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Remote Medicare Customer Service Jobs in Springfield, MA

ForgeFit

Remote Customer Service Specialist

Hartford, CT · On-site +1

$17.25 - $22.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

VOLT

Remote Recruiter

Stafford Springs, CT · On-site +1

$60K - $65K/yr

Volt is immediately hiring an Remote Recruiter - East Coast We are seeking a proactive ... Strong customer service and relationship building skills. * Experience handling employee relations ...

HMG Careers

Remote Sales and Service Advisor

Holyoke, MA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Rockville, CT · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsMedicare Customer Service JobsRemote Medicare Customer Service JobsRemote Medicare Customer Service Jobs in Springfield, MA

Remote Medicare Customer Service information

See Springfield, MA salary details

$9

$18

$26

How much do remote medicare customer service jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for remote medicare customer service in Springfield, MA is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.82 per hour, depending on experience, location, and employer.

What is the difference between Remote Medicare Customer Service vs Remote Health Insurance Customer Service?

AspectRemote Medicare Customer ServiceRemote Health Insurance Customer Service
Required CertificationsMedicare-specific knowledge, possibly certificationGeneral health insurance knowledge, possibly certification
Work EnvironmentRemote, call center or home officeRemote, call center or home office
Employer & Industry UsageMedicare providers, insurance companiesHealth insurance companies, brokers
Common Search & ComparisonYesYes

Remote Medicare Customer Service and Remote Health Insurance Customer Service roles share similar work environments and often require related certifications. The key difference lies in the specific knowledge area: Medicare roles focus on Medicare plans and regulations, while health insurance roles cover a broader range of insurance products. Both positions serve as vital customer support roles within the health insurance industry, often overlapping in skills and employer types.

Does Medicare hire remote workers?

Medicare itself does not directly hire employees; however, many companies that provide Medicare-related customer service roles do offer remote positions. These roles typically require strong communication skills, familiarity with healthcare policies, and sometimes specific certifications or training for remote work environments.

What are popular job titles related to Remote Medicare Customer Service jobs in Springfield, MA?

For Remote Medicare Customer Service jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Remote Medicare Customer Service jobs in Springfield, MA look for?

The top searched job categories for Remote Medicare Customer Service jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Remote Medicare Customer Service jobs?

Cities near Springfield, MA with the most Remote Medicare Customer Service job openings:

Remote Medicare Customer Service jobs near you
Infographic showing various Remote Medicare Customer Service job openings in Springfield, MA as of August 2026, with employment types broken down into 84% Full Time, and 16% Contract. Highlights an 100% Remote job distribution, with an average salary of $38,961 per year, or $18.7 per hour.

Remote Customer Service Specialist

ForgeFit

Hartford, CT • On-site, Remote

$17.25 - $22.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago

Job description

Job Title: Remote Customer Service Specialist
Company: ForgeFit
Location: Remote (U.S. Based)
Employment Type: Full-Time
About ForgeFit
At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country.
About the Role
As a Customer Service Specialist, you'll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.
What You'll Do
  • Respond to customer inquiries via phone, email, and chat with professionalism and care
  • Help customers with orders, shipping questions, product details, and troubleshooting
  • Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams
  • Keep accurate records of customer interactions using CRM
  • Proactively follow up on customer needs and ensure satisfaction
  • Maintain up-to-date knowledge of ForgeFit's product lines and service policies

What We're Looking For
  • 1+ years of experience in a customer service, support, or client-facing role
  • Strong communication and problem-solving skills
  • Ability to stay organized and manage multiple priorities
  • Comfortable using CRM or support tools
  • A positive attitude and genuine desire to help others
  • Interest in fitness or familiarity with gym equipment is a plus

What We Offer
  • Competitive hourly pay based on experience
  • Comprehensive benefits including health, dental, vision, 401k, and paid time off
  • 100% remote work with a collaborative and supportive team
  • Ongoing training and opportunities for career growth
  • The chance to support a brand that makes a real impact in the fitness world

Ready to help gyms get stronger with ForgeFit? Apply now and let's build something powerful together.

Apply