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Remote Merchant Assistant Jobs in Virginia (NOW HIRING)

Manager, Demand Planning

Richmond, VA · On-site +1

$90K - $110K/yr

This role translates merchandising vision and growth goals into financially sound, high-turnover ... opportunities. Assist in demand scenario planning to assess inventory exposure and sales ...

New

With over 1 million users and more than 120,000 registered merchants in over 190 countries ... The DevOps Team Lead will also assist in troubleshooting critical issues, making technical ...

... to assist a strong team of 9-District Sales Managers (DSMs). They will translate business goals ... The role is a remote position; location base will be reviewed as this position covers all regions ...

Remote Merchant Assistant information

See Virginia salary details

$5

$19

$33

How much do remote merchant assistant jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for remote merchant assistant in Virginia is $19.39, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $21.20 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Merchant Assistant, and why are they important?

To thrive as a Remote Merchant Assistant, you need strong organizational skills, attention to detail, and experience in e-commerce or retail operations, often supported by a relevant associate's degree or equivalent experience. Familiarity with online retail platforms, inventory management systems, and spreadsheet software like Excel is typically required. Excellent communication, time management, and problem-solving abilities are essential soft skills for supporting merchants remotely. These competencies ensure efficient merchant support, accurate data management, and smooth online store operations in a virtual environment.

What are Remote Merchant Assistants?

Remote Merchant Assistants are professionals who support online retail businesses by managing tasks such as product listings, order processing, customer inquiries, inventory tracking, and coordinating with suppliers, all while working from a remote location. They help merchants maintain smooth daily operations on e-commerce platforms, improve customer service, and optimize sales processes. This role typically requires strong organizational skills, familiarity with e-commerce tools, and excellent communication abilities.

What are some common challenges faced by Remote Merchant Assistants, and how can they be addressed?

Remote Merchant Assistants often face challenges such as coordinating effectively across different time zones, maintaining clear communication with merchants, and staying organized while managing multiple online storefronts. To address these, it's important to use robust project management and communication tools, establish regular check-ins with team members, and create clear documentation of processes and tasks. Proactively setting expectations with merchants and leveraging automation for routine activities can also help streamline workflows and reduce errors.

What is the difference between Remote Merchant Assistant vs Remote Customer Service Representative?

AspectRemote Merchant AssistantRemote Customer Service Representative
Primary RoleSupports merchant operations, manages product listings, processes ordersHandles customer inquiries, resolves issues, provides product information
Required SkillsE-commerce platform knowledge, organizational skills, basic sales understandingCommunication skills, problem-solving, product knowledge
Work EnvironmentOnline, e-commerce platforms, merchant portalsOnline, customer service software, communication channels
Common EmployersOnline retail stores, marketplaces, e-commerce companiesRetail companies, customer service centers, online brands

While both roles are remote and involve online work, the Remote Merchant Assistant focuses on supporting merchant operations and product management, whereas the Remote Customer Service Representative primarily handles customer inquiries and support. Understanding these differences helps job seekers target the right position based on their skills and career goals.

What are popular job titles related to Remote Merchant Assistant jobs in Virginia? For Remote Merchant Assistant jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Remote Merchant Assistant jobs in Virginia look for? The top searched job categories for Remote Merchant Assistant jobs in Virginia are:
What cities in Virginia are hiring for Remote Merchant Assistant jobs? Cities in Virginia with the most Remote Merchant Assistant job openings:

Manager, Demand Planning

Comfrt

Richmond, VA • On-site, Remote

$90K - $110K/yr

Full-time

Medical, Retirement, PTO

Posted 2 days ago


Job description

About Us:
Comfrt is one of the fastest-growing direct-to-consumer brands, dedicated to blending mental wellness, inclusivity, and elevated comfort into every piece we create. Our mission goes beyond clothing — we strive to build a community where everyone feels supported and seen.
About the Job:
Under the direction of the Chief Buying Officer, the Manager, Demand Planning will own Comfrt's end-to-end planning engine—from demand forecasting and line planning through buy execution and inventory strategy. This role translates merchandising vision and growth goals into financially sound, high-turnover inventory plans, maximizing sales and margin while protecting cash flow.
Operating at the intersection of Merchandising, Marketing, Production, Finance, and Operations, this position builds scalable planning processes to support rapid growth, high-velocity product drops, and an expanding omni-channel footprint.
Responsibilities:
Forecasting, Sales & Financial Planning
Develop and maintain daily, weekly, monthly, and seasonal demand forecasts at the style, color, and SKU level.
Reforecast based on real-time sales performance, marketing activity, and consumer behavior.
Support the Open-to-Buy (OTB) process, balancing financial targets, inventory risk, and growth opportunities.
Assist in demand scenario planning to assess inventory exposure and sales opportunities
Inventory & Buy Strategy
Partner with Operations to support buy plans aligned to top-line, margin, and inventory turn goals.
Monitor inventory health across the portfolio, tracking Weeks of Supply (WOS) targets and flagging in-stock vs. overstock risk.
Support planning for high-velocity drops, launches, and seasonal moments, as well as core replenishment strategies.
Ensure inventory for Pre Orders is purchased on schedule to ensure timely fulfilment.
Optimize size curves, depth, and allocation strategies to maximize full-price sell-through.
Support allocation and replenishment decisions across DTC and physical retail stores.
Cross-Functional Leadership & S&OP
Collaborate with Marketing (launch timing and demand drivers), Production (lead times and capacity), Finance (budgeting and cash flow), and 3PL/Operations.
Participate in Sales & Operations Planning (S&OP) or demand consensus reviews, highlighting risks, opportunities, and changes in trajectory.
Translate complex demand insights into clear, actionable recommendations to cross-functional partners and leadership
Systems, Data & Process Optimization
Maintain forecasting tools, planning models, and reporting frameworks across Excel/Google Sheets, Shopify, BI tools, and ERP/PLM systems.
Support initial implementation, customization, and maintenance of the brand's inventory planning software, working directly with the software provider.
Ensure accuracy and integrity of SKU creation, barcodes, purchase orders, and inventory data.
Improve, automate, or build scalable planning tools and analytics as Comfrt grows.
Monitor forecast accuracy, bias, and key KPIs; identify root causes and implement corrective actions.
Requirements:
3-5+ years of experience in Demand Planning, Merchandise Planning, and/or Buying within lifestyle apparel, activewear, or DTC brands with high SKU count and complexity.
Proven success supporting fast-growth and expansion-stage brands.
Hands-on experience planning for DTC e-commerce and physical retail experience required. Wholesale planning experience is a plus!
Proficiency in Microsoft Excel and/or Google Sheets, including complex modeling and scenario planning (macros a plus).
Prior experience with Pre Order / Wait & Save programs strongly preferred.
Strong working knowledge of Shopify, BI software, inventory/3PL systems, and ERP/PLM tools.
Strong understanding of retail math: IMU, margin, WOS, sell-through, GMROI, and inventory turn.
Strong forecasting and analytical capabilities and comfortable operating in imperfect data environments.
Why Join Comfrt?
Be part of a purpose-driven company that's shaping the future of comfort and mental wellness.
Work in a supportive, creative environment where your ideas and growth are valued.
Enjoy Comfrt benefits such as generous paid time off, company-covered health insurance, 5% 401k match, and discounts on all Comfrt products!
Join a passionate team making an impact on exciting projects, all while enjoying the flexibility and collaborative support of a fully remote environment.
Comfrt is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. This role is open to remote candidates in multiple U.S. states. The salary range for this position is up $90k-$110k annually. Actual compensation will be determined based on factors such as years of experience, skills, certifications, and geographic location.
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