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Remote Msp Account Manager Jobs in Kentucky (NOW HIRING)

Lone Star Careers

Remote Account Executive

Louisville, KY · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...

Newfi

Account Executive - Louisville

Louisville, KY · Remote

Remote - Louisville Description About Newfi Lending Founded in 2014 and headquartered in Emeryville ... Requirements * Build and manage a national account base that values a partnership with Newfi ...

ReminderMedia

Remote Account Executive

Lexington, KY · Remote

As we continue to expand, we're seeking a driven Remote B2B Phone Sales Closer to join our high ... Collaborate with team members and management to refine sales strategies and improve performance.

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Remote Msp Account Manager information

What is a remote MSP account manager?

A Remote MSP Account Manager is a professional who oversees client accounts for a Managed Service Provider (MSP) while working from a remote location. They are responsible for maintaining strong client relationships, ensuring service delivery meets expectations, addressing client concerns, and identifying opportunities for upselling or cross-selling IT services. This role combines account management skills with a solid understanding of IT solutions, and typically requires excellent communication and organizational abilities. Working remotely, they use digital tools to connect with clients and their internal teams to provide seamless support and service.

What are the key skills and qualifications needed to thrive as a remote MSP account manager?

To thrive as a Remote MSP Account Manager, you need a solid understanding of IT managed services, client relationship management, and a background in business or IT, often supported by relevant certifications such as CompTIA or ITIL. Familiarity with CRM platforms, ticketing systems like ConnectWise or Autotask, and remote collaboration tools is typically required. Exceptional communication, problem-solving, and organizational skills set outstanding candidates apart in this client-facing role. These competencies are vital for managing client expectations, ensuring service delivery, and fostering long-term business relationships in a remote environment.

What are some common challenges faced by remote MSP account managers, and how can they be addressed?

Remote MSP Account Managers often face challenges such as maintaining strong client relationships without in-person meetings and coordinating effectively with technical teams across different locations. To address these, it's important to schedule regular video calls, utilize collaboration tools for transparent communication, and set clear expectations with both clients and internal teams. Proactively monitoring client needs and providing timely updates can help build trust and ensure smooth service delivery, even when working remotely.

What is the difference between Remote Msp Account Manager vs Remote Managed Service Provider (MSP) Sales Executive?

AspectRemote Msp Account ManagerRemote Managed Service Provider (MSP) Sales Executive
CredentialsRelevant certifications (e.g., CompTIA, Cisco), experience in account managementSales certifications, industry knowledge, experience in tech or MSP sales
Work EnvironmentClient relationship management, service delivery coordinationLead generation, client acquisition, sales strategy
Employer & Industry UsageMSP companies, IT service providersMSP companies, technology service providers

The Remote Msp Account Manager focuses on maintaining client relationships and ensuring service satisfaction, while the Remote MSP Sales Executive primarily drives new business and sales growth. Both roles require industry knowledge and client interaction but differ in their core responsibilities and focus areas.

What are popular job titles related to Remote Msp Account Manager jobs in Kentucky?

For Remote Msp Account Manager jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Remote Msp Account Manager jobs in Kentucky look for?

The top searched job categories for Remote Msp Account Manager jobs in Kentucky are:

What cities in Kentucky are hiring for Remote Msp Account Manager jobs?

Cities in Kentucky with the most Remote Msp Account Manager job openings:

Remote Msp Account Manager jobs near you

Manager, Accounts Receivable- Remote

Lifepoint Health

Louisville, KY • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

LifePoint Health rating

5.9

Company rating: 5.9 out of 10

Based on 273 frontline employees who took The Breakroom Quiz

766th of 898 rated healthcare providers

Job description


Schedule: Days: M-F
Job Location Type: [Remote]
Your experience matters
At Lifepoint Health, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. As a member of the Health Support Center (HSC) team, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members to positively impact our mission of making communities healthier ®.
More about our team
The Manager, Accounts Receivable (AR) is responsible for providing leadership and oversight of accounts receivable operations within the Centralized Business Office (CBO) for behavioral health services. This role ensures timely, accurate third-party billing, payment posting, and follow-up activities across the operating system, clearinghouse, and denial management platforms. The Manager oversees AR workflows to drive optimal reimbursement performance, including claim resolution, denial prevention and appeals, and accurate adjustment processing. This position plays a key role in managing daily AR operations, monitoring performance metrics, and ensuring compliance with payer requirements, while supporting a high-performing CBO servicing multiple behavioral health facilities.
How you'll contribute
A Manager, Accounts Receivablewho excels in this role:
  • Ensure staff accurately perform billing, collections, and accounts receivable follow-up for multiple facilities across all payer types.
  • Partner closely on accounts receivable strategy, performance, and revenue cycle initiatives.
  • Maintain financial integrity of daily operations through continuous monitoring of AR performance, productivity metrics, and workflow efficiency.
  • Provide professional, operational, and technical guidance to AR staff; address escalated issues related to payer responses, account balances, and patient or family inquiries.
  • Serve as administrator for payer portals and website access as needed to support staff efficiency and security.
  • Ensure accurate capture, posting, reconciliation, and maintenance of all financial transactions, adjustments, and balances in alignment with payer mix and acuity across facilities.
  • Communicate effectively with Utilization Review departments to ensure timely and accurate exchange of information impacting billing, authorizations, and denials.
  • Assign and manage staff work queues through billing software; monitor progress and ensure timely completion of assigned tasks.
  • Maintain ongoing communication with facility Business Office Managers to address facility-specific AR issues and operational needs.
  • Develop, implement, monitor, and evaluate AR quality assurance processes to ensure compliance with applicable laws, regulations, payer requirements, and internal policies.
  • Recommend, develop, and update accounts receivable policies and procedures to support operational consistency and best practices.
  • Review and approve all adjustments and refunds to ensure accuracy, compliance, and appropriate documentation.
  • Attend, prepare for, and actively participate in weekly accounts receivable review calls.
  • Support month-end A/R close activities, including reconciliation, reporting, and variance resolution.
  • Participate in the hiring, training, supervision, and performance evaluation of assigned accounts receivable staff.
  • Conduct routine audits of collection documentation and notes to assess effectiveness, identify training needs, and address performance or corrective actions as appropriate.
  • Always exhibit the company's core values of champion patient care, do the right thing, embrace individuality, act with kindness, and making a difference together.
  • Other duties as assigned.

Why join us
We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:
  • Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
  • Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
  • Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
  • Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
  • Professional Development: Ongoing learning and career advancement opportunities.

What we're looking for
Applicants should have a Associate's degree in business administration, healthcare administration, or related field from an accredited school required with 4 years of experience in medical billing/accounts receivable management required and 1 year of experience in behavioral healthcare required.
EEOC Statement
"Lifepoint Health is an Equal Opportunity Employer. Lifepoint Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."
You must be authorized to work in the United States without employer sponsorship.
About Us
Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.
About the Team
We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.

What LifePoint Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About LifePoint Health

Sourced by ZipRecruiter

Lifepoint Health serves patients, clinicians, communities and partners across the healthcare continuum. Our diversified healthcare delivery network extends from coast to coast, consisting of community hospitals, rehabilitation and behavioral health hospitals, and additional sites of care.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Brentwood, TN, US

Year founded

1999

Social media

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