TechOp Solutions International is seeking an experienced Remote Manager to lead the training and ... Duties: · Lead the daily operations of the Training and Quality Assurance team. · Develop ...
TechOp Solutions International is seeking an experienced Remote Manager to lead the training and ... Duties: · Lead the daily operations of the Training and Quality Assurance team. · Develop ...
TechOp Solutions International is seeking an experienced Remote Manager to lead the training and ... Lead the daily operations of the Training and Quality Assurance team. Develop, implement, and ...
TechOp Solutions International is seeking an experienced Remote Manager to lead the training and ... Lead the daily operations of the Training and Quality Assurance team. Develop, implement, and ...
TechOp Solutions International is seeking an experienced Remote Manager to lead the training and ... Duties: • Lead the daily operations of the Training and Quality Assurance team. • Develop ...
TechOp Solutions International is seeking an experienced Remote Manager to lead the training and ... Duties: • Lead the daily operations of the Training and Quality Assurance team. • Develop ...
Partnership Operations Manager (Remote)
Arlington, VA · On-site +1
$60K - $70K/yr
Job Summary The Manager, Partnership Operations supports the effective coordination and advancement of external partnerships across Coalitions & Partnerships initiatives by ensuring consistent ...
Partnership Operations Manager (Remote)
Arlington, VA · On-site +1
$60K - $70K/yr
Job Summary The Manager, Partnership Operations supports the effective coordination and advancement of external partnerships across Coalitions & Partnerships initiatives by ensuring consistent ...
Partnership Operations Manager (Remote)
Arlington, VA · On-site +1
$60K - $70K/yr
Job Summary The Manager, Partnership Operations supports the effective coordination and advancement of external partnerships across Coalitions & Partnerships initiatives by ensuring consistent ...
Partnership Operations Manager (Remote)
Arlington, VA · On-site +1
$60K - $70K/yr
Job Summary The Manager, Partnership Operations supports the effective coordination and advancement of external partnerships across Coalitions & Partnerships initiatives by ensuring consistent ...
Senior Program Manager - Manufacturing Operations Location : Tempe, AZ or Remote Division : Operations Department : Office of the COO Reports to : COO About Us Quantum Computing Inc. (QCi) (Nasdaq:
Senior Program Manager - Manufacturing Operations Location : Tempe, AZ or Remote Division : Operations Department : Office of the COO Reports to : COO About Us Quantum Computing Inc. (QCi) (Nasdaq:
Senior Program Manager - Manufacturing Operations Location: Tempe, AZ or Remote Division: Operations Department: Office of the COO Reports to: COO About Us Quantum Computing Inc. (QCi) (Nasdaq: QUBT ...
Senior Program Manager - Manufacturing Operations Location: Tempe, AZ or Remote Division: Operations Department: Office of the COO Reports to: COO About Us Quantum Computing Inc. (QCi) (Nasdaq: QUBT ...
Manager - Arbitration Operations
VA · On-site +1
This is a remote opportunity. The Manager is responsible for overseeing the day-to-day ... This role leads operational teams that facilitate independent dispute resolution (IDR) and ...
Manager - Arbitration Operations
VA · On-site +1
This is a remote opportunity. The Manager is responsible for overseeing the day-to-day ... This role leads operational teams that facilitate independent dispute resolution (IDR) and ...
Operations Manager
Chantilly, VA · On-site +1
$120K - $155K/yr
Summary The Operations Manager will plan and oversee the daily operations of the organization to ... Position is remote. Travel Travel is expected to be less than 25% of the time for this position.
Operations Manager
Chantilly, VA · On-site +1
$120K - $155K/yr
Summary The Operations Manager will plan and oversee the daily operations of the organization to ... Position is remote. Travel Travel is expected to be less than 25% of the time for this position.
Operations Manager
Mclean, VA · On-site +1
Anywhere in the US (Remote) * Citizenship & Clearance: Must be a U.S. citizen (U.S. born or ... & PMO Interface (Large-Scale IDIQ) * Primary Point of Contact: Serve as the main operational ...
Operations Manager
Mclean, VA · On-site +1
Anywhere in the US (Remote) * Citizenship & Clearance: Must be a U.S. citizen (U.S. born or ... & PMO Interface (Large-Scale IDIQ) * Primary Point of Contact: Serve as the main operational ...
Operations Manager
Herndon, VA · Remote
Anywhere in the US (Remote) * Citizenship & Clearance: Must be a U.S. citizen (U.S. born or ... & PMO Interface (Large-Scale IDIQ) * Primary Point of Contact: Serve as the main operational ...
Operations Manager
Herndon, VA · Remote
Anywhere in the US (Remote) * Citizenship & Clearance: Must be a U.S. citizen (U.S. born or ... & PMO Interface (Large-Scale IDIQ) * Primary Point of Contact: Serve as the main operational ...
Operations Manager
Mclean, VA · Remote
Anywhere in the US (Remote) * Citizenship & Clearance: Must be a U.S. citizen (U.S. born or ... & PMO Interface (Large-Scale IDIQ) * Primary Point of Contact: Serve as the main operational ...
Operations Manager
Mclean, VA · Remote
Anywhere in the US (Remote) * Citizenship & Clearance: Must be a U.S. citizen (U.S. born or ... & PMO Interface (Large-Scale IDIQ) * Primary Point of Contact: Serve as the main operational ...
We are seeking a mission-driven Operations Manager who will act as the operational anchor for our ... remote or hybrid setting.
We are seeking a mission-driven Operations Manager who will act as the operational anchor for our ... remote or hybrid setting.
Manager, Call Center Operations
Sterling, VA · Remote
$90K - $100K/yr
Description Manager, Call Center Operations Mosaic Pharmacy Service Fully Remote (US) Patient Enrollment and Contact Center Company Overview Over the next ten years, there will be at least 4.6 ...
Manager, Call Center Operations
Sterling, VA · Remote
$90K - $100K/yr
Description Manager, Call Center Operations Mosaic Pharmacy Service Fully Remote (US) Patient Enrollment and Contact Center Company Overview Over the next ten years, there will be at least 4.6 ...
Deputy Program Manager - Military Family Respite Care Program
Arlington, VA · Remote
$77K - $93K/yr
Experience with remote management of distributed staff or services. * Federal or state contract operations experience with documented performance standards. * Military spouse, veteran, or military ...
Deputy Program Manager - Military Family Respite Care Program
Arlington, VA · Remote
$77K - $93K/yr
Experience with remote management of distributed staff or services. * Federal or state contract operations experience with documented performance standards. * Military spouse, veteran, or military ...
DevOps Engineer - Remote
Virginia Beach, VA · On-site +1
$50 - $68.50/hr
Sentara is hiring a DevOps Engineer! This position is fully remote. Overview Software product ... Experience designing, deploying, and managing Kubernetes (AKS) environments * Solid understanding ...
DevOps Engineer - Remote
Virginia Beach, VA · On-site +1
$50 - $68.50/hr
Sentara is hiring a DevOps Engineer! This position is fully remote. Overview Software product ... Experience designing, deploying, and managing Kubernetes (AKS) environments * Solid understanding ...
DevOps Pipeline Engineer (Azure) - Remote
Virginia Beach, VA · Remote
$200K - $300K/yr
Remote - US Job Summary: Join our team as an Azure DevOps Engineer, where you will play a pivotal ... Key Responsibilities: • Design, implement, and manage scalable, secure cloud infrastructure on ...
DevOps Pipeline Engineer (Azure) - Remote
Virginia Beach, VA · Remote
$200K - $300K/yr
Remote - US Job Summary: Join our team as an Azure DevOps Engineer, where you will play a pivotal ... Key Responsibilities: • Design, implement, and manage scalable, secure cloud infrastructure on ...
This position is remote. The Operations Manager functions as the subject-matter expert for the specific government contracted accounts that are assigned to their respective team, and therefore must ...
Quick apply
This position is remote. The Operations Manager functions as the subject-matter expert for the specific government contracted accounts that are assigned to their respective team, and therefore must ...
This position is remote. The Operations Manager functions as the subject-matter expert for the specific government contracted accounts that are assigned to their respective team, and therefore must ...
Quick apply
This position is remote. The Operations Manager functions as the subject-matter expert for the specific government contracted accounts that are assigned to their respective team, and therefore must ...
Healthcare Operations Manager
Aldie, VA · On-site +1
$50K - $60K/yr
Remote, United States Job Type: Full-Time Company: AIMS LOCUM TENENS LLC d/b/a AIMS Force Position ... The Healthcare Operations Manager will help ensure that candidates move smoothly from offer ...
Healthcare Operations Manager
Aldie, VA · On-site +1
$50K - $60K/yr
Remote, United States Job Type: Full-Time Company: AIMS LOCUM TENENS LLC d/b/a AIMS Force Position ... The Healthcare Operations Manager will help ensure that candidates move smoothly from offer ...
Remote Manager Restaurant Operations information
What is the difference between Remote Manager Restaurant Operations vs Restaurant Supervisor?
| Aspect | Remote Manager Restaurant Operations | Restaurant Supervisor |
|---|---|---|
| Credentials | Management experience, industry certifications | High school diploma, on-the-job training |
| Work Environment | Remote, office or home-based | On-site in restaurant locations |
| Employer & Industry Usage | Hospitality chains, restaurant groups | Individual restaurants, hospitality industry |
| Search & Comparison Intent | Management, operations, remote hospitality roles | Supervision, restaurant staff management |
The Remote Manager Restaurant Operations typically oversees multiple restaurant locations remotely, focusing on strategic planning and operational efficiency. In contrast, a Restaurant Supervisor works directly on-site, managing daily staff and customer service. While both roles require industry knowledge, the remote manager emphasizes administrative and oversight functions, whereas the supervisor handles hands-on staff supervision.
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Full-time
Re-posted 7 days ago
Job description
TechOp Solutions International is seeking an experienced Remote Manager to lead the training and quality assurance functions for a high-volume, remote call center. The Manager leads all training and quality assurance functions to ensure employees consistently deliver exceptional customer service while meeting organizational quality standards. This position oversees training development, quality monitoring, coaching initiatives, and continuous improvement programs.
Duties:
· Lead the daily operations of the Training and Quality Assurance team.
· Develop, implement, and maintain training programs for new hires and existing staff.
· Design and update training materials, job aids, and instructional resources.
· Conduct instructor-led, virtual, and self-paced training programs.
· Establish quality standards and performance evaluation methodologies.
· Monitor customer interactions across multiple communication channels to ensure compliance and service quality.
· Conduct calibration sessions with operational leadership and quality teams.
· Analyze quality trends and identify opportunities for coaching and performance improvement.
· Prepare quality assurance reports, dashboards, and performance analyses.
· Develop corrective action plans and continuous improvement initiatives.
· Coordinate with operational leadership to identify training needs and performance gaps.
· Perform additional duties as assigned
- Bachelor\'s degree from an accredited institution (Preferred)
- Professional certification : Must possess a current professional certification in Human Resources or Learning and Development, such as an HRCI Professional in Human Resources (PHR), SHRM Certified Professional (SHRM-CP), or ATD Certified Professional in Talent Development (CPTD)
- Minimum five (5) years of experience in training, quality assurance, learning and development, or contact center operations.
- Experience developing instructional materials, quality monitoring programs, and performance improvement initiatives.
- Strong analytical, problem-solving, and communication skills.
- Must meet security eligibility requirements.
TechOp Solutions is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, gender identity or any other characteristic protected by applicable federal, state or local laws.
About TechOp Solutions International
Sourced by ZipRecruiter
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Arlington, VA, US
Year founded
2005