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Remote Monitoring Jobs in Tulsa, OK (NOW HIRING)

GardaWorld

Business Development Manager

Tulsa, OK · Remote

$75K/yr

You'll represent a portfolio of technology-forward security solutions, including CCTV, advanced video surveillance, and live/remote video monitoring, helping organizations reduce risk, prevent loss ...

GardaWorld

Business Development Manager

Tulsa, OK · Remote

$75K/yr

You'll represent a portfolio of technology-forward security solutions, including CCTV, advanced video surveillance, and live/remote video monitoring, helping organizations reduce risk, prevent loss ...

GardaWorld

Business Development Manager

Tulsa, OK · Remote

$75K/yr

You'll represent a portfolio of technology-forward security solutions, including CCTV, advanced video surveillance, and live/remote video monitoring, helping organizations reduce risk, prevent loss ...

GardaWorld

Business Development Manager

Tulsa, OK · Remote

$75K/yr

You'll represent a portfolio of technology-forward security solutions, including CCTV, advanced video surveillance, and live/remote video monitoring, helping organizations reduce risk, prevent loss ...

BDO

Compliance & Monitoring Analyst

Tulsa, OK · On-site +1

The Senior, Compliance & Monitoring supports the Compliance and Monitoring team by performing ... remote, office, or BDO offices as required Ability to sit for prolonged periods and lift up to 15 ...

Fisher Organization

Entry-Level Remote Sales

Tulsa, OK · Remote

... Monitor performance data and help your team strategize for success Organize and lead virtual ... fully remote environment What You Bring: Natural leadership ability and a desire to help others ...

Liveops

Remote Customer Service Representative

Tulsa, OK · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Dual monitors required (1920×1080), USB headset required, webcam required. * Review the Liveops ...

MICAHTEK INC

Quality Control Agent

Broken Arrow, OK · On-site +1

Part-Time options (both fully remote): 1. Saturday & Sunday 7:00am-3:30pm 2. Friday, Saturday ... to grade/monitor incoming calls to provide developmental coaching. Primary Duties and ...

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Remote Monitoring information

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How much do remote monitoring jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote monitoring in Tulsa, OK is $14.63, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $15.82 per hour, depending on experience, location, and employer.

What is remote monitoring?

A Remote Monitoring job involves overseeing systems, devices, or processes from a remote location using specialized software and tools. This role is common in industries like healthcare, IT, security, and industrial operations, where continuous monitoring is required to ensure efficiency, security, and performance. Responsibilities may include analyzing data, identifying issues, troubleshooting problems, and taking necessary actions without being physically present.

What are the typical daily responsibilities in remote monitoring?

In a Remote Monitoring position, your daily tasks usually involve overseeing system dashboards, analyzing alerts or data feeds, and responding to incidents as they arise. You may also be responsible for generating routine reports, documenting anomalies, and coordinating with on-site teams or technical support staff to resolve issues. Many roles require maintaining clear communication channels with stakeholders and following established protocols to ensure minimal downtime or disruption. This work is critical for businesses that depend on uninterrupted system performance, such as in IT infrastructure, facilities management, or industrial operations.

What are the key skills and qualifications needed to thrive in remote monitoring?

Excelling in a Remote Monitoring role requires a strong attention to detail, analytical thinking, and expertise in data interpretation, often supported by experience or education in IT, engineering, or a related technical field. Familiarity with remote monitoring software, IoT platforms, alarm management systems, and sometimes certifications like CompTIA Network+ or vendor-specific credentials are common technical requirements. Strong communication, problem-solving, and the ability to remain calm under pressure are important soft skills for success. These abilities ensure timely detection and response to issues, optimize system performance, and maintain safety and operational continuity.

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Remote Monitoring jobs near you
Infographic showing various Remote Monitoring job openings in Tulsa, OK as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $30,423 per year, or $14.6 per hour.

Technical Support Specialist (Machinery) - 3rd Shift

pregis

Tulsa, OK • Remote

Full-time

Re-posted 23 hours ago

Key responsibilities

  • Perform remote technical intake, triage, and troubleshooting of customer production equipment to identify issues and determine resolution methods.

  • Guide customers through remote corrective actions to restore equipment operation and avoid onsite service dispatches.

  • Coordinate with field service teams by initiating work orders, providing detailed problem descriptions, and supporting onsite response when necessary.

Pregis rating

7.0

Company rating: 7.0 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

70th of 122 rated packaging manufacturers

Job description

Job Title: Technical Support Specialist - 10pm-6am         

Reports To: Service Support Manager 

Fully Remote Role

Summary of Job 

The Technical Support Specialist is responsible for fast, accurate remote technical intake, triage, and recovery of customer production equipment to protect uptime and minimize unnecessary field service dispatches. This role serves as the Technical Support Operations Center (TSOC) frontline support; using structured workflows, FSM tools, telemetry, and remote diagnostics to restore operation and avoid truck rolls. Provide accurate information to ensure seamless handoff and operational excellence when escalation to Field Technical service is required. 

Essential Functions and Responsibilities  

  • Technical Intake & Triage 
  • Serve as the first technical point of contact for inbound customer support requests. 
  • Perform structured intake to identify machine state, fault conditions, safety concerns, and production impact. 
  • Prioritize tickets based on uptime risk, SLA requirements, and customer impact. 
  • Determine whether issues can be resolved remotely or require escalation to onsite Field Technical Solutions. 
  • Remote Technical Recovery 
  • Execute remote troubleshooting using HMI data, alarms, error logs, telemetry, and customerprovided observations. 
  • Guide customers through safe corrective actions to restore operation whenever possible. 
  • Resolve issues remotely to avoid unnecessary truck rolls while maintaining safety and quality standards. 
  • Escalate complex or unresolved issues with complete technical context and documented findings. 
  • Field Service Coordination 
  • Initiate Work Orders and support field service scheduling when onsite response is required. 
  • Ensure accurate problem descriptions, parts identification, and job scope are provided to field technicians. 
  • Support travel time optimization and technician utilization through clean, complete case data. 
  • Collaborate with Field Technical Solutions to support First Visit Fix Rate objectives. 
  • Ticket Documentation & Data Quality 
  • Document all tickets accurately and consistently in C4C and Field Service Management systems. 
  • Capture failure modes, corrective actions, resolution outcomes, and repeat issue indicators. 
  • Ensure ticket data supports SLA reporting, service transparency, and lifecycle analytics. 
  • Identify recurring issues and communicate trends to Operations, Engineering, and Product teams. 

Key Performance Indicators 

  • Technical Support Average Response Time 
  • First Contact Fix Rate 
  • Truck Roll Avoidance  
  • Missed Calls and After Hours Call Handling 

Education and Experience 

Required: 

  • 3+ years of experience in technical support, field service support, or equipment troubleshooting. 
  • Handson experience supporting electromechanical or automated equipment. 
  • Ability to troubleshoot systems using logical, structured diagnostic approaches. 

Preferred: 

  • Experience supporting capital equipment, automation, or packaging machinery. 
  • Remote technical support background. 
  • Familiarity with PLCs, HMIs, sensors, pneumatics, and industrial communication networks. 

Job Requirements 

Required 

  • Strong technical troubleshooting and customer communication skills. 
  • Ability to perform calmly and effectively in highpressure downtime situations. 
  • High attention to detail in documentation and system updates. 
  • Proficiency with Field Service Management platforms and digital workflows. 

Preferred 

  • Experience with telemetry, remote monitoring, or automated reporting tools. 
  • Understanding of service KPIs such as FCFR, MTTR, and SLA compliance. 
  • Crossfunctional collaboration experience with Field Service, Engineering, and Operations teams. 
  • Experience with Customer Resource Management (CRM) tool. – i.e. C4C, Salesforce 

 
Competency 

  • Customer Focus 
  • Operational Discipline 
  • Data Accuracy 
  • CrossFunctional Collaboration 
  • Communication Clarity 
  • Problem Solving 
  • Ownership & Accountability

#SYS1

What Pregis employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Pregis

Sourced by ZipRecruiter

Industry

Plastics packaging film and sheet (including laminated) manufacturing

Company size

501 - 1,000 Employees

Headquarters location

Deerfield, IL, US

Year founded

2005

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