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Remote Medical Collections Jobs in Cleveland, OH

Remote Collections Specialist

Solon, OH · On-site +1

$17 - $20/hr

This is a fully remote position open to candidates located anywhere in the United States except for ... Full benefits package including medical, dental, vision, 401k, paid personal and vacation time off

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Remote Medical Collections information

See Cleveland, OH salary details

$11

$19

$24

How much do remote medical collections jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote medical collections in Cleveland, OH is $19.33, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $21.20 per hour, depending on experience, location, and employer.

What is a remote medical collections?

A Remote Medical Collections job involves contacting patients, insurance companies, or healthcare providers to collect outstanding medical payments. Specialists in this role work from home to negotiate payment plans, resolve billing issues, and ensure compliance with healthcare regulations. Strong communication, attention to detail, and knowledge of medical billing codes are essential. This position often requires experience in medical collections, billing, or accounts receivable.

What are the key skills and qualifications needed to thrive in remote medical collections?

To thrive as a Remote Medical Collections professional, you need a strong understanding of medical billing, insurance claims processes, and collections procedures, often supported by experience in healthcare revenue cycle management. Familiarity with billing software, electronic health record (EHR) systems, and compliance standards like HIPAA is commonly required. Attention to detail, persistence, and excellent written and verbal communication skills help you excel in resolving payment issues and negotiating with patients or insurers. These skills and qualities ensure timely reimbursement for healthcare providers while maintaining positive patient relations and adhering to strict confidentiality standards.

What are some common challenges faced in a remote medical collections role, and how can they be managed effectively?

One common challenge in Remote Medical Collections is navigating complex insurance policies and resolving denied or delayed claims while working independently. Additionally, communicating with patients about overdue balances requires both empathy and firmness to maintain positive relationships while securing payments. Effective management of these challenges typically involves staying organized with robust tracking systems, regularly updating knowledge on industry regulations, and collaborating virtually with billing and clinical teams as needed. Most employers provide training and ongoing support, but self-motivation and strong problem-solving skills are essential for success in this remote position.

What are popular job titles related to Remote Medical Collections jobs in Cleveland, OH?

For Remote Medical Collections jobs in Cleveland, OH, the most frequently searched job titles are:

What cities near Cleveland, OH are hiring for Remote Medical Collections jobs?

Cities near Cleveland, OH with the most Remote Medical Collections job openings:

Infographic showing various Remote Medical Collections job openings in Cleveland, OH as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 12% Part Time, 5% Temporary, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $40,201 per year, or $19.3 per hour.

Remote Collections Specialist

NES1

Solon, OH • On-site, Remote

$17 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 20 days ago


Job description

Description
Please note: This is a fully remote position open to candidates located anywhere in the United States except for residents of Alaska, California, Connecticut, Hawaii, Maine, Maryland, Massachusetts, Michigan, Minnesota, Nebraska, New Jersey, New York, Pennsylvania, Rhode Island, Vermont, Virginia, and Washington DC. Additionally, candidates in Ohio must reside at least 50 miles away from our Solon, OH office to be eligible.
Join an Award-Winning team at National Enterprise Systems!
Due to an abundance of high-quality work, National Enterprise Systems is seeking motivated individuals with minimum two years debt collections experience and strong negotiation skills to WORK FROM HOME. If you are driven, enjoy helping people resolve issues, and want control over your earning potential, this opportunity is for you.
What We Offer:
  • Base Pay: $17-20/hr. (based on experience) plus monthly performance bonuses with no earnings cap
  • Schedule: 3 days: 8:00 AM - 4:30 PM EDT, 2 days: 10:30 AM - 7:00PM EDT. Monday - Friday.
  • Paid training
  • Full benefits package including medical, dental, vision, 401k, paid personal and vacation time off
  • Paid holidays

Responsibilities:
  • Contact individuals by phone to discuss and resolve past-due accounts
  • Use negotiation and customer service skills to find creative payment solutions
  • Maintain accurate and detailed records of interactions and outcomes
  • Ensure a high level of customer service while complying with all applicable regulations
  • Apply techniques offered in training and coaching to improve performance and meet goals

Requirements
Technical Requirements:
Equipment will be provided
Internet Connection Requirements:
Must have a reliable, high-speed broadband internet connection with a wired or fiber-optic connection. Satellite, DSL, Fixed Wireless, or Cellular Home internet connections are not acceptable.
    • Download > 100 Mbps
    • Upload > 20 Mbps
    • Latency < 50 ms

Qualifications:
  • Excellent customer service, communication and listening skills
  • Ability to negotiate and be assertive and professional at all times
  • General computer knowledge and typing skills
  • Capability to adhere to schedule requirements
  • Minimum 2 years debt collection experience
  • High School Diploma or equivalent