TechOp Solutions International is seeking an experienced Remote Manager to lead the training and ... Lead the daily operations of the Training and Quality Assurance team. Develop, implement, and ...
TechOp Solutions International is seeking an experienced Remote Manager to lead the training and ... Lead the daily operations of the Training and Quality Assurance team. Develop, implement, and ...
TechOp Solutions International is seeking an experienced Remote Manager to lead the training and ... Duties: • Lead the daily operations of the Training and Quality Assurance team. • Develop ...
TechOp Solutions International is seeking an experienced Remote Manager to lead the training and ... Duties: • Lead the daily operations of the Training and Quality Assurance team. • Develop ...
Partnership Operations Manager (Remote)
Arlington, VA · On-site +1
$60K - $70K/yr
Job Summary The Manager, Partnership Operations supports the effective coordination and advancement of external partnerships across Coalitions & Partnerships initiatives by ensuring consistent ...
Partnership Operations Manager (Remote)
Arlington, VA · On-site +1
$60K - $70K/yr
Job Summary The Manager, Partnership Operations supports the effective coordination and advancement of external partnerships across Coalitions & Partnerships initiatives by ensuring consistent ...
Revenue Operations Manager - Remote
Suffolk, VA · Remote
$130K - $180K/yr
Remote Job Summary: Join our team as a Revenue & Accounts Receivable Manager and play a pivotal role in ensuring the financial health and operational integrity of micro1's revenue cycle. This is an ...
Revenue Operations Manager - Remote
Suffolk, VA · Remote
$130K - $180K/yr
Remote Job Summary: Join our team as a Revenue & Accounts Receivable Manager and play a pivotal role in ensuring the financial health and operational integrity of micro1's revenue cycle. This is an ...
Revenue Operations Manager - Remote
Alexandria, VA · Remote
$130K - $180K/yr
Remote Job Summary: Join our team as a Revenue & Accounts Receivable Manager and play a pivotal role in ensuring the financial health and operational integrity of micro1's revenue cycle. This is an ...
Revenue Operations Manager - Remote
Alexandria, VA · Remote
$130K - $180K/yr
Remote Job Summary: Join our team as a Revenue & Accounts Receivable Manager and play a pivotal role in ensuring the financial health and operational integrity of micro1's revenue cycle. This is an ...
Revenue Operations Manager - Remote
Norfolk, VA · Remote
$130K - $180K/yr
Remote Job Summary: Join our team as a Revenue & Accounts Receivable Manager and play a pivotal role in ensuring the financial health and operational integrity of micro1's revenue cycle. This is an ...
Revenue Operations Manager - Remote
Norfolk, VA · Remote
$130K - $180K/yr
Remote Job Summary: Join our team as a Revenue & Accounts Receivable Manager and play a pivotal role in ensuring the financial health and operational integrity of micro1's revenue cycle. This is an ...
Revenue Operations Manager - Remote
Newport News, VA · Remote
$130K - $180K/yr
Remote Job Summary: Join our team as a Revenue & Accounts Receivable Manager and play a pivotal role in ensuring the financial health and operational integrity of micro1's revenue cycle. This is an ...
Revenue Operations Manager - Remote
Newport News, VA · Remote
$130K - $180K/yr
Remote Job Summary: Join our team as a Revenue & Accounts Receivable Manager and play a pivotal role in ensuring the financial health and operational integrity of micro1's revenue cycle. This is an ...
Revenue Operations Manager - Remote
Virginia Beach, VA · Remote
$130K - $180K/yr
Remote Job Summary: Join our team as a Revenue & Accounts Receivable Manager and play a pivotal role in ensuring the financial health and operational integrity of micro1's revenue cycle. This is an ...
Revenue Operations Manager - Remote
Virginia Beach, VA · Remote
$130K - $180K/yr
Remote Job Summary: Join our team as a Revenue & Accounts Receivable Manager and play a pivotal role in ensuring the financial health and operational integrity of micro1's revenue cycle. This is an ...
Revenue Operations Manager - Remote
Roanoke, VA · Remote
$130K - $180K/yr
Remote Job Summary: Join our team as a Revenue & Accounts Receivable Manager and play a pivotal role in ensuring the financial health and operational integrity of micro1's revenue cycle. This is an ...
Revenue Operations Manager - Remote
Roanoke, VA · Remote
$130K - $180K/yr
Remote Job Summary: Join our team as a Revenue & Accounts Receivable Manager and play a pivotal role in ensuring the financial health and operational integrity of micro1's revenue cycle. This is an ...
Partnership Operations Manager (Remote)
Arlington, VA · On-site +1
Job Summary The Manager, Partnership Operations supports the effective coordination and advancement of external partnerships across Coalitions & Partnerships initiatives by ensuring consistent ...
Partnership Operations Manager (Remote)
Arlington, VA · On-site +1
Job Summary The Manager, Partnership Operations supports the effective coordination and advancement of external partnerships across Coalitions & Partnerships initiatives by ensuring consistent ...
Revenue Operations Manager - Remote
Chesapeake, VA · Remote
$130K - $180K/yr
Remote Job Summary: Join our team as a Revenue & Accounts Receivable Manager and play a pivotal role in ensuring the financial health and operational integrity of micro1's revenue cycle. This is an ...
Revenue Operations Manager - Remote
Chesapeake, VA · Remote
$130K - $180K/yr
Remote Job Summary: Join our team as a Revenue & Accounts Receivable Manager and play a pivotal role in ensuring the financial health and operational integrity of micro1's revenue cycle. This is an ...
Revenue Operations Manager - Remote
Hampton, VA · Remote
$130K - $180K/yr
Remote Job Summary: Join our team as a Revenue & Accounts Receivable Manager and play a pivotal role in ensuring the financial health and operational integrity of micro1's revenue cycle. This is an ...
Revenue Operations Manager - Remote
Hampton, VA · Remote
$130K - $180K/yr
Remote Job Summary: Join our team as a Revenue & Accounts Receivable Manager and play a pivotal role in ensuring the financial health and operational integrity of micro1's revenue cycle. This is an ...
Revenue Operations Manager - Remote
Richmond, VA · Remote
$130K - $180K/yr
Remote Job Summary: Join our team as a Revenue & Accounts Receivable Manager and play a pivotal role in ensuring the financial health and operational integrity of micro1's revenue cycle. This is an ...
Revenue Operations Manager - Remote
Richmond, VA · Remote
$130K - $180K/yr
Remote Job Summary: Join our team as a Revenue & Accounts Receivable Manager and play a pivotal role in ensuring the financial health and operational integrity of micro1's revenue cycle. This is an ...
Manager of Programs & Events (Remote)
Arlington, VA · On-site +1
Manager, Program Operations) is responsible for the end-to-end planning and execution of IHS convenings (events) across a portfolio of in-person and virtual programs. The role owns operational ...
Manager of Programs & Events (Remote)
Arlington, VA · On-site +1
Manager, Program Operations) is responsible for the end-to-end planning and execution of IHS convenings (events) across a portfolio of in-person and virtual programs. The role owns operational ...
Senior Program Manager - Manufacturing Operations Location : Tempe, AZ or Remote Division : Operations Department : Office of the COO Reports to : COO About Us Quantum Computing Inc. (QCi) (Nasdaq:
Senior Program Manager - Manufacturing Operations Location : Tempe, AZ or Remote Division : Operations Department : Office of the COO Reports to : COO About Us Quantum Computing Inc. (QCi) (Nasdaq:
Senior Program Manager - Manufacturing Operations Location: Tempe, AZ or Remote Division: Operations Department: Office of the COO Reports to: COO About Us Quantum Computing Inc. (QCi) (Nasdaq: QUBT ...
Senior Program Manager - Manufacturing Operations Location: Tempe, AZ or Remote Division: Operations Department: Office of the COO Reports to: COO About Us Quantum Computing Inc. (QCi) (Nasdaq: QUBT ...
Operations Manager
Chesapeake, VA · On-site +1
$160K - $190K/yr
Taxable Entity ALUTIIQ OPERATIONS SERVICES LLC Job Title Operations Manager Location VA Remote - Remote, VA 23320 US (Primary) Category Project Management Job Type Full-time Typical Pay/Range $160 ...
Operations Manager
Chesapeake, VA · On-site +1
$160K - $190K/yr
Taxable Entity ALUTIIQ OPERATIONS SERVICES LLC Job Title Operations Manager Location VA Remote - Remote, VA 23320 US (Primary) Category Project Management Job Type Full-time Typical Pay/Range $160 ...
Operations Manager / Project Manager II
Ashburn, VA · On-site +1
Operations Manager / Project Manager II CBP Technology Service Desk (TSD) Location ... Remote Employment Type: Fulltime Clearance Requirement: CBP Background Investigation (Unclassified ...
Operations Manager / Project Manager II
Ashburn, VA · On-site +1
Operations Manager / Project Manager II CBP Technology Service Desk (TSD) Location ... Remote Employment Type: Fulltime Clearance Requirement: CBP Background Investigation (Unclassified ...
We are seeking a mission-driven Operations Manager who will act as the operational anchor for our ... remote or hybrid setting.
We are seeking a mission-driven Operations Manager who will act as the operational anchor for our ... remote or hybrid setting.
Field Operations Manager
Alexandria, VA · On-site +1
Remote, based in Los Angeles, the Washington DC metro, the Atlanta metro, or the Phoenix area ... The Field Operations Manager is the hands-on operator we send in to make those things happen on the ...
Field Operations Manager
Alexandria, VA · On-site +1
Remote, based in Los Angeles, the Washington DC metro, the Atlanta metro, or the Phoenix area ... The Field Operations Manager is the hands-on operator we send in to make those things happen on the ...
Remote Manager Restaurant Operations information
What is the difference between Remote Manager Restaurant Operations vs Restaurant Supervisor?
| Aspect | Remote Manager Restaurant Operations | Restaurant Supervisor |
|---|---|---|
| Credentials | Management experience, industry certifications | High school diploma, on-the-job training |
| Work Environment | Remote, office or home-based | On-site in restaurant locations |
| Employer & Industry Usage | Hospitality chains, restaurant groups | Individual restaurants, hospitality industry |
| Search & Comparison Intent | Management, operations, remote hospitality roles | Supervision, restaurant staff management |
The Remote Manager Restaurant Operations typically oversees multiple restaurant locations remotely, focusing on strategic planning and operational efficiency. In contrast, a Restaurant Supervisor works directly on-site, managing daily staff and customer service. While both roles require industry knowledge, the remote manager emphasizes administrative and oversight functions, whereas the supervisor handles hands-on staff supervision.
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Training and Quality Assurance Manager (Call Center)
Arlington, VA • Remote
Full-time
Posted 17 days ago
Job description
TechOp Solutions International is seeking an experienced Remote Manager to lead the training and quality assurance functions for a high-volume, remote call center. The Manager leads all training and quality assurance functions to ensure employees consistently deliver exceptional customer service while meeting organizational quality standards. This position oversees training development, quality monitoring, coaching initiatives, and continuous improvement programs.
Duties:
Lead the daily operations of the Training and Quality Assurance team.
Develop, implement, and maintain training programs for new hires and existing staff.
Design and update training materials, job aids, and instructional resources.
Conduct instructor-led, virtual, and self-paced training programs.
Establish quality standards and performance evaluation methodologies.
Monitor customer interactions across multiple communication channels to ensure compliance and service quality.
Conduct calibration sessions with operational leadership and quality teams.
Analyze quality trends and identify opportunities for coaching and performance improvement.
Prepare quality assurance reports, dashboards, and performance analyses.
Develop corrective action plans and continuous improvement initiatives.
Coordinate with operational leadership to identify training needs and performance gaps.
Perform additional duties as assigned
Requirements
- Bachelor's degree from an accredited institution
- Professional certification : Must possess a current professional certification in Human Resources or Learning and Development, such as an HRCI Professional in Human Resources (PHR), SHRM Certified Professional (SHRM-CP), or ATD Certified Professional in Talent Development (CPTD)
- Minimum five (5) years of experience in training, quality assurance, learning and development, or contact center operations.
- Experience developing instructional materials, quality monitoring programs, and performance improvement initiatives.
- Strong analytical, problem-solving, and communication skills.
- Must meet security eligibility requirements.
Benefits
TechOp Solutions is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, gender identity or any other characteristic protected by applicable federal, state or local laws.
About TechOp Solutions International
Sourced by ZipRecruiter
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Arlington, VA, US
Year founded
2005