MSP Help Desks can offer quick response times, 24/7 support, and scalable solutions to help organizations maintain smooth IT operations without the need for in-house support staff.

What are the key skills and qualifications needed to thrive as a remote MSP Help Desk technician?

To thrive as a Remote MSP Help Desk technician, you need strong troubleshooting skills, a solid understanding of networking, operating systems, and commonly supported software, typically backed by a relevant IT degree or certifications like CompTIA A+ or Microsoft certifications. Familiarity with remote monitoring and management (RMM) tools, ticketing systems such as ConnectWise or ServiceNow, and remote desktop applications is crucial. Outstanding communication, patience, and time management are vital soft skills for effectively assisting users and prioritizing support requests. These skills and qualities ensure efficient problem resolution, high client satisfaction, and reliable technical support in a fast-paced, remote environment.

What is the difference between Remote Msp Help Desk vs Remote IT Support Specialist?

AspectRemote Msp Help DeskRemote IT Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+ (often similar)
Work EnvironmentManaged Service Provider (MSP) settings, client networksVarious industries, corporate or small business environments
Employer UsageMSPs providing remote support to multiple clientsCompanies or IT firms supporting internal or external clients
Search & Comparison IntentUnderstanding MSP-specific remote support rolesGeneral remote IT support roles in different settings

Remote Msp Help Desk and Remote IT Support Specialist roles share similar certifications and work environments, often involving remote troubleshooting and support. However, the Help Desk role is typically within MSPs supporting multiple clients, while IT Support Specialists may work directly for a single organization. Both roles require technical skills and customer service, but their employer types and client focus differ.

What are the most commonly searched types of Msp Help Desk jobs in Kansas? The most popular types of Msp Help Desk jobs in Kansas are:
What are popular job titles related to Remote Msp Help Desk jobs in Kansas? For Remote Msp Help Desk jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Remote Msp Help Desk jobs in Kansas look for? The top searched job categories for Remote Msp Help Desk jobs in Kansas are:
What cities in Kansas are hiring for Remote Msp Help Desk jobs? Cities in Kansas with the most Remote Msp Help Desk job openings:
Remote Msp Help Desk jobs near you
Infographic showing various Remote Msp Help Desk job openings in Kansas as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Public Sector GTM Talent Sourcer

NinjaOne

Kansas, KS • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

About the Role 
As a GTM Sourcer, you will own top of funnel strategy supporting NinjaOne's North American go to market organization, with primary responsibility for Public Sector, including SLED and Federal hiring, while supporting Enterprise, MSP, Channel, Sales Engineering, Customer Success, and Marketing talent acquisition. You will partner closely with Global Revenue leadership across Sales, Customer Success, Marketing, Sales Engineering, Channel, MSP, Public Sector, and strategic functions to identify, engage, and pipeline high-impact talent aligned to complex enterprise and government buying motions. This role requires deep market intelligence, competitive mapping, and expertise across Public Sector, MSP, and Internal IT talent markets. You will proactively build diverse, high-quality talent pipelines while delivering actionable market insights that shape hiring strategy.
  
Location - We are flexible on remote working from home, if you are located in the USA and reside in one of the following states - CA, CO, CT, FL, GA, *IL, KS, ME, MA, MD, NJ, NC, NY, OR, TN, TX, VA, & WA.  Preference/Priority will be given to candidates based in Austin, TX or those willing to relocate unassisted.
  
  
What You’ll be Doing 
  • Build and execute sourcing strategies across GTM functions, including Public Sector, Sales, Customer Success, Sales Engineering, Marketing, Channel, MSP, and Revenue Operations.
    Align sourcing strategies to key customer segments, including Public Sector, Enterprise, Mid Market, Managed Service Providers, Internal IT organizations, and partner ecosystems
  • Partner with global hiring leaders to understand segment focus, revenue motion, and regional hiring priorities 
  • Develop segment informed talent pipelines that reflect deal complexity, quota structures, recurring revenue models, and regional GTM design 
  • Function as a recruiting researcher by conducting structured market mapping, org chart analysis, and competitive intelligence across software companies serving IT, MSP, public sector, and enterprise buyer segments to inform global GTM hiring strategy
  • Identify and engage passive talent experienced in direct sales, partner led motions, MSP ecosystems, and customer retention models 
  • Deliver ongoing market insights including talent availability, competitive movement, compensation trends, and sourcing pipeline health 
  • Track sourcing metrics, response rates, and funnel conversion data to refine strategy
  • Conduct initial interviews assessing performance history, quota attainment, customer segment exposure, culture alignment, and geographic alignment 
  • Build long term global talent communities aligned to GTM growth priorities 
  • Partner cross functionally with Recruiting Operations, Marketing, and Revenue leadership to ensure employer positioning resonates across segments 
  • Other duties as needed
  
About You 
  • 3+ years of sourcing experience supporting B2B SaaS go to market hiring
    2+ years of direct sourcing or recruiting experience supporting Public Sector hiring, including SLED and Federal
  • Experience sourcing across Sales, Customer Success, Marketing, Sales Engineering, Channel, or Partner roles 
  • Familiarity with Public Sector, Enterprise, Mid Market, MSP, or Internal IT buyer motions 
  • Understanding of direct and partner driven revenue models 
  • Experience conducting competitive mapping and segment based market research 
  • Demonstrated ability to build advanced Boolean searches and execute LinkedIn Recruiter projects 
  • Strong foundation in recruiting research, i.e., market mapping and org analysis within GTM functions
  • Experience working inside an ATS (preferably Greenhouse)
  • Comfortable reporting on sourcing analytics and refining strategy based on data
  • Strong written and verbal communication skills 
  • Highly organized and comfortable managing global searches across regions and time zones
  • Commercially aware and energized by supporting global GTM growth
  • You align with our values Curiosity, Integrity, Kindness, Humility, & Builders and are committed to creating an environment where these values flourish in our teams

About Us  

NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries. ​ 

The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work. ​ NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years. 

What You’ll Love  

We are a collaborative, kind, and curious community.  

We honor your flexibility needs with full-time work that is hybrid remote.  

We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance. 

We help you prepare for your financial future with our 401(k) plan. 

We prioritize your work-life balance with our unlimited PTO. 

We reward your work with opportunity for growth and advancement. 

Additional Information 

This position is NOT eligible for Visa sponsorship. 

*Due to operational policies, NinjaOne is unable to hire for this role within the city limits of Chicago. We will consider all qualified candidates who reside outside of the city proper or are willing to self-relocate. 

Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to location, market demands, experience, job-related knowledge, and skills. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage and PTO. For roles based in California, Colorado, Maryland, New Jersey or Washington the base salary hiring range for this position is $80,000 to $100,000 per year.

For roles based in New York, the base salary hiring range for this position is $80,000 to $100,000 per year.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment. 

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