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Remote Member Service Representative Jobs in Reston, VA

Hire Talent

Customer Service Representative

Mclean, VA · On-site +1

$16.50 - $22.25/hr

Remote Additional Informations: This job is for new sourcing. Job Summary The Customer Service Representative is responsible for supporting the Medicare Appeal process by answering incoming telephone ...

ZOLL Medical

Patient Service Representative

Washington, DC · Remote

$19.75 - $25.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

Liveops

Remote Customer Service Representative

Reston, VA · Remote

$20/hr

... remote support for a leading tax software program. This opportunity is ideal for independent contractors who want to deliver empathetic, tech-enabled service during peak season. As an Independent ...

Liveops

Remote Customer Service Representative

Vienna, VA · Remote

$20/hr

... remote support for a leading tax software program. This opportunity is ideal for independent contractors who want to deliver empathetic, tech-enabled service during peak season. As an Independent ...

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Remote Member Service Representative information

See Reston, VA salary details

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How much do remote member service representative jobs pay per hour?

As of May 30, 2026, the average hourly pay for remote member service representative in Reston, VA is $16.55, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $19.76 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Member Service Representative, and why are they important?

To thrive as a Remote Member Service Representative, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with CRM software, call center systems, and secure communication platforms is often required. Outstanding verbal communication, active listening, and problem-solving abilities are crucial soft skills for success in this role. These skills ensure efficient issue resolution, member satisfaction, and effective service delivery in a remote environment.

How does a Remote Member Service Representative effectively collaborate with team members and supervisors while working from home?

Remote Member Service Representatives typically use a variety of digital communication tools, such as video calls, instant messaging, and collaborative platforms, to stay connected with their team and supervisors. Regular virtual meetings and check-ins help ensure that everyone is aligned on goals and any challenges can be addressed promptly. Additionally, clear documentation and timely updates are essential for smooth collaboration, as they help maintain transparency and accountability within the team. Most organizations also provide ongoing support and training to help remote representatives feel engaged and supported in their roles.

What is a Remote Member Service Representative?

A Remote Member Service Representative is a customer support professional who assists members of an organization, such as a credit union, insurance company, or healthcare provider, from a remote location—usually from home. Their primary duties include answering member inquiries, resolving concerns, processing requests, and providing information about products or services via phone, email, or chat. This role requires strong communication skills, problem-solving abilities, and proficiency with digital tools to effectively serve members without in-person interaction.

What is the difference between Remote Member Service Representative vs Remote Customer Service Representative?

AspectRemote Member Service RepresentativeRemote Customer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require industry-specific certificationsHigh school diploma or equivalent; generally no specialized certifications needed
Work EnvironmentCall centers, financial institutions, healthcare organizationsRetail, tech companies, service providers
Industry UsageFinancial services, healthcare, insuranceRetail, tech, hospitality
Common Search/ComparisonYesYes

The Remote Member Service Representative typically works in financial or healthcare sectors, focusing on member or patient interactions, often requiring industry-specific knowledge. The Remote Customer Service Representative has a broader scope across various industries, handling general customer inquiries. While both roles involve remote communication and customer support, the Member Service role is more specialized in serving members or clients within specific industries.

What are popular job titles related to Remote Member Service Representative jobs in Reston, VA? For Remote Member Service Representative jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Remote Member Service Representative jobs in Reston, VA look for? The top searched job categories for Remote Member Service Representative jobs in Reston, VA are:
What cities near Reston, VA are hiring for Remote Member Service Representative jobs? Cities near Reston, VA with the most Remote Member Service Representative job openings:
Remote Member Service Representative jobs near you
Infographic showing various Remote Member Service Representative job openings in Reston, VA as of May 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% Remote job distribution, with an average salary of $34,432 per year, or $16.6 per hour.

Customer Service Representative- Remote

Only Data Entry

Washington, DC • Remote

$18 - $24.50/hr

Other

Posted 13 days ago

Job description

Customer Service Representative- Remote

Washington, District of Columbia, United States Job Openings Customer Service Representative- Remote

About the Job Customer Service Representative- Remote

Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder For Next Steps.

A Data Entry Clerk, is responsible for inputting data and making changes to existing data figures in digital databases. Their duties include inputting data from paper documents into digital spreadsheets, updating order statuses for customers and double-checking their work to make sure they inputted data correctly.

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