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Remote Managed Service Provider Jobs in Chicago, IL

Allied

Senior Claims Refund Analyst (Remote)

Chicago, IL · On-site +1

$50K - $55K/yr

To support a smooth and efficient remote work experience, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 100Mbps ...

Anomalix

Remote Consulting Engineer

Chicago, IL · On-site +1

Our Advisory, Implementation, and Managed Services simplify security, compliance and business ... Contract-to-hire; Full time The Consulting Engineer works with clients to provide engineering ...

Anomalix

Remote Consulting Engineer

Chicago, IL · Remote

Our Advisory, Implementation, and Managed Services simplify security, compliance and business ... Contract-to-hire; Full time The Consulting Engineer works with clients to provide engineering ...

ForgeFit

Remote Customer Service Specialist

Chicago, IL · On-site +1

$17.50 - $23.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

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How much do remote managed service provider jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote managed service provider in Chicago, IL is $27.96, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $25.24 per hour, depending on experience, location, and employer.

What is a remote managed service provider?

A Remote Managed Service Provider (MSP) is a company or team that remotely manages a business's IT infrastructure and end-user systems. MSPs handle tasks like network monitoring, cybersecurity, data backup, and technical support, all from an offsite location. This allows businesses to focus on their core operations while experienced professionals maintain and secure their technology. Remote MSPs typically offer their services on a subscription basis, providing proactive support and minimizing downtime.

How does a remote managed service provider typically collaborate with client IT teams to ensure seamless service delivery?

Remote Managed Service Providers (MSPs) work closely with client IT teams through regular communication, ticketing systems, and scheduled virtual meetings to align on goals, resolve issues, and implement new technologies. They often use remote monitoring and management tools to proactively detect and address problems, minimizing downtime for clients. Successful collaboration involves clear documentation, shared protocols, and frequent updates, ensuring both the MSP and client teams are informed and responsive. Building trust and maintaining transparency are key to fostering strong partnerships and achieving seamless service delivery.

What are the key skills and qualifications needed to thrive as a remote managed service provider, and why are they important?

To thrive as a Remote Managed Service Provider, you need strong IT troubleshooting skills, a solid understanding of network and system administration, and relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert (MCSE). Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and cybersecurity solutions is typically required. Excellent communication, problem-solving, and time management skills help professionals coordinate with clients and resolve issues efficiently. These abilities are critical for delivering reliable support, maintaining system uptime, and ensuring client satisfaction in a remote environment.

What is the difference between Remote Managed Service Provider vs Network Administrator?

AspectRemote Managed Service ProviderNetwork Administrator
CredentialsCertifications like CompTIA Network+, Microsoft Certified, vendor-specific certificationsCertifications such as Cisco CCNA, CompTIA Network+
Work EnvironmentRemote, often managed via remote tools, supporting multiple clientsTypically onsite or hybrid, managing internal network infrastructure
Employer & Industry UsageManaged service providers serving various industriesIn-house IT teams or organizations managing their own networks

The main difference is that a Remote Managed Service Provider offers outsourced IT support remotely across multiple clients, while a Network Administrator manages an organization's internal network infrastructure, often onsite. Both roles require similar certifications but differ in scope, environment, and employer type.

What are the most commonly searched types of Managed Service Provider jobs in Chicago, IL?

The most popular types of Managed Service Provider jobs in Chicago, IL are:

What are popular job titles related to Remote Managed Service Provider jobs in Chicago, IL?

For Remote Managed Service Provider jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Remote Managed Service Provider jobs in Chicago, IL look for?

The top searched job categories for Remote Managed Service Provider jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Remote Managed Service Provider jobs?

Cities near Chicago, IL with the most Remote Managed Service Provider job openings:

Remote Managed Service Provider jobs near you

Senior Claims Refund Analyst (Remote)

Allied

Chicago, IL • On-site, Remote

$50K - $55K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 7 days ago

Job description

POSITION SUMMARY
The Senior Refund Analyst is responsible for coordinating and processing all refunds received on claims.
ESSENTIAL FUNCTIONS
  • Log, track and process all refunds received
  • Responsible for sorting and copying paperwork for refunds when applicable
  • Works with other claim department personnel when necessary to determine appropriateness of refunds.
  • Provide monthly reports regarding processing errors that result in unsolicited refunds
  • Tracking overpayment projects.
  • Other duties as assigned

EDUCATION
  • High school diploma or equivalent required

EXPERIENCE AND SKILLS
  • Minimum of 5 years of claims processing experience, preferably on the QicLink claims processing system. Adjustment experience is required.
  • Applicant must be proficient at the use of Microsoft Word and Excel and have the ability to easily learn other data systems.

POSITION COMPETENCIES
  • Accountability
  • Analytical Thinking
  • Collaboration
  • Communication
  • Customer Focus
  • Functional Expertise
  • Initiative

PHYSICAL DEMANDS
  • This is a standard desk role that requires extended periods of sitting and computer work

WORK ENVIRONMENT
  • Remote

Here at Allied, we believe that great talent can thrive from anywhere. Our remote friendly culture offers flexibility and the comfort of working from home, while also ensuring you are set up for success. To support a smooth and efficient remote work experience, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 100Mbps download/25Mbps upload. Reliable internet service is essential for staying connected and productive.
The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
Compensation is not limited to base salary. Allied values our Total Rewards, and offers a competitive Benefit Package including, but not limited to, Medical, Dental, Vision, Life and Disability Insurance, Generous Paid Time Off, Tuition Reimbursement, EAP, and a Technology Stipend.
Allied reserves the right to amend, change, alter, and revise, pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to the position you understand that the specific pay range is contingent upon meeting the qualification and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role.

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