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Remote Manager End User Computing Jobs in Maryland

Remote - USA Reporting To: Enterprise Customer Success Manager Compensation: $90,000 - $100,000 ... Deliver end-user training, both virtual and in-person, to drive adoption and effective use of ...

IT Support Supervisor

Baltimore, MD Β· Remote

$80K - $115K/hr

... remote team focused on IT training, application support, systems readiness, and end-user success ... Monitor team performance, manage schedules and assignments, and prioritize workloads * Promote a ...

$22/hr

Install, configure, upgrade, and maintain end-user computing and telecommunication systems * Assist ... Actively pursuing a degree in Computer Science, Management Information Systems, Network ...

$22/hr

Install, configure, upgrade, and maintain end-user computing and telecommunication systems * Assist ... Actively pursuing a degree in Computer Science, Management Information Systems, Network ...

$22/hr

Install, configure, upgrade, and maintain end-user computing and telecommunication systems * Assist ... Actively pursuing a degree in Computer Science, Management Information Systems, Network ...

Field Service Coordinator

California, MD Β· On-site +1

$84K - $135K/yr

Servicing and Managing end-user accounts through strategic planning providing them with the best ... Join us! #LI - remote The Total Target Cash Compensation range for this position is $84,000.00 ...

$22/hr

Install, configure, upgrade, and maintain end-user computing and telecommunication systems * Assist ... Actively pursuing a degree in Computer Science, Management Information Systems, Network ...

$22/hr

Install, configure, upgrade, and maintain end-user computing and telecommunication systems * Assist ... Actively pursuing a degree in Computer Science, Management Information Systems, Network ...

$22/hr

Install, configure, upgrade, and maintain end-user computing and telecommunication systems * Assist ... Actively pursuing a degree in Computer Science, Management Information Systems, Network ...

$22/hr

Install, configure, upgrade, and maintain end-user computing and telecommunication systems * Assist ... Actively pursuing a degree in Computer Science, Management Information Systems, Network ...

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Showing results 1-20

Remote Manager End User Computing information

What does a remote manager end user computing do?

A Remote Manager End User Computing oversees the delivery and maintenance of IT services and support for end users, often in a distributed or remote work environment. They manage teams responsible for supporting desktops, laptops, mobile devices, virtual desktops, and related user-facing technologies. Their role includes ensuring reliable system performance, implementing security policies, and facilitating smooth user experiences across remote locations. They also coordinate upgrades, troubleshoot escalated issues, and help design strategies for remote technology deployment.

How does a remote manager end user computing effectively coordinate and support a distributed IT team?

A Remote Manager End User Computing typically oversees geographically dispersed teams responsible for supporting employees’ devices and digital workspaces. Effective coordination relies on clear communication, regular virtual meetings, and robust ticketing or workflow systems to track issues and progress. The manager must foster collaboration using digital tools, set clear expectations, and ensure that best practices for security and device management are consistently followed. Building a strong team culture remotely and providing ongoing training are also key to maintaining high service standards.

What are the key skills and qualifications needed to thrive as a remote manager end user computing, and why are they important?

To thrive as a Remote Manager End User Computing, you need expertise in end user support, IT infrastructure management, and a solid understanding of device management platforms, often supported by a degree in IT or related field. Familiarity with tools like Microsoft Endpoint Manager, Citrix, VMware Horizon, and relevant certifications (such as ITIL or CompTIA) is typically required. Outstanding leadership, communication, and problem-solving skills are crucial for effectively guiding distributed teams and addressing user needs. These skills ensure seamless technology adoption, optimized end user experiences, and efficient remote team coordination.

What are popular job titles related to Remote Manager End User Computing jobs in Maryland?

For Remote Manager End User Computing jobs in Maryland, the most frequently searched job titles are:

What job categories do people searching Remote Manager End User Computing jobs in Maryland look for?

The top searched job categories for Remote Manager End User Computing jobs in Maryland are:

What cities in Maryland are hiring for Remote Manager End User Computing jobs?

Cities in Maryland with the most Remote Manager End User Computing job openings:

Infographic showing various Remote Manager End User Computing job openings in Maryland as of July 2026, with employment types broken down into 67% Full Time, 17% Part Time, and 16% Contract. Highlights an 100% Remote job distribution.

WAN LAN Engineer SME

Suitland, MD β€’ Remote

Systems Engineering Solutions Corporation
1 - 10 employees

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago


Job description

This program provides enterprise architecture, systems engineering, technology modernization, project management, and systems integration support for a large-scale, complex enterprise technology environment. The program is responsible for planning, designing, implementing, integrating, securing, and continuously improving enterprise technology capabilities that support mission operations, business objectives, and long-term modernization goals.

The effort spans enterprise infrastructure, network services, cloud platforms, data centers, end-user computing, cybersecurity, applications, and shared services. Support includes current-state assessments, future-state architecture development, modernization roadmaps, technology evaluations, engineering analysis, requirements management, governance, and solution implementation oversight. The program enables the adoption of emerging technologies while ensuring interoperability, security, performance, resiliency, scalability, and operational sustainability across the enterprise.

Services include enterprise and solution architecture, systems engineering, technology lifecycle management, cloud and infrastructure modernization, network transformation, platform integration, architecture governance, investment planning, risk management, requirements traceability, performance measurement, and operational readiness activities. The program supports the successful delivery and continuous improvement of mission-critical systems and enterprise technology services through disciplined engineering, governance, and modernization practices.

Position Description: The WAN/LAN SME is responsible for the engineering, modernization, scalability, performance, and operational sustainability of enterprise network services spanning wide area networks (WAN), local area networks (LAN), cloud connectivity, data centers, remote sites, and hybrid environments. The role serves as the senior technical authority for network transport, routing, switching, network services, and connectivity architecture, ensuring secure, resilient, and high-performing communications across the enterprise.

The WAN/LAN SME designs and implements network solutions that support organizational growth, cloud adoption, remote locations, content delivery requirements, and evolving mission demands. The individual works closely with cloud, security, infrastructure, application, and operations teams to develop network strategies, evaluate technologies, troubleshoot complex issues, optimize network performance, and guide the implementation of enterprise networking standards based on Cisco technologies and industry best practices.

Responsibilities

  • Design, engineer, and optimize enterprise WAN, LAN, campus, branch, remote-site, cloud, and hybrid network environments.
  • Lead WAN modernization initiatives, including bandwidth expansion, circuit optimization, carrier integration, SD-WAN adoption, and network performance improvements.
  • Design and maintain enterprise routing architectures utilizing BGP, OSPF, EIGRP, policy-based routing, route redistribution, and high-availability networking strategies.
  • Develop scalable connectivity solutions supporting AWS, Azure, Google Cloud, SaaS providers, colocation facilities, and hosted service environments.
  • Engineer secure network connectivity between on-premises environments, cloud providers, partner organizations, and remote locations.
  • Design and support Cisco-based switching, routing, wireless, and network services infrastructure deployed across enterprise and remote sites.
  • Evaluate network utilization, traffic patterns, latency, throughput, and application performance to identify capacity constraints and support long-term growth planning.
  • Develop network architectures supporting content delivery, application acceleration, load balancing, DNS services, edge networking, and user experience optimization.
  • Perform network assessments, technical analyses, root-cause investigations, and remediation planning for complex enterprise network challenges.
  • Support network security requirements through segmentation, access control, zero-trust integration, network monitoring, and secure connectivity architectures.
  • Create and maintain network diagrams, implementation plans, standards, engineering documentation, configuration baselines, and operational runbooks.
  • Provide senior-level technical leadership, mentoring, architecture reviews, and engineering guidance to network operations and infrastructure teams.Β 

Requirements

Required Skills

  • Eight or more years of experience designing, implementing, and supporting large-scale enterprise WAN and LAN environments.
  • Bachelor's degree in Computer Science, Information Technology, Engineering, Telecommunications, or a related technical field.
  • Deep expertise in enterprise routing and switching technologies, including BGP, OSPF, EIGRP, route redistribution, policy-based routing, and network convergence.
  • Experience engineering Cisco enterprise networking solutions, including routers, switches, wireless infrastructure, and network security platforms.
  • Experience supporting enterprise WAN technologies, including MPLS, carrier circuits, Internet transport, VPN services, SD-WAN, and hybrid networking models.
  • Experience integrating enterprise networks with cloud providers, including AWS, Microsoft Azure, Google Cloud Platform, and SaaS environments.
  • Experience performing WAN capacity planning, traffic engineering, network optimization, performance analysis, and growth forecasting.
  • Strong knowledge of DNS, DHCP, IPAM, load balancing, content delivery, application networking, and network resiliency concepts.
  • Experience supporting geographically distributed organizations with branch offices, remote facilities, and field locations.
  • Experience troubleshooting complex enterprise networking issues across cloud, carrier, data center, and remote-site environments.
  • Ability to communicate network engineering concepts and recommendations to technical teams, project leadership, and executive stakeholders.

Preferred Skills

  • Cisco Certified Internetwork Expert (CCIE) Routing & Switching, Enterprise Infrastructure, or equivalent advanced networking certification.
  • Cisco Certified Network Professional (CCNP) Enterprise certification.
  • Experience designing and implementing Cisco SD-WAN solutions.
  • Experience with Cisco Catalyst, Nexus, Meraki, ACI, Identity Services Engine (ISE), and wireless networking platforms.
  • Experience supporting large-scale MPLS, carrier, and telecommunications environments.
  • Experience with cloud networking services, including AWS Direct Connect, Azure ExpressRoute, Google Cloud Interconnect, and hybrid cloud architectures.
  • Experience with F5 load balancing, application delivery controllers, and content delivery technologies.
  • Experience with network automation using Python, Ansible, Terraform, APIs, or infrastructure-as-code practices.
  • Experience using SolarWinds, ThousandEyes, NetScout, Cisco DNA Center, or similar network monitoring and observability platforms.
  • Experience supporting federal agencies, highly distributed enterprise environments, or mission-critical network infrastructures.

Soft Skills

  • Excellent written and verbal communication skills, including the ability to communicate complex technical concepts to technical, operational, and executive audiences.
  • Strong collaboration and relationship-building skills with the ability to work effectively across engineering, cloud, cybersecurity, operations, telecommunications, and business teams.
  • Ability to facilitate technical discussions, build consensus, and drive resolution of complex technical challenges involving multiple stakeholders.
  • Strong analytical and critical-thinking skills with the ability to evaluate alternatives, assess impacts, and make sound technical recommendations.
  • Demonstrated problem-solving skills and the ability to remain effective in high-pressure operational and outage situations.
  • Strong organizational, prioritization, and time-management skills with the ability to manage competing operational and project demands.
  • Attention to detail and commitment to quality, accuracy, and operational excellence.
  • Ability to mentor, coach, and share knowledge with engineers and technical teams.
  • Self-motivated and proactive with the ability to work independently while maintaining alignment with organizational priorities.
  • Adaptability and willingness to learn emerging technologies, networking trends, and evolving business requirements.Β 

Benefits

SES provides a competitive salary and the following benefits:

  • Medical
  • Dental
  • Vision
  • AD&D
  • STD
  • LTD
  • Company paid Life Insurance
  • 401k with employer contribution
  • Paid Time Off
  • Pet Insurance