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Remote Medical Collections Jobs in Ohio (NOW HIRING)

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Remote Medical Collections information

What is a remote medical collections?

A Remote Medical Collections job involves contacting patients, insurance companies, or healthcare providers to collect outstanding medical payments. Specialists in this role work from home to negotiate payment plans, resolve billing issues, and ensure compliance with healthcare regulations. Strong communication, attention to detail, and knowledge of medical billing codes are essential. This position often requires experience in medical collections, billing, or accounts receivable.

What are the key skills and qualifications needed to thrive in remote medical collections?

To thrive as a Remote Medical Collections professional, you need a strong understanding of medical billing, insurance claims processes, and collections procedures, often supported by experience in healthcare revenue cycle management. Familiarity with billing software, electronic health record (EHR) systems, and compliance standards like HIPAA is commonly required. Attention to detail, persistence, and excellent written and verbal communication skills help you excel in resolving payment issues and negotiating with patients or insurers. These skills and qualities ensure timely reimbursement for healthcare providers while maintaining positive patient relations and adhering to strict confidentiality standards.

What are some common challenges faced in a remote medical collections role, and how can they be managed effectively?

One common challenge in Remote Medical Collections is navigating complex insurance policies and resolving denied or delayed claims while working independently. Additionally, communicating with patients about overdue balances requires both empathy and firmness to maintain positive relationships while securing payments. Effective management of these challenges typically involves staying organized with robust tracking systems, regularly updating knowledge on industry regulations, and collaborating virtually with billing and clinical teams as needed. Most employers provide training and ongoing support, but self-motivation and strong problem-solving skills are essential for success in this remote position.

What are popular job titles related to Remote Medical Collections jobs in Ohio?

For Remote Medical Collections jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Remote Medical Collections jobs in Ohio look for?

The top searched job categories for Remote Medical Collections jobs in Ohio are:

What cities in Ohio are hiring for Remote Medical Collections jobs?

Cities in Ohio with the most Remote Medical Collections job openings:

Remote Medical Collections jobs near you
Infographic showing various Remote Medical Collections job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 12% Part Time, and 6% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Insurance Claims Coordinator

Central Ohio Primary Care

Westerville, OH • Remote

Full-time

Posted 12 days ago

Central Ohio Primary Care rating

7.2

Company rating: 7.2 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

345th of 893 rated healthcare providers

Job description

The Insurance Coordinator is responsible for working claims that have been denied by insurance carriers, including processing appeals and providing any additional information necessary to obtain reimbursement.  After 90 days of ON-SITE training this will be a fully remote position. Must reside in the State of Ohio and willing to travel to Westerville as needed. 

  • Full Time/Benefits Eligible
  • Monday-Friday 8am - 4:30pm 
  • Remote

Duties/Responsibilities:

  • Work listing of aged accounts and handle incoming correspondence from insurance payers and/or sites to resolve any billing issues that delay reimbursement.
  • Analyze patient accounts, identify billing issues, and determine solutions with insurance companies. Take appropriate actions as needed such as re-filing claims, requesting adjustments, refunds, etc.
  • Update patient demographic information and make any necessary system corrections to the patient account.
  • Act as a liaison between patient and payer when needed to provide patient and/or payer with clear and accurate billing information or other pertinent information to expedite payment.
  • Conduct research to provide patient and/or physician with clear and accurate account information.
  • Report trends or specific issues to management regarding insurance claims.
  • Recommend quality and/or process improvement initiatives in order to more effectively and efficiently perform the job functions of this position.
  • Adhere to the HIPAA guidelines regarding confidentiality relating to the release of financial and medical information.
  • Maintain the values and philosophy of the mission statement of the company.
  • Performs all other duties as assigned by management.

Requirements:

  • High School diploma or GED
  • 1 year experience in a health care setting preferred, not required
  • 1 year experience in customer service preferred, not required
  • 1 year proven experience in collections preferred, not required
  • Working knowledge of Microsoft Teams, Word, Excel and Outlook
  • Must reside in Ohio 

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