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Remote Mediation Jobs in Iowa (NOW HIRING)

Urbandale, IA * Lincoln, NE Alternatively, this position can be fully remote, but only for a ... attend mediations and/or trials when necessary. You can look forward to a highly collaborative ...

Urbandale, IA * Lincoln, NE Alternatively, this position can be fully remote, but only for a ... attend mediations and/or trials when necessary. You can look forward to a highly collaborative ...

Remote Mediation information

See Iowa salary details

$16.4K

$77.2K

$145.1K

How much do remote mediation jobs pay per year?

As of Sep 6, 2026, the average yearly pay for remote mediation in Iowa is $77,174.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,100.00 and $105,200.00 per year, depending on experience, location, and employer.

What is remote mediation?

Remote mediation is a conflict resolution process where a neutral third party, known as a mediator, helps disputing parties reach an agreement using online communication tools instead of meeting in person. This can include video conferencing, phone calls, or secure messaging platforms. Remote mediation is often used in legal, workplace, or family disputes when in-person meetings are not possible or convenient. It offers flexibility, can reduce costs, and allows parties to participate from different locations. The process remains confidential and follows the same ethical standards as traditional mediation.

What are the key skills and qualifications needed to thrive as a remote mediator?

To thrive as a Remote Mediator, you need a solid understanding of conflict resolution, negotiation strategies, and relevant legal or industry frameworks, often supported by mediation certification. Familiarity with online mediation platforms, video conferencing tools, and secure document sharing systems is typically required. Exceptional active listening, impartiality, and clear communication are crucial soft skills for building trust and facilitating productive dialogue remotely. These skills and qualities are essential to effectively resolve disputes and ensure fair outcomes while maintaining confidentiality and professionalism in a virtual environment.

What unique challenges might I face when conducting mediation sessions remotely, and how can I address them?

Remote mediation often presents challenges such as building rapport with participants, managing technical issues, and ensuring confidentiality in virtual settings. Mediators need to be adept at using video conferencing tools and establishing clear communication protocols to keep sessions productive and secure. It's helpful to set expectations for all parties beforehand, check that everyone is comfortable with the technology, and create a structured agenda to maintain focus. With preparation and flexibility, remote mediators can foster a collaborative environment and help parties reach effective resolutions, similar to in-person sessions.

What is the difference between Remote Mediation vs Remote Negotiation Specialist?

AspectRemote MediationRemote Negotiation Specialist
CredentialsCertifications in conflict resolution, mediation trainingNegotiation or sales certifications, communication skills
Work EnvironmentOnline platforms, client meetings, dispute resolution settingsVirtual negotiations, contract discussions, sales deals
Industry UsageLegal, HR, family disputes, business conflictsSales, procurement, business deals, contract negotiations

Remote Mediation and Remote Negotiation Specialist roles both involve online communication skills. Mediation focuses on resolving disputes through impartial facilitation, often in legal or HR contexts. Negotiation specialists primarily aim to reach agreements or sales deals, emphasizing persuasive skills. While both roles require strong communication and negotiation abilities, mediation emphasizes neutrality and conflict resolution, whereas negotiation specialists focus on persuasion and deal-making.

Can I make a living as a remote mediation?

Remote mediation is a viable career option for those with strong communication, negotiation, and conflict resolution skills. Mediators can work independently or for organizations, often earning a competitive income depending on experience, specialization, and case volume, with some working full-time remotely. Certification and building a client base are important for long-term success.

What are the most commonly searched types of Mediation jobs in Iowa?

The most popular types of Mediation jobs in Iowa are:

What job categories do people searching Remote Mediation jobs in Iowa look for?

The top searched job categories for Remote Mediation jobs in Iowa are:

Infographic showing various Remote Mediation job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 10% Part Time, 2% Contract, and 1% Nights. Highlights an 82% Physical, 8% Hybrid, and 10% Remote job distribution, with an average salary of $77,174 per year, or $37.1 per hour.

Commercial Auto Bodily Injury Adjuster - Casualty Insurance

Midwest Family Mutual Insurance Company

Urbandale, IA • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago


Key responsibilities

  • Investigate and evaluate complex liability claims by conducting in-depth investigations and gathering recorded statements.

  • Maintain organized claim files, reports, and communications to ensure accurate documentation throughout the claims process.

  • Negotiate settlements and drive timely, fair claim resolutions while managing reserves and participating in legal proceedings as needed.


Job description

Description

Midwest Family Mutual Insurance Company (MFM), headquartered in Urbandale, IA, has been a trusted insurance provider since 1891. As a super-regional mutual insurer, we deliver top-tier personal and commercial coverage across multiple states. We prioritize financial stability, customer service excellence, and innovation, fostering a collaborative and forward-thinking work environment. MFM is proud to be a full-time, work-from-home company, providing employees with the flexibility and support to thrive remotely.


Join our team as a Commercial Auto Bodily Injury Claims Adjuster, where your expertise, problem-solving skills, and dedication to fair claim resolution will make a real impact.


Position Overview

The Commercial Auto Bodily Injury Claims Adjuster is responsible for the end-to-end management of complex liability claims, requiring a high level of analytical thinking, sound judgment, and professional discretion. This role involves conducting thorough investigations, evaluating coverage and liability, and driving timely, fair claim resolutions while maintaining accurate reserves and comprehensive documentation.


The adjuster serves as a key point of contact for agents, policyholders, and legal partners, delivering responsive, high-quality service throughout the claims lifecycle. Success in this position requires strong negotiation skills, attention to detail, and the ability to navigate evolving legal and regulatory environments. The role also demands proficiency in a paperless claims system and a willingness to participate in legal proceedings, including travel for mediations, depositions, and trials as needed.


Key Responsibilities

  • Investigate & Evaluate - Conduct in-depth claim investigations, gather recorded statements, and determine coverage
  • Reserve Management - Timely & Adequate reserving.
  • Document Management - Maintain organized, professional claim files, reports, and communications
  • Negotiate & Resolve - Strategically negotiate settlements to achieve fair, timely resolutions.
  • Stay Current - Keep up with evolving legal statutes, policy conditions, and industry trends.
  • Navigate Technology - Operate seamlessly within a paperless Claims Management System.
  • Engage in Legal Proceedings - Travel as needed for depositions, mediations, and trials.

Requirements

  • 2+ years handling Commercial Automobile or Motor Carrier Liability claims, inclusive of litigation experience.
  • Strong negotiation, analytical, and problem-solving skills.
  • Excellent written and verbal communication abilities.
  • Proficiency in Microsoft Word and Excel.
  • Highly organized with keen attention to detail.
  • Ability to work independently in a fully remote setting.
  • Experience with mediations, arbitrations, and settlement negotiations.
  • Strong collaboration with legal counsel and claims teams.
  • Multi-State adjusting experience is preferred.
  • Insurance education and/or designations a plus.
  • Strong working knowledge of Microsoft Office products, good keyboarding and technology skills.

Work Conditions

  • Fully remote role - Work from home full-time.
  • Standard 40-hour workweek - Flexibility within structured hours.
  • Tech-driven environment - Frequent computer and phone use.
  • Some travel required - For legal proceedings and meetings.

Why Join MFM?

  • Comprehensive Benefits Package - Enjoy competitive health, dental, and vision insurance.
  • Retirement Benefits - 401(k) with company match and a Defined Benefit Pension Plan to help secure your financial future.
  • Work-Life Balance - Generous paid time off and company holidays.
  • Professional Development - Opportunities for ongoing training and career growth.
  • Wellness Support - Employee assistance programs and wellness initiatives.
  • Technology Stipends - Support for home office setup and remote work tools.
  • Autonomy & Flexibility - Thrive in a fully remote, supportive work culture.
  • Growth & Development