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Remote Medical Device Startup Jobs in Raleigh, NC

Dot Compliance

Customer Support Team Lead

Raleigh, NC · On-site +1

... pharma, biotech, and medical device companies manage their quality and compliance-regulated ... Flexible PTO and remote-first work environment * Professional development and leadership training

IQVIA

Sr Director, Client Services, Call Center

Durham, NC · Remote

$116K - $324K/yr

... is remote with travel requirements. Essential Functions Provide oversight to one or more clients, in the Pharmaceutical or Medical Device industry, in the implementation and delivery of patient ...

IQVIA

Sr Director, Client Services, Call Center

Durham, NC · Remote

$116K - $324K/yr

... is remote with travel requirements. Essential Functions Provide oversight to one or more clients, in the Pharmaceutical or Medical Device industry, in the implementation and delivery of patient ...

Teleflex

Clinical Contracts Analyst (REMOTE)

Morrisville, NC · Remote

$64K - $78K/yr

Clinical contract work experience from pharmaceutical, medical device, healthcare, or Contract Research Organizations (preferred). Experience with contractual agreements, including master services ...

Deloitte

System Test and Validation Lead

Raleigh, NC · On-site +1

... medical device, or clinical * Experience leading validation deliverables for GxP systems, including ... This compensation range is specific to a remote role and takes into account the wide range of ...

Deloitte

System Test and Validation Lead

Raleigh, NC · On-site +1

... medical device, or clinical * Experience leading validation deliverables for GxP systems, including ... This compensation range is specific to a remote role and takes into account the wide range of ...

Deloitte

System Test and Validation Lead

Raleigh, NC · On-site +1

... medical device, or clinical * Experience leading validation deliverables for GxP systems, including ... This compensation range is specific to a remote role and takes into account the wide range of ...

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Remote Medical Device Startup information

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$20

$48

$93

How much do remote medical device startup jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote medical device startup in Raleigh, NC is $48.45, according to ZipRecruiter salary data. Most workers in this role earn between $34.13 and $57.93 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive at a remote medical device startup?

To thrive at a remote medical device startup, you need a strong background in biomedical engineering, product development, and regulatory compliance, often supported by relevant degrees or certifications. Familiarity with tools like CAD software, project management platforms, and FDA or ISO regulatory systems is typically required. Exceptional communication, self-motivation, and problem-solving skills are crucial for collaborating across remote teams and adapting to rapid changes. These skills and qualities ensure product innovation, regulatory success, and effective teamwork in a dynamic, distributed environment.

What are some common challenges faced by team members working remotely at a medical device startup?

Working remotely at a medical device startup often involves navigating time zone differences, maintaining clear communication across teams, and ensuring compliance with industry regulations without in-person oversight. Team members may find it challenging to collaborate on hands-on tasks, such as prototype development or device testing, which typically require coordination with local facilities or partners. However, startups usually foster a flexible, innovative environment that encourages proactive communication and creative problem-solving, making these challenges manageable for motivated professionals.

What is a remote medical device startup?

A remote medical device startup is a company that designs, develops, or sells medical devices while operating primarily through remote or virtual teams. Instead of having a traditional office-based setup, employees work from different locations, often collaborating online. These startups leverage digital tools to innovate in healthcare technology, sometimes creating devices for telemedicine or remote patient monitoring. Working remotely can help the company access a wider talent pool and reduce overhead costs. Many remote medical device startups focus on agile development and rapid prototyping to bring new solutions to the healthcare market.
What are the most commonly searched types of Medical Device Startup jobs in Raleigh, NC? The most popular types of Medical Device Startup jobs in Raleigh, NC are:
What are popular job titles related to Remote Medical Device Startup jobs in Raleigh, NC? For Remote Medical Device Startup jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Medical Device Startup jobs in Raleigh, NC look for? The top searched job categories for Remote Medical Device Startup jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Medical Device Startup jobs? Cities near Raleigh, NC with the most Remote Medical Device Startup job openings:
Remote Medical Device Startup jobs near you
Infographic showing various Remote Medical Device Startup job openings in Raleigh, NC as of August 2026, with employment types broken down into 89% Full Time, and 11% Contract. Highlights an 100% Remote job distribution, with an average salary of $100,768 per year, or $48.4 per hour.

Customer Support Team Lead

Dot Compliance

Raleigh, NC • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

Description
Dot Compliance is a leading provider of cloud Quality and Compliance management solutions for the life science industry. Dot's SaaS solutions are based on the world's most innovative cloud technology provider, Salesforce.com. We are a young and innovative software company looking to dramatically change how pharma, biotech, and medical device companies manage their quality and compliance-regulated processes.
Role Overview
As a Customer Support Team Lead, you will manage the day-to-day operations of our North America customer support team, ensuring a seamless and consistent experience for our customers. You will be responsible for driving regional operational excellence, coaching and developing Customer Support Engineers, and collaborating with cross-functional teams to ensure support cases are handled to the organization's service levels. This role is a strong next step for someone looking to grow their leadership as our global team scales.
Key Responsibilities
Day-to-Day Support Activities
  • Manage an active caseload as a product expert and serve as the primary escalation point to directly resolve critical regional customer issues.
  • Participate in on-call rotation (once every 4-6 weeks) alongside other US-based team members.

Leadership & Team Management
  • Lead, mentor, and develop a small team, conducting regular one-on-ones and coaching
  • Manage onboarding, and training programs to support team growth and operational consistency.

Operational Excellence
  • Oversee daily queue health, ensure SLA adherence, and drive team KPIs (like CSAT and response times) while optimizing support processes and maintaining our Knowledge Base.

Cross-Functional Collaboration
  • Collaborate with Regional Support, Customer Success, Professional Services, and Product to escalate customer or product issues and ensure seamless case handling and timely resolution of cross-functional issues.

Requirements
  • 5+ years of experience in Customer Support for SaaS or enterprise software.
  • 2+ years managing teams or informal leadership roles within a Support organization.
  • Experience with Salesforce administration or highly customizable softwares
  • Proven ability to carry an active support caseload while contributing to team operations and performance.
  • Strong analytical skills and experience using support tools (e.g., Zendesk, Salesforce Service Cloud, Intercom, Freshdesk).
  • Excellent proactive communication and cross-functional collaboration skills
  • Familiarity with AI-powered support tools, knowledge management, and proactive support strategies-Preferred.
  • Bachelor's degree or equivalent experience in Technology, Business, Management, or a related field-Preferred.

Benefits:
  • 401(k) plan with company match
  • Paid parental leave
  • Comprehensive health, dental, and vision insurance
  • Monthly stipend for internet and mobile phone expenses
  • Flexible PTO and remote-first work environment
  • Professional development and leadership training

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