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Remote Luxury Jobs in Springfield, MA (NOW HIRING)

American Income Life

Sales Associate

Hartford, CT · Remote

$14.25 - $19.50/hr

Requirements This is a full-time remote role for an Entry Level Growth Management position. The role will involve day-to-day tasks such as analyzing data, implementing growth hacking strategies ...

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Remote Luxury information

See Springfield, MA salary details

$23.8K

$77.3K

$157.5K

How much do remote luxury jobs pay per year?

As of Aug 30, 2026, the average yearly pay for remote luxury in Springfield, MA is $77,329.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,107.00 and $94,722.00 per year, depending on experience, location, and employer.

What is a remote luxury?

A Remote Luxury job typically refers to a position within the high-end hospitality, travel, or concierge industry that can be performed remotely. These roles often involve providing personalized services, planning luxury experiences, or managing premium client accounts from a remote location. Common positions include remote travel advisors, luxury customer service representatives, and virtual concierge professionals. Working in remote luxury requires strong attention to detail, excellent communication skills, and a deep understanding of luxury brands and services.

What is a remote luxury?

A Remote Luxury job refers to a position that allows individuals to work from anywhere while maintaining a high-end or upscale lifestyle. These roles often provide flexibility, competitive salaries, and exclusive benefits that align with a luxurious work environment. Common industries include travel, concierge services, high-end sales, and executive-level remote positions. The key aspect is combining remote work with premium perks, such as top-tier accommodations, travel opportunities, or elite clientele.

What are the key skills and qualifications needed to thrive as a remote luxury travel advisor, and why are they important?

To thrive as a Remote Luxury Travel Advisor, you need in-depth knowledge of luxury travel destinations, bespoke itinerary planning experience, and often a background in hospitality or travel services. Familiarity with global distribution systems (GDS), online booking tools, and certifications from organizations like Virtuoso or The Travel Institute are typically required. Exceptional communication, attention to detail, and strong relationship-building skills help advisors provide personalized experiences and exceed client expectations. These qualifications ensure clients receive seamless, memorable luxury travel arrangements and foster repeat business in a competitive market.

What are some common challenges faced by professionals working in remote luxury sales roles, and how can they be overcome?

Professionals in remote luxury sales often face challenges related to building client trust and delivering a personalized experience without face-to-face interaction. To overcome these, it's important to leverage high-quality digital tools such as video calls, virtual showrooms, and personalized online consultations. Additionally, maintaining clear communication, being responsive to client inquiries, and demonstrating deep product knowledge can help foster strong relationships. Collaborating closely with marketing and logistics teams ensures seamless service and timely delivery, which are crucial for high-end clientele.

What is the difference between Remote Luxury vs Remote Concierge?

AspectRemote LuxuryRemote Concierge
CredentialsHospitality or luxury service experience, certificationsCustomer service, hospitality, or concierge certifications
Work EnvironmentHigh-end clients, luxury brands, exclusive servicesGeneral clients, travel agencies, lifestyle management
Industry UsageLuxury hospitality, private servicesTravel, lifestyle, personal assistance
Search & Comparison IntentLuxury service roles, high-end client supportPersonal assistance, travel planning, client services

Remote Luxury and Remote Concierge both serve clients remotely but differ mainly in their target clientele and service scope. Remote Luxury focuses on high-end, exclusive experiences within luxury hospitality, while Remote Concierge offers broader personal assistance and travel services to a wider audience. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are popular job titles related to Remote Luxury jobs in Springfield, MA?

For Remote Luxury jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Remote Luxury jobs in Springfield, MA look for?

The top searched job categories for Remote Luxury jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Remote Luxury jobs?

Cities near Springfield, MA with the most Remote Luxury job openings:

Remote Luxury jobs near you

Group Sales Supervisor

Classic Vacations, LLC

Hartford, CT • Remote

Full-time

Posted 11 days ago

Job description

Job Description

Group Sales Supervisor

Position: Group Sales Supervisor 

Area: Groups

Reports to: Director, Groups

Location: Remote 

Target Start: ASAP


About Classic Vacations – The Classic® Difference

Classic Vacations is the #1 luxury vacation wholesaler for Travel Advisors, driven by a singular purpose: to delight our clients with exceptional vacation experiences. Our team’s commitment to excellence ensures that every journey we create is seamless, luxurious, and filled with unforgettable moments. We take pride in our role as trusted partners to travel professionals worldwide, providing world-class accommodations, unparalleled service, and exclusive privileges in premier destinations.


Role Overview

The Group Sales Supervisor plays a pivotal role in turning group travel opportunities into exceptional experiences and meaningful revenue for Classic Vacations. Responsible for supporting the front end of the group sales journey, this position oversees the progression of qualified group opportunities from initial inquiry through signed contract and deposit, ensuring each interaction reflects the responsiveness, expertise, and service excellence that define the Classic® difference.


This is more than a traditional group sales role. The Group Sales Supervisor combines consultative selling, relationship management, negotiation, operational discipline, and team leadership to create a seamless experience for Travel Advisors, agency partners, and their clients. From destination weddings and room blocks to other group travel opportunities, this role helps clients navigate important decisions while keeping each opportunity moving confidently toward conversion.


As a supervisor, this position also helps create clarity and accountability within the Groups team. By reinforcing sales standards, supporting colleagues, identifying process improvements, and collaborating closely with Group Management and Group Coordinators, the Group Sales Supervisor helps ensure the team operates cohesively, efficiently, and with a shared commitment to exceptional results.


Why This Role Matters

Group travel represents some of the most meaningful and memorable experiences our clients will ever plan. Weddings, celebrations, milestone trips, and shared adventures bring together multiple travelers, competing priorities, detailed negotiations, and significant expectations. The Group Sales Supervisor helps transform that complexity into confidence.


This role matters because the earliest stages of a group opportunity often determine whether we earn the business and establish the trust necessary for a successful long-term relationship. Through thoughtful qualification, strong follow-up, compelling presentations, skilled negotiation, and genuine partnership, the Group Sales Supervisor helps turn interest into commitment while ensuring advisors and clients feel supported throughout the sales process.


The role also strengthens the health and performance of the broader Groups organization. Clear communication, accurate documentation, disciplined handoffs, and shared accountability create an environment where Sales and Group Coordination can operate as one cohesive team. By ensuring that contracted business is accurate, complete, and positioned for successful fulfillment, this role creates a stronger experience for everyone who touches the booking.


When we make complex group travel feel effortless, our advisors gain confidence, our clients feel cared for, and Classic earns relationships that extend far beyond a single booking.


Key Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

 

In alignment with Classic’s commitment to building a cohesive and high-performing team, your responsibilities will include:


Group Sales & Conversion

  • Lead Qualification & Conversion: Engage, qualify, and advance group sales opportunities, including inquiries involving five or more rooms at a single hotel, with a focus on converting qualified leads into contracted business.
  • Consultative Selling: Understand each client's objectives, preferences, budget, and group requirements to recommend solutions that create value and support successful conversion.
  • Presentations & Proposals: Prepare compelling, accurate, and professional client presentations and proposals that showcase relevant travel options and clearly communicate the value of booking with Classic Vacations.
  • Weddings & Room Blocks: Assist Travel Advisors and clients with destination wedding packages, hotel room blocks, and other group travel needs, providing knowledgeable guidance throughout the sales process.


Negotiation & Contract Management

  • Proposal & Contract Negotiation: Partner with Group Management on proposal and contract negotiations, ensuring terms, expectations, and commitments are clearly communicated and appropriately documented.
  • Supplier Coordination: Support negotiations and communications involving hotels and other travel partners as appropriate to secure solutions that meet client needs and business objectives.
  • Sales Lifecycle Ownership: Maintain responsibility for client correspondence and follow-through from initial qualification through signed contract and receipt of the required deposit.
  • Seamless Handoff: Ensure each contracted group is accurately and thoroughly transitioned to the Group Coordinator once the contract is signed and the required deposit has been received.


Agency & Client Relationship Management

  • Agency Partnership: Build strong relationships with agency owners, Travel Advisors, and key account stakeholders to support mutual growth, trust, and long-term success.
  • Client Experience: Deliver responsive, knowledgeable, and high-touch service throughout the sales process with a strong commitment to client satisfaction.
  • Relationship Stewardship: Communicate proactively, manage expectations effectively, and ensure clients and advisors remain informed throughout the group sales journey.
  • Core Account Support: Provide dedicated sales and relationship support for assigned agency accounts and strategic business opportunities as directed.


Sales Operations & Data Accuracy

  • System Management: Accurately enter and maintain group booking information within designated group management systems, CRM platforms, and other applicable business tools.
  • Booking Accuracy: Strive for exceptional accuracy across group bookings, proposals, contracts, client correspondence, and related sales responsibilities.
  • Issue Identification: Recognize system discrepancies, booking inconsistencies, or process gaps and proactively recommend practical solutions.
  • Follow-Through: Maintain strong organization, time management, and follow-up practices to ensure deadlines, client commitments, and internal requirements are consistently met.


Supervisory Leadership & Team Collaboration

  • Team Support: Provide day-to-day guidance, support, and sales expertise to team members while reinforcing department standards and expectations.
  • Performance Accountability: Help foster an environment of ownership, follow-through, accuracy, and shared accountability for department goals.
  • Cross-Functional Partnership: Collaborate closely with the Director, Groups, Group Coordinators, Reservations, and other cross-functional partners to ensure smooth communication and execution throughout the group booking lifecycle.
  • Positive Team Culture: Demonstrate a strong work ethic, constructive attitude, and commitment to building productive relationships with colleagues, leadership, and cross-functional partners.



Process Improvement & Operational Excellence

  • Continuous Improvement: Identify opportunities to improve processes, streamline daily workloads, strengthen interdepartmental operations, and enhance internal and external communications.
  • Problem Solving: Approach challenges with curiosity and a solutions-oriented mindset, identifying root causes and recommending improvements that support efficiency and service.
  • Business Alignment: Prioritize work in support of departmental and company objectives while consistently meeting established deadlines.
  • Special Projects: Manage projects and additional initiatives as assigned by Group leadership in support of evolving business needs.


The above is intended to describe the general content of and requirements for the performance of this position. It should not be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this position at any time. 


Qualifications & Skills 

In line with Classic’s values of continuous improvement and organizational health, we seek a leader who exemplifies both technical expertise and a collaborative spirit.


Education:

  • Bachelor's degree in Business, Hospitality, Travel & Tourism, Sales, Marketing, or a related field preferred. Equivalent relevant professional experience will also be considered.

 

Experience:

  • Minimum of 3 years of related experience in sales, travel, group travel, hospitality, or a comparable customer-facing environment.
  • Demonstrated experience qualifying opportunities, managing a sales pipeline, and successfully moving prospective business through the sales cycle.
  • Experience supporting group travel, hotel room blocks, destination weddings, or other complex travel arrangements strongly preferred.
  • Experience negotiating with hotels, airlines, or other travel suppliers preferred.
  • Prior experience providing team leadership, coaching, training, or supervisory support preferred.


Technical & Industry Expertise:

  • Strong understanding of consultative sales, client relationship management, negotiation, and follow-up practices.
  • Proficiency with Microsoft Excel, Word, Outlook, internet-based tools, and business productivity applications.
  • Experience working with CRM, group management, reservation, or similar sales and booking systems preferred.
  • Ability to maintain accurate booking and client information across multiple systems and workflows.
  • Strong attention to detail with the ability to identify discrepancies and proactively recommend solutions.

 

Leadership & Professional Skills:

  • Strong negotiation and influencing skills, particularly when working with businesses, suppliers, agency partners, and clients.
  • Excellent written and verbal communication skills with the ability to communicate confidently and professionally with a variety of audiences.
  • Strong time management, organization, and follow-up skills with the ability to manage multiple group opportunities and priorities simultaneously.
  • Service-oriented mindset with a strong commitment to advisor and client satisfaction.
  • Collaborative leadership style with the ability to build positive relationships across teams and departments.
  • Strong work ethic, sound judgment, and a high level of personal accountability.
  • Solutions-oriented mindset with a commitment to continuous improvement and operational efficiency.
  • Ability to remain adaptable, composed, and responsive in

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