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Remote Mortgage Jobs in Raleigh, NC (NOW HIRING)

Remote Customer Service Representative

Raleigh, NC ยท Remote

$15.50 - $21.25/hr

Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) * 25Mbps Download/10Mbps Upload * Ping Rate - Less than 100 ms

Remote Customer Service Representative

Raleigh, NC ยท On-site +1

$15.50 - $21.25/hr

Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) * 25Mbps Download/10Mbps Upload * Ping Rate - Less than 100 ms

Client Services Representative

Raleigh, NC ยท Remote

$15.50 - $21.25/hr

Remote Opportunity** Integrity FEX is growing and seeking Client Services Representatives to help individuals and families explore life insurance options that meet their financial goals. We provide ...

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Remote Mortgage information

See Raleigh, NC salary details

$23

$29

$32

How much do remote mortgage jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote mortgage in Raleigh, NC is $29.42, according to ZipRecruiter salary data. Most workers in this role earn between $28.80 and $28.80 per hour, depending on experience, location, and employer.

What is a remote mortgage?

A Remote Mortgage job involves working from home or another remote location to assist clients with mortgage-related services, such as loan processing, underwriting, or mortgage advising. Professionals in this role communicate with clients, lenders, and other stakeholders via phone, email, and online platforms. Remote mortgage jobs are common in financial institutions, mortgage companies, and lending agencies, offering flexibility while ensuring compliance with industry regulations and guidelines. Successful candidates typically have experience in mortgage lending, strong communication skills, and proficiency with digital tools used in the mortgage process.

What does a typical workday look like for a remote mortgage professional?

A typical day for a Remote Mortgage professional involves reviewing and processing loan applications, communicating with borrowers, realtors, and underwriters, and ensuring all necessary documentation is complete and accurate. You'll use digital platforms to manage loan files, submit documentation, and track application progress, often coordinating with your team and clients through email and virtual meetings. The remote nature of the role requires strong time management skills to balance independent tasks with collaborative efforts. While the pace can be fast, the structure allows for a flexible work environment and direct impact on the client experience.

What are the key skills and qualifications needed to thrive in the remote mortgage position?

To thrive in a Remote Mortgage position, you need strong knowledge of mortgage lending practices, financial analysis, and relevant federal and state regulations, often supported by experience in mortgage origination or processing. Familiarity with loan origination software (LOS), digital document management platforms, and, at times, certifications such as NMLS licensure are important. Attention to detail, outstanding communication, and the ability to work independently are key soft skills for a remote environment. These skills ensure accurate, compliant loan processing while delivering a high level of client service in a decentralized setting.

What are the most commonly searched types of Mortgage jobs in Raleigh, NC?

The most popular types of Mortgage jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Mortgage jobs?

Cities near Raleigh, NC with the most Remote Mortgage job openings:

Infographic showing various Remote Mortgage job openings in Raleigh, NC as of August 2026, with employment types broken down into 73% Full Time, 11% Part Time, 5% Temporary, and 11% Contract. Highlights an 5% In-person, and 95% Remote job distribution, with an average salary of $61,192 per year, or $29.4 per hour.

Member Services Rep | Remote CSR - No Experience Required

Globe Life American Income Division

Durham, NC โ€ข On-site, Remote

$15.50 - $21/hr

Full-time

Medical, Life

Posted 10 days ago


Job description

Member Services Representative / Remote CSR Agent - No Experience Required
Company: AO | Globe Life
Location: 100% Remote - United States
Schedule: Full-Time | Flexible Schedule
Experience: Entry-Level | No Insurance Experience Required
Compensation: Commission-Based | Weekly Pay | Performance Bonuses100% Work From Home | Flexible Schedule | Training & Mentorship Provided
Are you looking for a remote customer service career where you can help people, build meaningful relationships, and create long-term professional growth-all from home?
AO is seeking motivated, dependable, and people-focused individuals to join our growing team as Remote Member Services Representatives. In this role, you'll connect with members and their families through scheduled virtual appointments, answer questions about available benefits, provide enrollment assistance, and deliver exceptional ongoing service.
No previous insurance experience is required. We provide comprehensive training, licensing guidance, mentorship, and continued professional development to help you build the skills needed for success.
โ€ข 100% Remote / Work From Home
โ€ข Flexible Scheduling
โ€ข Qualified Leads Provided - No Cold Calling
โ€ข Weekly Commission Pay + Performance Bonuses
โ€ข Full Training & Mentorship
โ€ข Leadership & Advancement OpportunitiesWhat You'll Do
As a Member Services Representative, you'll serve as a trusted resource for members seeking information and assistance with their available benefits.Member Support & Customer Service
  • Meet with members through scheduled Zoom and phone appointments
  • Answer questions regarding available benefits and coverage options
  • Explain life, accident, and supplemental health insurance benefits clearly and professionally
  • Help members understand options based on their individual and family needs
  • Guide eligible members through applications and enrollment
  • Provide ongoing customer service following enrollment
Build Long-Term Member Relationships
  • Develop trust through professionalism, communication, and exceptional service
  • Follow up with members regarding benefit questions and service needs
  • Conduct policy reviews and assist with beneficiary updates when appropriate
  • Help members navigate policy changes and claims-related questions
  • Maintain consistent communication and long-term client relationships
Maintain Records & Professional Standards
  • Maintain accurate digital client records and documentation
  • Manage appointments and follow-up activities
  • Follow company procedures and applicable state requirements
  • Protect confidential client information
  • Deliver a professional experience during every interaction
Why Join AO?
๐Ÿ  100% Remote Work
Work from home while building a career in a fully virtual environment.
  • No daily commute
  • Virtual client appointments
  • Remote training and mentorship
  • Modern digital systems and technology
  • Collaborative team environment
โฐ Flexible Schedule
Build a schedule around your professional and personal goals while maintaining the consistency and accountability needed to succeed.
๐Ÿ“ž Qualified Leads Provided
Focus on helping members who have requested information regarding available benefits.
No traditional cold calling and no purchasing leads.
๐Ÿ’ฐ Weekly Pay + Performance Bonuses
This opportunity offers:
  • Weekly commission-based pay
  • Performance bonus opportunities
  • Uncapped earning potential
  • Renewal and residual income opportunities
  • Leadership compensation opportunities
  • Performance-based recognition and incentives

This is a performance-based, commission opportunity rather than an hourly or salaried customer service position. Individual earnings vary based on production and performance.No Experience? We'll Train You.
You do not need previous insurance experience to be considered.
Our training and development program includes:
  • Comprehensive virtual onboarding
  • Insurance licensing guidance
  • Benefits and product education
  • Customer service training
  • Virtual appointment and enrollment training
  • Weekly coaching and professional development
  • One-on-one mentorship
  • Leadership development opportunities

We're looking for people who are coachable, dependable, motivated, and willing to learn.Benefits & Professional Support
Qualifying representatives may have access to:
  • Health insurance reimbursement program
  • Company-supported life insurance
  • Accidental death benefit coverage
  • Renewal and residual income opportunities
  • Leadership development programs
  • Professional conferences and recognition events
  • Performance-based incentive travel
  • Long-term career advancement opportunities
Who We're Looking For
You may be a great fit if you:
  • Enjoy helping people and solving problems
  • Have strong communication and active-listening skills
  • Provide friendly, professional customer service
  • Are dependable and accountable
  • Have strong organization and time-management skills
  • Are comfortable learning new technology
  • Can work independently from home
  • Have a positive, growth-oriented attitude
  • Are coachable and willing to continuously improve
  • Want an opportunity to advance based on performance

Previous experience in customer service, member services, call centers, hospitality, retail, healthcare, education, banking, administrative support, military service, client relations, or sales can transfer well to this role-but is not required.Minimum Requirements
Applicants must:
  • Be at least 18 years old
  • Be physically located within the United States
  • Be legally authorized to work in the United States
  • Have a computer or laptop with webcam and microphone
  • Have reliable high-speed internet
  • Maintain a quiet, professional workspace
  • Be willing and able to obtain the required state Life & Health Insurance License

Licensing guidance and support are provided.Career Growth & Leadership Opportunities
This position can be the starting point for a long-term career.
Representatives who demonstrate strong performance, consistency, and leadership potential may have opportunities to advance into:
Member Services โ†’ Senior Representative โ†’ Benefits Specialist โ†’ Trainer/Mentor โ†’ Team Leadership โ†’ Management
Advancement is based on performance and leadership development-not seniority.Interview Process
Our hiring process is completely virtual.
Qualified candidates will complete a brief career overview explaining the opportunity, compensation structure, licensing requirements, training, and advancement potential.
Candidates interested in continuing can then schedule a live Zoom interview with our hiring team.Ready to Start Your Remote Career?
If you're looking for a 100% work-from-home customer service opportunity where you can help members, receive comprehensive training, build valuable professional skills, and create long-term career growth, we'd love to hear from you.
Apply today to be considered for our Remote Member Services Representative opportunity.Serve Members. Help Families. Grow Your Career From Home. ๐Ÿš€