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How much do remote mandarin hotel jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for remote mandarin hotel in the United States is $14.02, according to ZipRecruiter salary data. Most workers in this role earn between $11.54 and $15.62 per hour, depending on experience, location, and employer.

What is the difference between Remote Mandarin Hotel vs Remote Mandarin Customer Service Representative?

AspectRemote Mandarin HotelRemote Mandarin Customer Service Representative
Required CredentialsLanguage proficiency, hospitality experience, customer service skillsLanguage proficiency, customer service skills, communication skills
Work EnvironmentHospitality industry, hotel or resort settings, remote optionsCall centers, online support, remote customer service roles
Employer & Industry UsageHotels, resorts, travel companiesRetail, tech companies, service providers
Search & Comparison IntentRoles in hospitality with Mandarin language skillsCustomer support roles requiring Mandarin language skills

Remote Mandarin Hotel roles focus on hospitality and guest services within the hotel industry, often requiring hospitality experience. In contrast, Remote Mandarin Customer Service Representative roles are centered on providing support for various companies via phone or online, emphasizing customer service skills. Both roles require Mandarin language proficiency but serve different industries and work environments.

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Remote Mandarin Hotel jobs near you
Infographic showing various Remote Mandarin Hotel job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 67% Full Time, 27% Part Time, 1% Temporary, and 3% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $29,157 per year, or $14 per hour.

Water Heater Product Specialist - Level II

Navien, Inc.

Remote

$21 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 10 days ago

Job description

Water Heater Product Specialist - Level II
Residential Water Heaters
REMOTE
Full-time
WHAT WE ARE LOOKING FOR
The ideal candidate for this position is familiar with Navien and/or the tankless industry. They have strong customer service skills, and the ability to troubleshoot over the phone. They must also be able to work well in a team environment. Essential attributes include excellent communication and interpersonal skills and the ability to multitask and remain focused in high-pressure situations. In addition, must be highly self-motivated, have a positive attitude, be resourceful, and enthusiastic about customer service.
Responsibilities:
  • Provide technical support to sales representatives, installers, contractors, distributors, engineers and architects for purposes of educating and promoting company’s products.
  • Troubleshoot water heater products and issues via the phone, being able to clearly detect problems and pinpoint accurate solutions to get the unit running properly.
  • At the technical level, possess the ability to identify, research, and resolve contractor/end user installation and product use issues.
  • Ability to clearly identify business vs. technical problems and either resolve or escalate appropriately.
  • Enter product warranty information into the system and enter comprehensive notes into our system on every unit discussed.
  • Follow-up with customer issues in a timely manner.
  • Assist fellow technicians with high priority technical questions.
  • Answer emails from company website in regard to product information and troubleshooting.
  • May be asked or assigned to assist non-English speakers, speakers of other languages, or be part of a Spanish call queue.
  • Complete any miscellaneous tasks/projects assigned by your supervisor.
Requirements:
  • 1+ year of customer service, phone support and/or related experience plus a minimum of 2 years of technical troubleshooting experience
  • High School Diploma or equivalent.
  • Ability to articulate product information concisely to all levels of customers: end-user, contractor, distributor, engineers and architects.
  • Strong customer service skills and team player
  • Occasional job site visits for troubleshooting.
  • Familiar with Microsoft Office applications, particularly Microsoft Outlook.
  • Availability to work any of the 7 days a week (including Holidays) and be flexible to work additional overtime when deemed necessary by Supervisor.
Preferred Qualifications:
  • Experience with HVAC hands-on field work.
  • Completion of HVAC training/certificate program, or related field
  • Experience in a call-center environment.
  • Knowledge of Navien products or the tankless industry.
  • A drive to help others and those that enjoy the troubleshooting puzzle.
  • Bilingual skills a plus; Spanish, French, Mandarin or Korean
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities, activities may change or be assigned at any time with or without notice.
Pay Scale: $21.00 - $23.00/hr. DOE plus Annual Bonus Opportunity!
Benefits
  • PPO Medical, Dental, Ortho, Vision, Rx, LTD and Life Insurance
  • Employee-only premium covered at 100%
  • Voluntary Benefits: STD, Hospital, Critical Illness, Accident, Discounted Pet Insurance
  • Pre-Tax Flex Spending Accounts: Health and/or Dependent Care
  • 11.5 Paid Holidays per calendar year
  • Paid Community Involvement Volunteer Day
  • 401K Plan, 100% match on employee’s contribution, up to 5%
  • Employee discounts on Navien products
  • Discount Tickets – hotels, amusement parks, sports events…
About Navien, Inc.
Since 2006, Navien, Inc. has rapidly emerged as one of the fastest-growing companies in the home comfort sector across North America. A leader in condensing technology, Navien has revolutionized the industry with its line of high-efficiency condensing tankless water heaters, combi-boilers, and wall-hung boilers. In 2024, Navien was recognized as the number one selling manufacturer of gas tankless water heaters and wall-hung boilers in North America.
Expanding its offerings, Navien now boasts a full line of HVAC products, including the innovative NPF Hydro-furnace. Additionally, Navien has ventured into the heat pump water heater market, further solidifying its commitment to sustainable and energy-efficient solutions for home comfort. The company is also making strides in the water treatment space with cutting-edge scale prevention systems and whole-house filtration solutions.
Navien’s international reputation is built on sophisticated engineering, robust design, and a steadfast commitment to quality. Backed by over 40 years of advanced technology expertise from its parent company, KD Navien, the company continues to push boundaries in product development. Navien products are available across the United States and Canada through a select network of trusted wholesale distributors.
Navien, Inc. is an Equal Opportunity Employer
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