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Remote Medical Answering Service Jobs in Reston, VA

Remote Nationwide You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as ... services) to assign appropriate medical codes * Apply understanding of basic anatomy and physiology ...

Remote Customer Service Specialist

Washington, DC · On-site +1

$19.25 - $25.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Whether answering questions, resolving issues, or coordinating with internal teams, your focus will ...

CSR II Operations (Temporary, Remote McAllen, TX)

VA · On-site +1

$16 - $21.75/hr

... a team - Experience answering OPM calls is required - Regular and predictable attendance is ... medical condition, or physical or mental impairment. If you require assistance at any stage of the ...

CSR II Operations (Temporary, Remote Lawrence KS)

VA · On-site +1

$16 - $21.75/hr

... a team - Experience answering OPM calls is required - Regular and predictable attendance is ... medical condition, or physical or mental impairment. If you require assistance at any stage of the ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Comprehensive benefits package including medical, dental, and prescription coverage * Ongoing ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Comprehensive benefits package including medical, dental, and prescription coverage * Ongoing ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Comprehensive benefits package including medical, dental, and prescription coverage * Ongoing ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Comprehensive benefits package including medical, dental, and prescription coverage * Ongoing ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Comprehensive benefits package including medical, dental, and prescription coverage * Ongoing ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Comprehensive benefits package including medical, dental, and prescription coverage * Ongoing ...

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Remote Medical Answering Service information

See Reston, VA salary details

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How much do remote medical answering service jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for remote medical answering service in Reston, VA is $17.06, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $17.50 per hour, depending on experience, location, and employer.

What are common challenges faced when working in a remote medical answering service, and how can I overcome them?

Working in a remote medical answering service often involves handling a high volume of calls while ensuring patient privacy and accurate message-taking. Challenges can include managing urgent situations calmly, maintaining clear communication with both patients and medical staff, and staying organized despite multitasking. To overcome these challenges, it's important to develop strong active listening skills, familiarize yourself with HIPAA regulations, and utilize digital tools for note-taking and call management. Regular team check-ins and ongoing training can also help you stay updated and supported.

What are the key skills and qualifications needed to thrive as a remote medical answering service representative?

To thrive as a Remote Medical Answering Service Representative, you need a solid understanding of medical terminology, excellent phone etiquette, and a high school diploma or equivalent. Familiarity with call center software, secure messaging systems, and HIPAA compliance protocols is typically required. Outstanding listening skills, attention to detail, and the ability to stay calm under pressure set top performers apart. These competencies ensure accurate message relay, patient confidentiality, and efficient communication between patients and healthcare providers.

What is the difference between Remote Medical Answering Service vs Medical Receptionist?

AspectRemote Medical Answering ServiceMedical Receptionist
CredentialsBasic healthcare knowledge, communication skillsHigh school diploma, healthcare experience often preferred
Work EnvironmentRemote, call center or home-basedMedical office or clinic
Employer & Industry UsageHealthcare providers, answering servicesHospitals, clinics, private practices
Primary RoleAnswering calls, scheduling, patient infoGreeting patients, scheduling, administrative tasks

Remote Medical Answering Services focus on handling patient calls remotely, providing support and information, while Medical Receptionists work onsite managing patient interactions and administrative duties. Both roles are essential in healthcare but differ mainly in work setting and specific responsibilities.

What is a remote medical answering service?

A remote medical answering service is a professional service that handles phone calls and messages for healthcare providers outside of regular office hours or when staff are unavailable. These services ensure that patient calls are answered promptly, urgent messages are relayed to the appropriate medical personnel, and non-urgent information is documented for follow-up. They help healthcare practices maintain quality communication, improve patient satisfaction, and ensure compliance with privacy regulations such as HIPAA.
What are popular job titles related to Remote Medical Answering Service jobs in Reston, VA? For Remote Medical Answering Service jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Remote Medical Answering Service jobs in Reston, VA look for? The top searched job categories for Remote Medical Answering Service jobs in Reston, VA are:
What cities near Reston, VA are hiring for Remote Medical Answering Service jobs? Cities near Reston, VA with the most Remote Medical Answering Service job openings:

Senior Medical Coder

UnitedHealth Group

Washington, DC • Remote

$24 - $43/hr

Full-time

Retirement

Posted 18 days ago


UnitedHealth Group rating

7.6

Company rating: 7.6 out of 10

Based on 146 frontline employees who took The Breakroom Quiz

188th of 887 rated healthcare providers


Job description

Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.   

The Senior Medical Coder performs concurrent review of FFS coding rules within Epic, ensuring all CPT and E/M codes are accurately coded and billed for maximum reimbursement and minimal denials.

Schedule: Monday to Friday, 8 AM- 5 PM

Location: Remote Nationwide 

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities: 

  • Apply understanding of relevant medical coding subject areas (e.g., diagnosis, procedural, evaluation and management, ancillary services) to assign appropriate medical codes
  • Apply understanding of basic anatomy and physiology to interpret clinical documentation and identify applicable medical codes
  • Identify areas in clinical documentation that are unclear or incomplete and generate queries to obtain additional information
  • Follow up with providers as necessary when responses to queries are not provided in a timely basis
  • Utilize medical coding software programs or reference materials to identify appropriate codes
  • Apply post-query response to make final determinations
  • Apply relevant Medical Coding Reference, Federal, State, and Professional guidelines to assign and record independent medical code determinations.
  • Manage multiple work demands simultaneously to maintain relevant productivity and turnaround time standards for completing medical records (e.g., charts, assessments, visits, encounters)
  • Resolve medical coding edits or denials in relation to code assignment
  • Provide information or respond to questions from medical coding quality audits
  • Educate and mentor others to improve medical coding quality
  • Demonstrate basic knowledge of the impact of coding decisions on revenue cycle
  • Other duties as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High School Diploma/GED
  • Coding certification from AAPC or AHIMA Professional Coding Association: (CPC, CPC-H, CPC-P, RHIT, RHIA, CCA, CCS, CCS-P etc.)
  • 3 years of coding experience
  • Advanced level of knowledge of ICD-10-CM, CPT, Modifiers & HCPCS coding classification and guidelines
  • Advanced level of knowledge of medical terminology, disease process and Anatomy and Physiology
  • Must be task oriented and able to meet designated deadlines and productivity standards

Preferred Qualifications:

  • Epic experience

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $24.00 to $43.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO, #GREEN


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