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Remote Merchant Assistant Jobs in Virginia (NOW HIRING)

CRH

Territory Sales Representative

Richmond, VA · Remote

$58K - $65K/yr

... in store merchandising initiatives for The Home Depot and Lowes national accounts. The position ... Job Location This is a remote role where the candidate needs to be based in Virginia. Job ...

Military Sealift Command

MARINE SURVEYOR

Norfolk, VA · On-site +1

$75K - $98K/yr

... remote or isolated sites. You must be able to travel on military and commercial aircraft for ... merchant marine. * For GS-11 (or equivalent), applicants must have sailed under a 2nd Assistant ...

All JobsMerchant JobsRemote Merchant Assistant JobsRemote Merchant Assistant Jobs in Virginia

Remote Merchant Assistant information

See Virginia salary details

$5

$19

$33

How much do remote merchant assistant jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote merchant assistant in Virginia is $19.39, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $21.20 per hour, depending on experience, location, and employer.

What is a remote merchant assistant?

Remote Merchant Assistants are professionals who support online retail businesses by managing tasks such as product listings, order processing, customer inquiries, inventory tracking, and coordinating with suppliers, all while working from a remote location. They help merchants maintain smooth daily operations on e-commerce platforms, improve customer service, and optimize sales processes. This role typically requires strong organizational skills, familiarity with e-commerce tools, and excellent communication abilities.

What are the key skills and qualifications needed to thrive as a remote merchant assistant?

To thrive as a Remote Merchant Assistant, you need strong organizational skills, attention to detail, and experience in e-commerce or retail operations, often supported by a relevant associate's degree or equivalent experience. Familiarity with online retail platforms, inventory management systems, and spreadsheet software like Excel is typically required. Excellent communication, time management, and problem-solving abilities are essential soft skills for supporting merchants remotely. These competencies ensure efficient merchant support, accurate data management, and smooth online store operations in a virtual environment.

What are some common challenges faced by remote merchant assistants, and how can they be addressed?

Remote Merchant Assistants often face challenges such as coordinating effectively across different time zones, maintaining clear communication with merchants, and staying organized while managing multiple online storefronts. To address these, it's important to use robust project management and communication tools, establish regular check-ins with team members, and create clear documentation of processes and tasks. Proactively setting expectations with merchants and leveraging automation for routine activities can also help streamline workflows and reduce errors.

What is the difference between Remote Merchant Assistant vs Remote Customer Service Representative?

AspectRemote Merchant AssistantRemote Customer Service Representative
Primary RoleSupports merchant operations, manages product listings, processes ordersHandles customer inquiries, resolves issues, provides product information
Required SkillsE-commerce platform knowledge, organizational skills, basic sales understandingCommunication skills, problem-solving, product knowledge
Work EnvironmentOnline, e-commerce platforms, merchant portalsOnline, customer service software, communication channels
Common EmployersOnline retail stores, marketplaces, e-commerce companiesRetail companies, customer service centers, online brands

While both roles are remote and involve online work, the Remote Merchant Assistant focuses on supporting merchant operations and product management, whereas the Remote Customer Service Representative primarily handles customer inquiries and support. Understanding these differences helps job seekers target the right position based on their skills and career goals.

What are popular job titles related to Remote Merchant Assistant jobs in Virginia?

For Remote Merchant Assistant jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Remote Merchant Assistant jobs in Virginia look for?

The top searched job categories for Remote Merchant Assistant jobs in Virginia are:

What cities in Virginia are hiring for Remote Merchant Assistant jobs?

Cities in Virginia with the most Remote Merchant Assistant job openings:

Remote Merchant Assistant jobs near you

Territory Sales Representative

CRH

Richmond, VA • Remote

$58K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Job ID:  527575

Oldcastle, a CRH company, is reinventing what's possible in building solutions. We are the leading provider of innovative outdoor living products and utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, retailers, and homeowners alike as the manufacturer of precast concrete, polymer concrete, and plastic infrastructure products. Our portfolio of brands includes Oldcastle APG, Oldcastle Infrastructure, Belgard® hardscape, Echelon® Masonry, RDI® railing, Catalyst™ Fence Solutions, Sakrete® packaged concrete, Amerimix® mortar, Pebble Technology International® pool finishes, and Techniseal® sands and sealant technologies.    

Job Summary

The purpose of the Territory Sales Representative is to be sales oriented while executing retail strategies and implementing in store merchandising initiatives for The Home Depot and Lowes national accounts. The position serves as a specialist and support for the stores with our offering of Hardware, Fence, Railing and Lattice for the do-it-yourself to professional consumer. They are responsible for discovering and pursuing new sales leads, maintaining customer satisfaction and communicating market intelligence to the account teams. The Home Depot and Lowes internal retail account team’s resources are combined and coordinated with the Retail Sales Team to effectively achieve organizational objectives. This territory will include Virginia and West Virginia. 

Job Location

This is a remote role where the candidate needs to be based in Virginia.

Job Responsibilities

  • Develop and foster positive relationships with our national account partners in the following departments: Installers, Lumber/Garden Departments, Pro Desk and Outside Sales Teams. They provide continuous training, field expertise, executes SO product launches, catalog & sampling distribution and submits quotes by referring to price lists and product literature.
  • The FRD representative works with the retail partners’ set teams to ensure merchandising integrity and FOS displays. They continue to build relationships with retail set crews and often assist with the installation of the program’s beams, signage and product stocking.
  • Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc. Provides recommendations for changes in products and or services by evaluating results and competitive developments.
  • Organizes daily work schedule to call on stores, conduct training and support pro/contractor events. Keeps management informed by submitting activity and results reports, such as daily calls, weekly work plans, in stock product surveys and monthly and annual territory analyses.
  • Resolves customer complaints by investigating problems, site visits, developing solutions, working with installers, preparing reports and making recommendations to management.
  • Maintains professional and technical knowledge by attending sales meetings and reviewing new programs with product managers and comprehensive knowledge of the catalogs.
  • Provides historical competitive data and FRD program knowledge by maintaining records on their area and customer sales.
  • Contributes to team effort by accomplishing related results as needed and supports colleagues in other territories.
  • Utilize business applications such as Workday, SuccessFactors, and Salesforce CRM to manage customer interactions, track sales pipelines, maintain accurate data, and support operational objectives.

Job Requirements

  • Bachelor's degree in sales, marketing or related discipline preferred; HS degree or equivalent required.
  • Minimum of 2 years of retail sales experience required.
  • Excellent communication skills (written and verbal). Ability to communicate at all levels of the Lowe's & Depot organization within assigned stores.
  • Excellent training skills. Ability to assess competencies of Home Center sales association and tailor training programs to fit individual needs.
  • Solid customer service skills.
  • Strong negotiating skills.
  • Ability to work from remote sites and manage workload.
  • Strong and proven accountability focus.
  • Excellent computer skills including Windows-based programs.
  • This person must be able to lift up 50 pounds.
  • Travel up to 70%

Compensation

  • Base salary is $58,000 - $65,000
  • Annual bonus eligible
  • Monthly auto allowance
  • 401(k) / retirement savings program
  • Short- term and long-term disability benefits
  • Life insurance
  • Health, Dental, and Vision insurance
  • Paid time off
  • Paid holidays

What CRH Offers You

  • Highly competitive base pay
  • Comprehensive medical, dental and disability benefits programs
  • Group retirement savings program
  • Health and wellness programs
  • An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability 

CRH is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

AI tools may be used in certain stages of the employment lifecycle, such as candidate review; however, all final employment decisions will be made by a person.

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