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Remote Medicaid Jobs in Rochester, MI (NOW HIRING)

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Remote Medicaid information

See Rochester, MI salary details

$14

$25

$38

How much do remote medicaid jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for remote medicaid in Rochester, MI is $25.63, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $30.10 per hour, depending on experience, location, and employer.

What is a remote Medicaid?

A Remote Medicaid job involves working from home to assist with Medicaid-related tasks such as processing applications, verifying eligibility, providing customer support, or managing claims. These roles can be in healthcare organizations, government agencies, or insurance companies. Responsibilities may include data entry, policy compliance, and assisting beneficiaries with their Medicaid coverage.

What are the typical daily responsibilities of a remote Medicaid?

In a Remote Medicaid position, you can expect to review and process Medicaid applications, verify eligibility, and communicate with clients or healthcare providers to gather necessary documentation. The role often involves handling sensitive client information, conducting case management tasks, and ensuring compliance with federal and state Medicaid guidelines. You may also coordinate with other team members, such as social workers, nurses, or billing specialists, using virtual collaboration tools. This remote setup allows you to manage caseloads efficiently while maintaining ongoing communication with both clients and your support team.

What are the key skills and qualifications needed to thrive in remote Medicaid, and why are they important?

To thrive in a Remote Medicaid role, you typically need knowledge of Medicaid eligibility and policy, strong organizational skills, and relevant experience in healthcare administration or case management. Familiarity with Medicaid Management Information Systems (MMIS), electronic health records (EHR), and secure telehealth platforms is highly valuable, and some positions may require certification in medical billing or coding. Outstanding attention to detail, excellent verbal and written communication, and the ability to work independently in a remote environment are crucial soft skills. These abilities ensure accurate case handling, regulatory compliance, and efficient service delivery to vulnerable populations from a distance.

What are popular job titles related to Remote Medicaid jobs in Rochester, MI?

For Remote Medicaid jobs in Rochester, MI, the most frequently searched job titles are:

What job categories do people searching Remote Medicaid jobs in Rochester, MI look for?

The top searched job categories for Remote Medicaid jobs in Rochester, MI are:

What cities near Rochester, MI are hiring for Remote Medicaid jobs?

Cities near Rochester, MI with the most Remote Medicaid job openings:

Remote Medicaid jobs near you
Infographic showing various Remote Medicaid job openings in Rochester, MI as of August 2026, with employment types broken down into 2% As Needed, 80% Full Time, 14% Part Time, 3% Contract, and 1% Nights. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $53,314 per year, or $25.6 per hour.

Remote Client Service Representative

Southfield, MI • On-site, Remote

GRT Financial
Finance and Insurance • 51 - 200 employees
Learn more about GRT Financialexternal

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

GRT Financial rating

6.6

Company rating: 6.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Description
Client Service Representative (100% Remote)
Training Start Date October 19, 2026
All schedules are M-F and EST time. Assigned schedule will be determined by Hiring Manager prior to making an offer.
8:00am - 4:30pm / 9:00am - 5:30pm / 10:00 am - 6:30pm / 12:30pm - 9:00pm
Help Clients Move Toward Financial Freedom
GRT Financial is seeking compassionate, dependable Client Service Representatives who can provide clear guidance and outstanding customer service to consumers navigating the debt-resolution process.
If you enjoy helping people, communicate well during challenging situations, and thrive in a collaborative, performance-driven environment, we encourage you to apply.
About GRT Financial
GRT Financial is a licensed provider of performance-based debt-resolution programs designed to help consumers address unsecured debt. We are committed to providing transparent, cost-effective, and personalized support that helps clients pursue better financial outcomes.
About the Role
As a Client Service Representative, you will answer inbound calls, address questions and concerns, explain account and program information, document interactions, and help clients understand their next steps.
This position requires empathy, professionalism, accuracy, and the ability to balance excellent service with established procedures and performance expectations.
Compensation & Benefits
  • $15/hour...PAID WEEKLY
  • Medical, dental & vision insurance (1st of month after 30 days)
  • 401(k) plan options & paid time off
  • 100% company-paid life insurance & short/long-term disability
  • FSA options + Employee Assistance Program (EAP)
Responsibilities
As a Client Service Representative, you will:
  • Work in a high-volume (50+ daily calls) customer service environment.
  • Answer inbound calls and provide accurate scripted and unscripted responses.
  • Address client questions, concerns, and objections with empathy and professionalism.
  • Clearly explain account, program, product, and service information.
  • Access and update client information using multiple internal systems.
  • Accurately document call outcomes, notes, and required follow-up.
  • Resolve concerns within established authority limits and escalate when appropriate.
  • Protect confidential information and follow compliance and data-security requirements.
  • Meet expectations for quality, productivity, attendance, accuracy, and customer service.
  • Collaborate with teammates and other departments to support the client experience.
Required Qualifications
  • Strong customer-service mindset with excellent verbal and written communication skills.
  • Active-listening, problem-solving, and de-escalation abilities.
  • Intermediate typing skills and basic math proficiency.
  • Ability to learn detailed processes and explain information clearly and accurately.
  • Ability to navigate multiple systems while managing client conversations.
  • Proficiency with Microsoft Word, Excel, and Outlook.
  • Sound judgment, attention to detail, and the ability to follow established procedures.
  • Reliability, accountability, and effective time management in a remote environment.
  • Ability to maintain confidentiality and protect sensitive client information.
  • Ability to participate on camera in professional, business-casual attire when required.
Preferred Qualifications
  • One to two years of customer service, client service, account servicing, contact center, or related experience.
  • Experience handling high-volume inbound calls in a metrics-driven environment.
  • Call center, collections, debt-resolution, financial-services, or legal-services experience.
  • Familiarity with the Fair Debt Collection Practices Act (FDCPA).
  • Bilingual fluency in English and Spanish is a plus.
Knowledge, Skills, and Abilities
The successful Client Service Representative will be able to:
  • Balance empathy with appropriate call control.
  • Remain calm and solutions-focused during difficult conversations.
  • Learn debt-resolution processes and compliance requirements.
  • Multitask without sacrificing service quality or accuracy.
  • Accept coaching and adjust quickly based on feedback.
  • Work independently while remaining connected to a remote team.
Our Core Values
Our team members are expected to demonstrate GRT Financial core values:
  • Driven: Motivated to achieve strong results and continuously improve.
  • Caring: Treat clients and colleagues with empathy, patience, and respect.
  • Teamwork: Collaborate across departments to deliver the best possible experience.
  • Accountability: Take ownership of performance, decisions, and follow-through.
  • Attitude: Bring a positive, professional, and solutions-focused approach.
  • Adaptable: Respond effectively to changing priorities, processes, and client needs.
Physical Requirements and Work Environment
This remote position requires extended computer and telephone use, frequent communication through phone and video, and the ability to remain seated or stationary for extended periods. Employees must maintain a quiet, secure, professional workspace with reliable connectivity and minimal distractions. Reasonable accommodations may be provided to qualified individuals with disabilities.
Who We're Looking For
The right Client Service Representative is compassionate, coachable, detail-oriented, and comfortable working toward measurable goals. You understand that clients experiencing financial hardship may need patience, reassurance, and clear direction, and you are prepared to provide all three.
This role offers the opportunity to do meaningful work, strengthen your professional skills, and help people move toward a more manageable financial future.
Ready to Make a Difference?
Apply today to become a Client Service Representative with GRT Financial and use your customer-service skills to make a meaningful difference in our clients' lives.
Equal Employment Opportunity and Disclaimer
GRT Financial is an equal opportunity employer. Employment decisions are made without unlawful discrimination based on any status protected by applicable federal, state, or local law.
This posting describes the general nature of the position and is not a complete list of all duties, qualifications, or working conditions. Responsibilities may change based on business needs. Reasonable accommodations may be provided in accordance with applicable law.
Pay Range
$15.00 Hourly to $15.00 Hourly

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