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Remote Mha Jobs in Ohio (NOW HIRING)

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Remote Mha information

What is a remote MHA?

A Remote MHA (Master of Healthcare Administration) job is a healthcare management or administrative role that can be performed remotely. These positions often involve overseeing healthcare operations, managing budgets, improving efficiency, and ensuring compliance with regulations. Remote MHA professionals may work for hospitals, insurance companies, consulting firms, or healthcare technology companies. They use digital tools to collaborate with teams, analyze data, and implement healthcare policies. This role allows professionals to contribute to the healthcare industry without being tied to a physical location.

What are the key skills and qualifications needed to thrive as a remote MHA?

To thrive as a Remote MHA (Mental Health Associate), you typically need a background in psychology, social work, or a related mental health field, often supported by relevant certifications or a degree. Familiarity with telehealth platforms, client management software, and secure video conferencing tools is essential for providing support and documentation remotely. Strong communication, empathy, self-motivation, and the ability to work independently are critical soft skills in this position. These skills ensure effective support for clients, maintain professional standards, and enable seamless care delivery in a virtual environment.

What are the unique challenges of working as a remote MHA, and how can I prepare for them?

Working as a Remote MHA presents unique challenges such as maintaining client engagement without in-person interaction, handling sensitive information securely online, and balancing multiple cases independently. Effective time management and strong digital literacy are vital for managing a remote workload and utilizing telehealth tools. To prepare, it's helpful to set up a private and distraction-free workspace, stay up-to-date with best practices in virtual care, and participate in continuous training. Building a virtual rapport with clients and participating in regular team check-ins can also enhance your effectiveness and job satisfaction.

What are popular job titles related to Remote Mha jobs in Ohio?

For Remote Mha jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Remote Mha jobs in Ohio look for?

The top searched job categories for Remote Mha jobs in Ohio are:

What cities in Ohio are hiring for Remote Mha jobs?

Cities in Ohio with the most Remote Mha job openings:

Remote Mha jobs near you
Infographic showing various Remote Mha job openings in Ohio as of August 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 100% Remote job distribution.

Director Account Management

Pharmacy Data Management, Inc.

Poland, OH • On-site, Remote

Full-time

Re-posted 20 days ago

Job description

PDMI is looking to add a Director, Account Management to our team! This positionwill be responsible for leading the transformation and maturation of PDMI's Account Management function, evolvingitinto a proactive, strategic, insight-driven client partnershipmodel.Byredefiningrole expectations, engagement standards, operating processes, and accountability frameworks for the Account Management team, this role will drive client retention, satisfaction, and growth to support scalable growth and improved client outcomes.

Since 1984, PDMI has provided pharmacy data processing and other flexible, scalable solutions to help our clients meet their businessobjectives. We offer transparent, pass-through pharmacy processing and other services for private label Pharmacy Benefit Managers (PBMs), vertically integrated healthplansand hospital systems. In addition to Pharmacy Benefit Administrative Services, we offer 340B Administration, Hospice and Long-Term Care Services.

Why Join Us:

  • Best Employer:PDMI was votedBestEmployer in Ohio for the 5th consecutive year in 2025!
  • Meaningful Work:Contribute to improving healthcare quality and efficiency.
  • Collaborative Environment:Work with passionate professionals who share your drive.
  • Exciting Challenges:Every day brings new opportunities to excel.
  • Flexible Work:Fully remote opportunity with a company thatcares.

Key Responsibilities:

  • Develop and implement a scalable Account Management operating model, including role structure, account segmentation, career tiering,governance processes, and measurable performance expectations.
  • Ensure Account Managers develop a deep understanding of client businessneeds, operational priorities, growthobjectives, and market challengestoposition PDMI as a strategic business partner.
  • Drive the evolution of client engagement from transactional reporting and raw data delivery toward insight-driven consultative partnership thatdemonstratesmeasurable business value and strategic impact.
  • Ensure Account Managers understand and effectively coordinate PDMI's operational, technical, product, implementation, support, and service functions to deliveraunifiedand consistent client experience.
  • Establish a culture of ownership, accountability, strategic thinking, and proactive client leadership by implementing clear expectations, measurable standards, coaching frameworks, and consistent performance management practices.
  • Drive executive-level client engagement strategies that strengthen long-term partnerships and align PDMI solutions to evolving client businessobjectives.
  • Establish and standardize processes for managing client relationships, including contracts,quarterly business reviews,renewals, service agreements, and overall account governance to ensure consistency and reduce churn.
  • Partner with the Director of Enterprise Client Engagement to ensure Account Managers have necessary supportforescalatedor recurring client issues, ensuringtimelyresolution and alignment across internal teams.
  • Advocate for clients internally and collaborate cross-functionallywithProduct, ITandOperations to improve delivery, enhance client experience, and align on priorities.
  • Leverage data and insights tomonitoraccount health, anticipate risks, inform decision-making, and provide regular reporting to leadership on performance and opportunities.
  • Ensure alignment across internal teams by communicating clientobjectives, priorities, and opportunities to support growth and improve overall client outcomes.
  • Maintain strong knowledge of PDMI products, services, and enhancements to effectively support clients and guide the team.

Work & Education Experience Requirements:

  • Bachelor's degree in business, communications, healthcare administration, ora relatedfieldrequired.
  • Advanceddegree(e.g., MBA, MHA, or similar) preferred.
  • 8+years in account management or customer success (healthcare IT or technical environment preferred).
  • 5+ years leading and developing client-facing teams required.
  • Experience driving retention, growth, and managing client lifecycle processes required.

AIUsage& Candidate Authenticity:

AI tools may be used for resume formatting or drafting application materials; however,submittingcontent that misrepresents yourexperience, includingcopied job descriptions or unverifiable workhistory, isnot acceptable. Candidates must be prepared to clearly and confidently speak to allexperiencelisted. PDMI may request work samples, portfolio links, or other forms of validation during the process. Use of AI tools during interviews or assessments, unless explicitlypermitted, will result in disqualification.

All offers are contingent upon successful completion of a pre-employment background check, including employment and education verification, as well as a 4-panel drug screen.

Employment Type: FULL_TIME

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