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Remote Medication Adherence Jobs in California (NOW HIRING)

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Remote Medication Adherence information

What is the difference between Remote Medication Adherence vs Remote Pharmacy Technician?

AspectRemote Medication AdherenceRemote Pharmacy Technician
CredentialsCertification in medication management or adherence programsState pharmacy technician license or certification
Work EnvironmentHealthcare settings, patient homes, telehealth platformsPharmacies, healthcare facilities, telepharmacy services
Employer & IndustryHealthcare providers, telehealth companies, pharmaceutical firmsRetail and hospital pharmacies, healthcare organizations
Job FocusMonitoring and improving patient medication adherence remotelyPreparing, dispensing, and managing medications remotely

Remote Medication Adherence specialists focus on supporting patients to follow their medication plans through remote monitoring and communication. In contrast, Remote Pharmacy Technicians handle medication preparation and management tasks remotely within pharmacy settings. While both roles require healthcare certifications and involve remote work, their core responsibilities differ significantly, with adherence roles emphasizing patient engagement and pharmacy technician roles focusing on medication processing.

What is a Remote Medication Adherence specialist?

A Remote Medication Adherence specialist is a healthcare professional who helps patients follow their prescribed medication regimens using digital tools, phone calls, or telehealth services. They monitor if patients are taking their medications as directed, provide reminders and education, and identify potential barriers to adherence. By working remotely, these specialists can reach patients in their homes, improving outcomes and reducing hospital readmissions. Their role is crucial in supporting patients with chronic conditions who may struggle to manage multiple medications.

What are the key skills and qualifications needed to thrive as a Remote Medication Adherence Specialist, and why are they important?

To thrive as a Remote Medication Adherence Specialist, you need a background in healthcare or pharmacy, knowledge of medication regimens, and often a relevant certification such as a pharmacy technician or nursing credential. Familiarity with telehealth platforms, electronic medication management systems, and secure patient communication tools is typically required. Strong organizational skills, attention to detail, empathy, and effective communication are crucial soft skills for building rapport and ensuring patient compliance. These abilities ensure accurate monitoring, patient safety, and improved health outcomes in a remote care environment.

What are some common challenges faced by professionals in remote medication adherence roles and how can they be addressed?

Professionals in remote medication adherence roles often encounter challenges such as engaging patients who may be hesitant to communicate virtually, managing different technology platforms, and ensuring privacy and data security. Building rapport through clear, empathetic communication and providing user-friendly instructions can help address patient engagement issues. Staying updated on compliance protocols and collaborating closely with healthcare providers ensures smooth information flow and enhances patient outcomes. Regular training on digital tools and privacy regulations is also essential to overcome technical and legal challenges.
What are the most commonly searched types of Medication Adherence jobs in California? The most popular types of Medication Adherence jobs in California are:
What cities in California are hiring for Remote Medication Adherence jobs? Cities in California with the most Remote Medication Adherence job openings:
Infographic showing various Remote Medication Adherence job openings in California as of July 2026, with employment types broken down into 87% Full Time, and 13% Contract. Highlights an 100% Remote job distribution.

CSR Medication Therapy Management Services Bilingual Mandarin or Spanish (Remote)

Molina Healthcare

Long Beach, CA • Remote

$17 - $21.25/hr

Full-time

Re-posted 9 days ago


Molina Healthcare rating

8.0

Company rating: 8.0 out of 10

Based on 197 frontline employees who took The Breakroom Quiz

162nd of 301 rated insurance


Job description

Molina Healthcare is hiring for a CSR for our Medication Therapy Management department. 
This role will be working Monday through Friday 10am to 630pm Mountain Standard Time.

Highly qualified candidates will have exceptional customer service skills, great skills navigating Windows based software, excellent typing skills, able to multitask, ie notate the system while navigating through systems. 

Candidates must also have a high speed internet connection (at least 100 Mbps download and 20 Mbps upload)

Provides customer service support for inbound/outbound Medication Therapy Management (MTM) pharmacy calls from members, providers, and pharmacies. Contributes to overarching pharmacy strategy for optimization of medication related health care outcomes, and quality cost-effective member care. 
Essential Job Duties 
Handles and records inbound/outbound pharmacy calls with members, providers, pharmacists, pharmacies and technicians - ensuring departmental and Centers for Medicare and Medicaid Services (CMS) standards are met. 
Educates Molina members on the urgency, positive impacts, and importance of completing an annual comprehensive medication review with pharmacists, and maintaining good medication adherence. 
Enforces Health Insurance Portability and Accountability Act (HIPAA) compliance standards and regulations. 
Provides clerical services and support to pharmacists and technician staff, and support for day-to-day pharmacy operations as delegated. 
Adheres to pharmacy policies and procedures related to appropriate call resolution/transfer to internal departments as required. 
Utilizes appropriate resources to ensure member contact information is current and up-to-date. 
Effectively communicates general Medicare and Medicaid plan benefits to existing pharmacy members. 
Interacts with appropriate primary care providers to ensure member registry is current and accurate. 
Supports pharmacists with completion of comprehensive medication reviews through pre-work up to case preparation. 
Proactively identifies ways to improve member relations. 
Supports goal to achieve and maintain industry-leading Medicare STAR ratings. 
Required Qualifications 
At least 1 year of related experience, including call center or customer service experience, or equivalent experience combination of relevant education and experience. 
Excellent customer service skills. 
Ability to work independently when assigned special projects, such as pill box requests, care management referrals, over the counter (OTC) requests, etc. 
Ability to multi-task applications while speaking with members. 
Ability to develop and maintain positive and effective work relationships with coworkers, clients, members, providers, regulatory agencies, and vendors. 
Ability to meet established deadlines. 
Ability to function independently and manage multiple projects. 
Excellent verbal and written communication skills, including excellent phone etiquette. 
Microsoft Office suite, and applicable software program(s) proficiency. 
Preferred Qualifications 
Health care industry experience. 
Pharmacy related experience. 
To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board. 
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V


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About Molina Healthcare

Sourced by ZipRecruiter

Molina Healthcare is a nationwide fortune 500 organization with a mission to provide quality healthcare to people receiving government assistance. If you are seeking a meaningful opportunity in a team-oriented environment, come be a part of a highly engaged workforce dedicated to our mission. Bring your passion and talents and together we can make a difference in the lives of others.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Long Beach, CA, US

Year founded

1980

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