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Mac OS Engineer - REMOTE

Washington, DC · Remote

$65 - $75/hr

Position Summary We are seeking a skilled L3 macOS Engineer to support and optimize enterprise macOS environments within a large-scale IT infrastructure. This role will serve as an escalation point ...

Plume

Senior Wireless Firmware Engineer

Washington, DC · Remote

$135.30K - $179K/yr

Published ranges are provided in good faith at the time of posting. #LI-Remote, #RemoteJobs, #Wo ... COM. Using OpenSync, the most widely supported open-source, silicon-to-cloud framework for smart ...

CyberSheath

Helpdesk Technician II

Reston, VA · Remote

$83/hr

Ability to provide exceptional customer support in a fast-paced remote Managed Services Practice ... Desktop and Server Operating Systems (Windows, Mac, Linux) * Microsoft Office 365, Azure, Teams ...

CyberSheath

Helpdesk Technician I

Reston, VA · Remote

$20.75 - $28/hr

Ability to provide exceptional customer support in a fast-paced remote Managed Services Practice  ... Desktop and Server Operating Systems (Windows, Mac, Linux)  * Microsoft Office 365, Azure, Teams ...

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What are the key skills and qualifications needed to thrive as a Remote Mac Support specialist, and why are they important?

To thrive as a Remote Mac Support specialist, you need strong expertise in macOS troubleshooting, hardware diagnostics, and network connectivity, usually supported by relevant IT certifications like Apple Certified Support Professional (ACSP). Familiarity with remote assistance tools such as TeamViewer, Apple Remote Desktop, and ticketing systems like Zendesk is typically required. Excellent communication, patience, and problem-solving skills help build trust and effectively guide users through technical issues. These abilities ensure efficient resolution of user problems, high customer satisfaction, and smooth operation in a remote support environment.

What are common challenges faced when providing remote Mac support, and how can they be addressed?

A key challenge in remote Mac support is diagnosing issues without physical access to the device, which can make troubleshooting hardware problems or network connectivity more complex. Using reliable remote desktop tools and clear communication with users can help overcome these obstacles. Additionally, staying updated on the latest macOS updates and common compatibility issues is essential. Building rapport with clients and guiding them step-by-step ensures smoother support sessions and increases user satisfaction.

What is Remote Mac Support?

Remote Mac Support refers to technical assistance provided for Apple Mac computers via the internet, rather than in person. Technicians connect to a user's Mac remotely to diagnose and resolve issues, install software, perform updates, and offer guidance. This service is popular for its convenience, allowing users to get help without bringing their device to a physical location. It is commonly used by both individuals and businesses to maintain smooth operation of their Mac systems.
What are popular job titles related to Remote Mac Support jobs in Washington? For Remote Mac Support jobs in Washington, the most frequently searched job titles are:
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What cities in Washington are hiring for Remote Mac Support jobs? Cities in Washington with the most Remote Mac Support job openings:
Remote Mac Support jobs near you
Offensive Security Engineer, Technical Lead (In Office or Remote)

Offensive Security Engineer, Technical Lead (In Office or Remote)

Freddie Mac

Mclean, VA • On-site, Remote

$150K - $224K/yr

Other

Posted 16 days ago

Job description

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it's at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose.
Position Overview:
We're looking for an Offensive Security Engineer who excels at navigating ambiguity, uncovering weaknesses, and engineering solutions that elevate our security posture. You'll combine technical ingenuity with practical problem-solving, developing automation, tools, and methods that drive
meaningful risk reduction.
Our Impact:
Freddie Mac's Information Security team is responsible for continuously testing the overall strength of our organization's defenses (across all people, process, & technology) by simulating the objectives and actions of an attacker.
Your Impact:
In this role, you will contribute to a collaborative team as a subject matter expert focusing on advanced offensive security. You will design and implement AI-powered security tools, proactively address vulnerabilities, and champion secure engineering practices across the organization.
What to Expect (Job Responsibilities)
  • Applications should bring expert level knowledge in one or more domains, including web applications, AI-powered business systems, cloud environments, etc.
  • Execute sophisticated red team assessments across diverse attack surfaces.
  • Partner with internal stakeholders to define engagement scope, success criteria, and translate complex technical findings into actionable business risk narratives
  • Research, develop, and maintain cutting-edge offensive security tools and automation frameworks to enhance team capabilities and operational efficiency

Qualifications:
  • 8+ years of relevant experience
  • Proven ability to critically examine applications and identify, exploit, and remediate complex vulnerabilities
  • Proven ability to create automation workflows that scale to enterprise environments.
  • Demonstrated expertise in bypassing modern defensive controls and security measures to achieve assessment objectives
  • Demonstrate proficiency in chosen domain using public research, personal blog, active projects, bug bounty, and public disclosures.
  • Must be willing to work east coast hours

Current Freddie Mac employees please apply through the internal career site.
We consider all applicants for all positions without regard to gender, race, color, religion, national origin, age, marital status, veteran status, sexual orientation, gender identity/expression, physical and mental disability, pregnancy, ethnicity, genetic information or any other protected categories under applicable federal, state or local laws. We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
A safe and secure environment is critical to Freddie Mac's business. This includes employee commitment to our acceptable use policy, applying a vigilance-first approach to work, supporting regulatory mandates, and using best practices to protect Freddie Mac from potential threats and risk. Employees exercise this responsibility by executing against policies and procedures and adhering to privacy & security obligations as required via training programs.
CA Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Notice to External Search Firms: Freddie Mac partners with BountyJobs for contingency search business through outside firms. Resumes received outside the BountyJobs system will be considered unsolicited and Freddie Mac will not be obligated to pay a placement fee. If interested in learning more, please visit and register with our referral code: MAC.
Time-type:Full time
FLSA Status:Exempt
Freddie Mac offers a comprehensive total rewards package to include competitive compensation and market-leading benefit programs. Information on these benefit programs is available on our Careers site.
This position has an annualized market-based salary range of $150,000 - $224,000 and is eligible to participate in the annual incentive program. The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant.
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About Freddie Mac

Sourced by ZipRecruiter

Today, Freddie Mac makes home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. Join our smart, creative and dedicated team and you'll do important work for the housing finance system and make a difference in the lives of others.

Industry

Finance and insurance

Company size

5,001 - 10,000 Employees

Headquarters location

McLean, VA, US

Year founded

1970

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