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Remote Merchant Account Manager Jobs in Utah (NOW HIRING)

... merchants. InComm Payments is highly focused on our people and their growth, and we work hard to ... This position is fully remote, with travel up to 10%. Responsibilities Key Responsibilities

Remote Commercial Lines Account Manager | Client Service Manager Salary: $70,000 - $85,000 plus a comprehensive benefits package and 401(k) Location: Remote from Utah Company Overview : We are a ...

Account Manager

Salt Lake City, UT · Remote

$90K - $100K/yr

The Account Manager is responsible for increasing the company's revenue by exceeding sales ... Remote Pay Range: $90,000.00 - $100,000.00 annually Commission Eligible: This position is eligible ...

Nutra Account Manager Job Type: full-time; remote Location: UT How You'll Make an Impact As a Nutra Account Manager, you'll be at the forefront of our innovation, driving growth and strengthen ...

Technical Account Manager

Lehi, UT · On-site +1

$93K - $162K/hr

Technical Account Manager Full-time Lehi, UT, US You'll be joining Adobe on a contract opportunity ... This role operates as a Hybrid position (customer meetings may be on-site or remote) with ...

Group Account Manager

UT · Remote

$163K - $261K/yr

Segment Manager __ Your role and responsibilities: As the Group Account Manager, Meta - Data Center ... Remote {#LI-Remote} Your role and responsibilities: * Drives strategic account planning, sales ...

Group Account Manager

UT · Remote

$163K - $261K/yr

Segment Manager __ Your role and responsibilities: As the Group Account Manager, Meta - Data Center ... Remote {#LI-Remote} Your role and responsibilities: * Drives strategic account planning, sales ...

Remote/Hybrid/Local * Draper, UT | Small to Mid-Accounts Manager: $70k-$80k | AMS360 preferred * Salt Lake City, UT | Middle Market Account Manager: $80k-$90k | EPIC | $400k-$600k BOB * Salt Lake ...

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Remote Merchant Account Manager information

What does a remote merchant account manager do?

A Remote Merchant Account Manager is responsible for overseeing and managing relationships with merchants who use a company's payment processing services, all while working from a remote location. Their duties typically include onboarding new merchants, resolving account issues, ensuring compliance with payment regulations, and helping merchants optimize their transaction processes. They act as the primary point of contact between the merchant and the company, providing support and guidance to maximize merchant satisfaction and retention.

What is the difference between Remote Merchant Account Manager vs Remote Sales Executive?

AspectRemote Merchant Account ManagerRemote Sales Executive
Required CredentialsSales certifications, banking or finance knowledgeSales certifications, industry-specific knowledge
Work EnvironmentClient management, financial institutions, payment processing companiesBusiness development, client outreach, product promotion
Employer & Industry UsagePayment processors, banks, fintech firmsRetail, tech, B2B services
Search & Comparison IntentUnderstanding roles in payment processing and merchant servicesExploring sales roles in various industries

The Remote Merchant Account Manager focuses on managing merchant accounts, ensuring payment processing solutions meet client needs, and maintaining ongoing client relationships. In contrast, a Remote Sales Executive primarily seeks new clients, promotes products, and drives sales growth. While both roles require sales skills and industry knowledge, their core responsibilities differ—one emphasizes account management, the other sales acquisition.

What are the key skills and qualifications needed to thrive as a remote merchant account manager?

To thrive as a Remote Merchant Account Manager, you need a strong background in account management, sales, and payment processing, often supported by a degree in business or related fields. Familiarity with CRM platforms, payment gateways, and analytics tools is typically required, along with any relevant industry certifications. Excellent communication, problem-solving, and relationship-building skills help you effectively support and grow merchant partnerships. These abilities are crucial for maintaining client satisfaction, driving revenue, and managing accounts efficiently in a remote setting.

How does a remote merchant account manager typically collaborate with cross-functional teams to support client success?

As a Remote Merchant Account Manager, you'll regularly coordinate with sales, technical support, and risk management teams to ensure seamless onboarding and ongoing satisfaction for merchant clients. While working remotely, effective communication through video calls, project management tools, and shared documentation is key. You'll often act as the primary liaison, relaying client feedback and requirements to internal teams, troubleshooting issues, and helping to implement solutions that align with both client goals and company policies. This collaborative dynamic not only supports clients but also helps you build strong professional relationships within the organization.

What are popular job titles related to Remote Merchant Account Manager jobs in Utah?

For Remote Merchant Account Manager jobs in Utah, the most frequently searched job titles are:

What cities in Utah are hiring for Remote Merchant Account Manager jobs?

Cities in Utah with the most Remote Merchant Account Manager job openings:

Full-time

Posted 12 days ago


Job description

Description

Company Overview

OptConnect, based in the heart of Silicon Slopes-Kaysville, Utah, is a leading provider of managed wireless connectivity for mission-critical IoT applications. Our innovative hardware, smart remote monitoring, and carrier integration power over 1 million active lines across thousands of customers. With the strategic acquisitions of PWS, M2MDataGlobal, and Capestone, we've expanded our global footprint and technical expertise


Recognized on the Inc. 5000 list and honored as one of Utah Business Magazine's Best Companies to Work For for multiple consecutive years, OptConnect is proud of our high-performance culture that blends innovation, collaboration, and a shared commitment to excellence. 


As we penetrate new markets and expand our product suite, we are constantly looking for smart, driven people to help us succeed. If you'd like to join our mission to connect the world, we look forward to hearing from you.

Position Overview

We are seeking an energetic and results-driven Account Manager to join our sales team. In this role, you will manage and grow a portfolio of small to medium customer accounts. Your main objective will be to nurture these relationships, ensuring customer satisfaction, and maximizing revenue potential through upselling and cross-selling. This requires a strong focus on meeting sales targets while providing exceptional service to our clients.


Key Responsibilities:

  • Account Management:
  • Oversee a portfolio of accounts maintaining high levels of customer satisfaction.
  • Regularly assess client needs and align our products and services to meet those needs
  • Sales and Revenue Growth:
  • Meet and exceed sales targets for your assigned accounts through effective upselling and cross-selling.
  • Develop and maintain a robust sales pipeline.
  • Client Relationship Building:
  • Establish and nurture long-term relationships with clients.
  • Address client concerns and ensure the prompt resolution of issues.
  • Collaboration with Sales Team:
  • Work closely with the Senior Account Executive and Director of Sales to align broader sales strategies.
  • Assist in closing new prospects as needed.
  • Administrative Support:
  • Collaborate with the Customer Success team to build reports and manage administrative tasks.
  • Ensure all client information and sales activities are accurately recorded in the CRM system.

Requirements

Qualifications:

  • Bachelor's degree in business administration, marketing, sales, or a related field.
  • Proven experience in account management or sales, preferably within the industry of the company's focus.


Skills:

  • Strong sales and negotiation skills.
  • Excellent communication and interpersonal abilities.
  • Ability to manage multiple accounts efficiently.
  • Proficient in CRM software and Microsoft Office Suite.