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Remote Merchant Account Manager Jobs in Massachusetts

Associate Account Manager

Framingham, MA · On-site +1

$126K - $131K/yr

As an Associate Account Manager, you will help support day-to-day management of third-party ... For MA or Remote in US : It is unlawful in Massachusetts to require or administer a lie detector ...

Strategic Account Manager, AMER

Boston, MA · On-site +1

$220K - $260K/yr

ABOUT THE TEAM The Global Account Management team is a key driver of Talon.One's international ... This is a remote role; however, you must be located within commuting distance of one of our US hubs:

Marketing Account Manager

Waltham, MA · On-site +1

$80K - $90K/yr

As a Marketing Account Manager, you won't just be the bridge between the client and the agency; you ... Benefits: * Hybrid or remote (dependent on location) - $80,000 - $90,000 annual salary range.

Oncology Account Manager

Cambridge, MA · Remote

$125K - $208K/yr

Remote, US About the Job The Oncology Area Business Manager (ABM) is accountable for achieving ... Effective account targeting and time management. * Attend training sessions as required and ...

Oncology Account Manager

Lowell, MA · Remote

$125K - $208K/yr

Remote, US About the Job The Oncology Area Business Manager (ABM) is accountable for achieving ... Effective account targeting and time management. * Attend training sessions as required and ...

Oncology Account Manager

Brockton, MA · Remote

$125K - $208K/yr

Remote, US About the Job The Oncology Area Business Manager (ABM) is accountable for achieving ... Effective account targeting and time management. * Attend training sessions as required and ...

Account Manager, Insurance

Lynnfield, MA · On-site +1

$95K - $110K/yr

... remote work is an option for the right candidate. * Knowledge of marine policies and industry ... Department Account Management & Service Required Experience: 5-7 years of relevant experience ...

Oncology Account Manager

Lynn, MA · Remote

$125K - $208K/yr

Remote, US About the Job The Oncology Area Business Manager (ABM) is accountable for achieving ... Effective account targeting and time management. * Attend training sessions as required and ...

Oncology Account Manager

Quincy, MA · Remote

$125K - $208K/yr

Remote, US About the Job The Oncology Area Business Manager (ABM) is accountable for achieving ... Effective account targeting and time management. * Attend training sessions as required and ...

Oncology Account Manager

Worcester, MA · Remote

$125K - $208K/yr

Remote, US About the Job The Oncology Area Business Manager (ABM) is accountable for achieving ... Effective account targeting and time management. * Attend training sessions as required and ...

Oncology Account Manager

Boston, MA · Remote

$125K - $208K/yr

Remote, US About the Job The Oncology Area Business Manager (ABM) is accountable for achieving ... Effective account targeting and time management. * Attend training sessions as required and ...

TERRITORY SALES & ACCOUNT MANAGER FIELD-BASED POSITION | NEW ENGLAND TERRITORY | TRAVEL UP TO 60 ... merchandising. * Must be able to lift a minimum of 50 lbs., often multiple times during an event ...

TERRITORY SALES & ACCOUNT MANAGER FIELD-BASED POSITION | NEW ENGLAND TERRITORY | TRAVEL UP TO 60 ... merchandising. * Must be able to lift a minimum of 50 lbs., often multiple times during an event ...

Picus is looking for a driven and strategic Channel Account Manager to help grow and scale our ... Be part of a global remote team who is taking on Exposure Validation and a growing market segment.

Picus is looking for a driven and strategic Channel Account Manager to help grow and scale our ... Be part of a global remote team who is taking on Exposure Validation and a growing market segment.

Showing results 21-40

Remote Merchant Account Manager information

What does a remote merchant account manager do?

A Remote Merchant Account Manager is responsible for overseeing and managing relationships with merchants who use a company's payment processing services, all while working from a remote location. Their duties typically include onboarding new merchants, resolving account issues, ensuring compliance with payment regulations, and helping merchants optimize their transaction processes. They act as the primary point of contact between the merchant and the company, providing support and guidance to maximize merchant satisfaction and retention.

What are the key skills and qualifications needed to thrive as a remote merchant account manager?

To thrive as a Remote Merchant Account Manager, you need a strong background in account management, sales, and payment processing, often supported by a degree in business or related fields. Familiarity with CRM platforms, payment gateways, and analytics tools is typically required, along with any relevant industry certifications. Excellent communication, problem-solving, and relationship-building skills help you effectively support and grow merchant partnerships. These abilities are crucial for maintaining client satisfaction, driving revenue, and managing accounts efficiently in a remote setting.

How does a remote merchant account manager typically collaborate with cross-functional teams to support client success?

As a Remote Merchant Account Manager, you'll regularly coordinate with sales, technical support, and risk management teams to ensure seamless onboarding and ongoing satisfaction for merchant clients. While working remotely, effective communication through video calls, project management tools, and shared documentation is key. You'll often act as the primary liaison, relaying client feedback and requirements to internal teams, troubleshooting issues, and helping to implement solutions that align with both client goals and company policies. This collaborative dynamic not only supports clients but also helps you build strong professional relationships within the organization.

What is the difference between Remote Merchant Account Manager vs Remote Sales Executive?

AspectRemote Merchant Account ManagerRemote Sales Executive
Required CredentialsSales certifications, banking or finance knowledgeSales certifications, industry-specific knowledge
Work EnvironmentClient management, financial institutions, payment processing companiesBusiness development, client outreach, product promotion
Employer & Industry UsagePayment processors, banks, fintech firmsRetail, tech, B2B services
Search & Comparison IntentUnderstanding roles in payment processing and merchant servicesExploring sales roles in various industries

The Remote Merchant Account Manager focuses on managing merchant accounts, ensuring payment processing solutions meet client needs, and maintaining ongoing client relationships. In contrast, a Remote Sales Executive primarily seeks new clients, promotes products, and drives sales growth. While both roles require sales skills and industry knowledge, their core responsibilities differ—one emphasizes account management, the other sales acquisition.

What are popular job titles related to Remote Merchant Account Manager jobs in Massachusetts?

For Remote Merchant Account Manager jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Remote Merchant Account Manager jobs in Massachusetts look for?

The top searched job categories for Remote Merchant Account Manager jobs in Massachusetts are:

What cities in Massachusetts are hiring for Remote Merchant Account Manager jobs?

Cities in Massachusetts with the most Remote Merchant Account Manager job openings:

Infographic showing various Remote Merchant Account Manager job openings in Massachusetts as of August 2026, with employment types broken down into 71% Full Time, and 29% Temporary. Highlights an 100% Remote job distribution.

Associate Account Manager

Staples, Inc.

Framingham, MA • On-site, Remote

$126K - $131K/yr

Full-time

Retirement, PTO

Posted 26 days ago


Staples rating

5.7

Company rating: 5.7 out of 10

Based on 643 frontline employees who took The Breakroom Quiz

461st of 740 rated retailers


Job description

Staples is business to business. You're what binds us together.

When joining our Supply Chain team, you can feel right away that people are at the heart of what we do. By pairing innovative technology with dynamic associates, we create smarter, more efficient ways to deliver for customers.

As an Associate Account Manager, you will help support day-to-day management of third-party logistics customer accounts, keeping service commitments visible, issues moving toward resolution, and internal partners aligned around a consistent customer experience.

What you will be doing:

  • Support daily management of assigned 3rd party customer accounts, helping maintain strong relationships and dependable execution.

  • Track service levels, key performance metrics, and customer requirements to keep commitments clear and actionable.

  • Coordinate with internal teams to help resolve service, delivery, and process issues with timely follow-up through closure.

  • Prepare recurring reports, account updates, and performance summaries that help leaders and customers understand progress.

  • Maintain account documentation, standard operating procedures, and customer-specific requirements to support consistent execution.

  • Support account reviews and help identify opportunities to improve service, strengthen retention, and support account growth.

  • Build productive working relationships with customers, carriers, and internal partners across the business.

What You Bring to the Table:

  • Customer-focused ownership with strong attention to detail and reliable follow-through.

  • Clear, professional communication with the ability to align partners and keep work moving.

  • Strong organization and prioritization skills in a fast-paced, detail-oriented environment.

  • Comfort working with data, reports, and business systems to support sound decisions.

  • A collaborative mindset for balancing customer expectations with operational needs.

What's needed: 

Basic Qualifications:

  • 2+ years of experience in logistics, transportation, customer service, account support, or related operations.

  • 2+ years of experience using Microsoft Office Suite, including Excel, to organize information, track details, and prepare updates.

  • Strong communication skills with cross-functional partners, customers, vendors, or carriers to support timely follow-up and issue resolution.

  • Ability to prioritize competing tasks, solve routine issues, and follow through to completion.

Preferred Qualifications:

  • Bachelor's degree in Business, Supply Chain, Logistics, or a related field, or equivalent experience.

  • Experience supporting vendor relationships or customer-facing account management.

  • Knowledge of transportation, delivery, or third-party logistics processes.

  • Familiarity with service-level metrics, customer reporting, account reviews, or process improvement.

We Offer:

  • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)

  • Inclusive culture with associate-led Business Resource Groups

  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity.  In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. 
**For MA or Remote in US : It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Staples is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

What Staples employees say

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About Staples

Sourced by ZipRecruiter

Staples is the country's largest operator of office supplies superstores, offering a vast selection of products at low prices, primarily to small business owners. The company has a strong online presence and operates over 994 stores in the U.S. and 40 warehouses/fulfillment centers. The company was founded by Leo Kahn and Thomas G. Stemberg, and opened its first store in Brighton, Massachusetts on May 1, 1986. By 1996, it had reached the Fortune 500, and later acquired the office supplies company Quill Corporation. Staples provides office and school supplies, office furnishings, electronics, software, snack and beauty products, as well as offering printing and technological services. The company has a strong commitment to innovation and customer service.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Framingham, MA, US

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