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Remote Merchant Services Jobs in Raleigh, NC (NOW HIRING)

Afni, Inc.

Remote Customer Service Representative

Raleigh, NC · On-site +1

$15.50 - $21.25/hr

Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) * 25Mbps Download/10Mbps Upload * Ping Rate - Less than 100 ms

InsuraTec

Sales Representative (Remote)

Knightdale, NC · Remote

InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales Representatives in a fully remote, flexible role that ...

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Remote Merchant Services information

What are the key skills and qualifications needed to thrive as a Remote Merchant Services Specialist, and why are they important?

To thrive as a Remote Merchant Services Specialist, you need a solid understanding of payment processing, merchant account management, and customer service, often supported by experience in finance or sales. Familiarity with payment gateways, CRM systems, and compliance tools such as PCI DSS certification is typically required. Strong communication, problem-solving, and self-motivation are standout soft skills for managing client relationships remotely. These skills are crucial to ensure secure, seamless transactions and to maintain high client satisfaction in a competitive, technology-driven environment.

What are some typical challenges faced by professionals working in remote merchant services, and how can they be addressed?

Remote merchant services professionals often encounter challenges such as managing client relationships virtually, staying updated with payment technology trends, and ensuring secure processing of transactions. To address these, it's important to leverage strong communication tools, participate in regular industry training, and follow best practices for data security. Additionally, collaborating closely with both clients and internal technical teams helps ensure seamless onboarding and ongoing support for merchants.

What are Remote Merchant Services?

Remote Merchant Services refer to financial solutions that allow businesses to process payments electronically without needing a physical presence or in-person interaction. These services enable merchants to accept credit card, debit card, and electronic payments online, over the phone, or via mobile devices. They are especially important for e-commerce businesses and remote sales operations, providing secure and efficient ways to manage transactions. Common features include payment gateways, virtual terminals, fraud protection, and integration with various e-commerce platforms.

What is the difference between Remote Merchant Services vs Remote Sales Representative?

AspectRemote Merchant ServicesRemote Sales Representative
Primary RoleProvides payment processing solutions and merchant account servicesSells products or services to clients remotely across various industries
Required SkillsKnowledge of payment systems, customer service, sales skillsSales techniques, communication skills, product knowledge
Work EnvironmentTypically in financial or payment processing companiesVarious industries, often in tech, retail, or services
CertificationsPayment industry certifications (e.g., PCI DSS) often preferredSales certifications or experience often valued

Remote Merchant Services focuses on providing payment processing solutions to merchants, requiring industry-specific knowledge and certifications. In contrast, Remote Sales Representatives sell a variety of products or services remotely, emphasizing sales skills across industries. Both roles are remote but serve different functions within the business landscape.

What are popular job titles related to Remote Merchant Services jobs in Raleigh, NC? For Remote Merchant Services jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Merchant Services jobs in Raleigh, NC look for? The top searched job categories for Remote Merchant Services jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Merchant Services jobs? Cities near Raleigh, NC with the most Remote Merchant Services job openings:
Remote Merchant Services jobs near you
Infographic showing various Remote Merchant Services job openings in Raleigh, NC as of May 2026, with employment types broken down into 50% Full Time, 34% Part Time, and 16% Contract. Highlights an 26% In-person, and 74% Remote job distribution.
Senior Fullstack Engineer (Remote AZ, NC and TX)

Senior Fullstack Engineer (Remote AZ, NC and TX)

First Citizens Bank

Raleigh, NC • On-site, Remote

Full-time

Posted 21 days ago

First Citizens Bank rating

7.6

Company rating: 7.6 out of 10

Based on 102 frontline employees who took The Breakroom Quiz

80th of 141 rated banks

Job description

Overview
This is a remote role that may only be hired in the following location(s): AZ, NC and TX.
We are looking for a highly skilled Senior Software Engineer (Full Stack) with strong expertise in Java/Spring Boot, Node.js, and modern front-end frameworks. The ideal candidate will design, develop, and maintain scalable applications, lead technical initiatives, mentor junior engineers, and ensure best practices in architecture and code quality.
About App
Award winning simple, secure and intuitive platform to keep track of money on the move with robust payment and tracking capabilities, manage credit and debit cards, check deposits, plus customizable alerts while accessing prompts to guide users with their banking tasks.
Responsibilities
  • Design and develop technical solutions that meet user needs with respect to functionality, performance, scalability, and reliability.
  • Oversee proactive maintenance on our existing Iaas/SaaS and on-premise applications within the Digital Banking, Mobile and integrating with Cards, Merchant Services, Payments, Foreign Exchange, Core banking and Trade Finance space to ensure our mission critical systems remain stable, can scale as our business grows, and remain fit-for-purpose.
  • Coordinate and assist with troubleshooting of code defects, data errors and configuration problems to determine the origin of application error.
  • Strong experience in supporting Business critical/ complex applications.
  • Exercises Judgement within defined procedures and practices to determine appropriate action.
  • Nice to have technical lead experience for small to medium sized projects.
  • Drive departmental best practices, guidelines implementation and adhere to standards.
  • Demonstrated expertise in designing and developing real-time integrations, file-based integrations and be able to optimize the use of database level processing.
  • Empathy with developers. Innate desire to create a superlative developer experience down to the last detail.
  • Deep love of building elegant, maintainable, well-documented, secure code.
  • Abstracting and refactoring should be a passion, not a chore.
  • Drive to learn new things and go above and beyond the call of duty.
  • Always working to improve yourself and constructively support the team around you.
  • May mentor junior engineers and contribute to the team's technical growth.

Qualifications
Bachelor's Degree and 4 years of experience in Software application development and maintenance OR High School Diploma or GED and 8 years of experience in Software application development and maintenance
Preferred Qualifications:
  • 6-10 years of software development experience, with significant exposure to Java (Spring Boot) and Node.js.
  • Back-End Expertise: Strong knowledge of REST APIs, microservices architecture, messaging queues (Kafka), caching techniques.
  • Familiarity with security best practices (OAuth2, JWT, SSL, data encryption).
  • Front-End Skills: Proficiency in React.js, with strong knowledge of HTML5, CSS3, and JavaScript/TypeScript.
  • Database Knowledge: Expertise in SQL and NoSQL databases, database design, and query optimization.
  • DevOps: Hands-on experience with Docker, Kubernetes, CI/CD pipelines.
  • Testing & Quality: Experience in unit testing (JUnit, Mockito, Jest), integration testing, and TDD/BDD methodologies.
  • Soft Skills: Strong problem-solving ability, communication skills, leadership qualities, and ability to work in a fast-paced environment

Preferred Skills (Nice to Have):
  • Experience on AWS cloud platform
  • Knowledge of event-driven architecture
  • Experience on hybrid mobile apps
  • Experience on log in and Multifactor authentication

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

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