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Remote Member Service Representative Jobs in Arizona

Oscar Health

Member & Provider Care Specialist

Tempe, AZ · Remote

$22/hr

This is a remote role. You must reside in Arizona, Florida, Georgia, or Texas. Oscar is a blended ... Support Member and Provider Services Representatives with complex issues, workflows, and training

UnitedHealth Group

Customer Service Representative

Chandler, AZ · Remote

$15.75 - $21.50/hr

  • Retirement

  • PTO

This position is National Remote. You'll enjoy the flexibility to telecommute* from anywhere within ... You'll be called on to research complex issues pertaining to member prescription and/or pharmacy ...

New

TransPerfect

Customer Service Representative

Tempe, AZ · Remote

$15.25 - $20.75/hr

TransPerfect Connect (TPC) is the world's leading provider of remote interpreting solutions ... TRI offers services in over 170 languages and employs industry-specialized interpreters screened ...

TransPerfect

Customer Service Representative

Tempe, AZ · Remote

$15.25 - $20.75/hr

TransPerfect Connect (TPC) is the world's leading provider of remote interpreting solutions ... TRI offers services in over 170 languages and employs industry-specialized interpreters screened ...

CopilotIQ

New Member Specialist

Phoenix, AZ · Remote

$16.50 - $20.50/hr

This is a remote, non-exempt (hourly) work-from-home role operating Monday through Friday. What you ... service, patient outreach, member engagement, or enrollment support preferred * Proven ability to ...

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Remote Member Service Representative information

See Arizona salary details

$8

$14

$22

How much do remote member service representative jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for remote member service representative in Arizona is $14.83, according to ZipRecruiter salary data. Most workers in this role earn between $11.20 and $17.69 per hour, depending on experience, location, and employer.

What is a remote member service representative?

A Remote Member Service Representative is a customer support professional who assists members of an organization, such as a credit union, insurance company, or healthcare provider, from a remote location—usually from home. Their primary duties include answering member inquiries, resolving concerns, processing requests, and providing information about products or services via phone, email, or chat. This role requires strong communication skills, problem-solving abilities, and proficiency with digital tools to effectively serve members without in-person interaction.

What is the difference between Remote Member Service Representative vs Remote Customer Service Representative?

AspectRemote Member Service RepresentativeRemote Customer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require industry-specific certificationsHigh school diploma or equivalent; generally no specialized certifications needed
Work EnvironmentCall centers, financial institutions, healthcare organizationsRetail, tech companies, service providers
Industry UsageFinancial services, healthcare, insuranceRetail, tech, hospitality
Common Search/ComparisonYesYes

The Remote Member Service Representative typically works in financial or healthcare sectors, focusing on member or patient interactions, often requiring industry-specific knowledge. The Remote Customer Service Representative has a broader scope across various industries, handling general customer inquiries. While both roles involve remote communication and customer support, the Member Service role is more specialized in serving members or clients within specific industries.

How does a remote member service representative effectively collaborate with team members and supervisors while working from home?

Remote Member Service Representatives typically use a variety of digital communication tools, such as video calls, instant messaging, and collaborative platforms, to stay connected with their team and supervisors. Regular virtual meetings and check-ins help ensure that everyone is aligned on goals and any challenges can be addressed promptly. Additionally, clear documentation and timely updates are essential for smooth collaboration, as they help maintain transparency and accountability within the team. Most organizations also provide ongoing support and training to help remote representatives feel engaged and supported in their roles.

What are the key skills and qualifications needed to thrive as a remote member service representative, and why are they important?

To thrive as a Remote Member Service Representative, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with CRM software, call center systems, and secure communication platforms is often required. Outstanding verbal communication, active listening, and problem-solving abilities are crucial soft skills for success in this role. These skills ensure efficient issue resolution, member satisfaction, and effective service delivery in a remote environment.
What are the most commonly searched types of Member Service Representative jobs in Arizona? The most popular types of Member Service Representative jobs in Arizona are:
What are popular job titles related to Remote Member Service Representative jobs in Arizona? For Remote Member Service Representative jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Remote Member Service Representative jobs in Arizona look for? The top searched job categories for Remote Member Service Representative jobs in Arizona are:
What cities in Arizona are hiring for Remote Member Service Representative jobs? Cities in Arizona with the most Remote Member Service Representative job openings:
Remote Member Service Representative jobs near you
Infographic showing various Remote Member Service Representative job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $30,842 per year, or $14.8 per hour.

Customer Service Representative - Parent Liaison (Remote)

Cranial Technologies

Tempe, AZ • Remote

$18.50 - $19/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Cranial Technologies rating

7.1

Company rating: 7.1 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Cranial Technologies is the only company in the world completely dedicated to researching and treating plagiocephaly (commonly called flat head syndrome). With over 500,000 babies successfully treated with the DOC Band®, we are the plagiocephaly experts and the leader in pediatric cranial shaping orthoses.

Cranial Technologies also provides treatment with EarWell® to correct infant ear shapes without surgery. With over 600,000+ successful outcomes, EarWell® is a proven, non-invasive treatment option for families.

We are currently looking for a full-time Customer Service Representative to join our rapidly growing team! Our ideal candidate will build a rapport with families, healthcare providers, and insurance companies in a compassionate and efficient manner over the phone. You will educate potential families about the evaluation appointment, treatment process, and insurance process, expediting the process for families while maintaining excellent customer service.

We will train you on our process and all things unique to Cranial Technologies!

 

Responsibilities include:

  • Providing outstanding customer service to our families over the phone
  • Accurately entering patient registration information and initial appointment scheduling, including identifying potential conflicts or trends for each Clinic schedule
  • Coordination of information between referring physicians, insurance companies, and our own treatment clinics
  • Review cost share amounts, co-payments and financial responsibility with our families
  • Handling variable call-volume on multiple queues, averaging 40 to 70 calls a day

 

Requirements:

  • 1 – 2 years' customer service or related experience
  • 1 – 2 years' experience with computer software
  • Exceptional communication including phone etiquette and human relations skills
  • Ability to work with people from diverse backgrounds
  • Proactive mindset with the ability to absorb new information in a timely manner
  • Professional demeanor in both written and spoken communication with families, providers, and coworkers.
  • Ability to problem-solve and prioritize daily tasks to manage individual workload.

 

We offer an excellent benefits package:

  • Medical, Vision, and Dental Insurance
  • 401k Retirement Plan
  • Flex Spending Plans
  • 18 Days Paid Time Off each year plus 7 company-paid Holidays
  • Life Insurance
  • Short/Long Term Disability Insurance
  • The pay range for this position is $18.50 - $19.00 per hour. Pay is dependent on the applicant's relevant experience.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

You will receive a confirmation email stating your application has been submitted. Once your application has been reviewed, you should receive an update on your status via email. **Please keep an eye on your spam and junk mail**

Please no phone calls to the clinic or offices regarding the position.

If you are unable to submit your application, please email the recruiting department at careers@cranialtech.com for assistance

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