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Concierge Jobs in Springfield, MA (NOW HIRING)

Greathorse

Concierge

Hampden, MA · On-site

$18 - $20/hr

The Concierge is responsible for answering club phone calls, concierge emails and texts, securing dining and amenity reservations, assisting with administrative tasks, and most importantly, being the ...

Greathorse

Concierge

Hampden, MA · On-site

$18 - $20/hr

The Concierge is responsible for answering club phone calls, concierge emails and texts, securing dining and amenity reservations, assisting with administrative tasks, and most importantly, being the ...

Greathorse

Concierge

Hampden, MA · On-site

$15.75 - $20.25/hr

The Concierge is responsible for answering club phone calls, concierge emails and texts, securing dining and amenity reservations, assisting with administrative tasks, and most importantly, being the ...

winn

Concierge (777 Main Street)

Hartford, CT · On-site

$17.68 - $20/hr

WinnCompanies is searching for a customer service-focused Concierge to join our team at 777 Main Street , a 284-unit luxury high-rise residential community located in Hartford, CT . In this role, you ...

winn

Concierge (777 Main Street)

Hartford, CT · On-site

$17.68 - $20/hr

WinnCompanies is searching for a customer service-focused Concierge to join our team at 777 Main Street , a 284-unit luxury high-rise residential community located in Hartford, CT . In this role, you ...

winn

Concierge (777 Main Street)

Hartford, CT · On-site

$16.35 - $18/hr

WinnCompanies is searching for a customer service-focused Concierge to join our team at 777 Main Street, a 284-unit luxury high-rise residential community located in Hartford, CT . In this role, you ...

winn

Concierge (777 Main Street)

Hartford, CT · On-site

$16.35 - $18/hr

WinnCompanies is searching for a customer service-focused Concierge to join our team at 777 Main Street, a 284-unit luxury high-rise residential community located in Hartford, CT . In this role, you ...

WinnCompanies

Concierge (777 Main Street)

Hartford, CT · On-site

$17 - $20/hr

WinnCompanies is searching for a customer service-focused Concierge to join our team at 777 Main Street, a 284-unit luxury high-rise residential community located in Hartford, CT . In this role, you ...

WinnCompanies

Concierge (777 Main Street)

Hartford, CT · On-site

$17.68 - $20/hr

WinnCompanies is searching for a customer service-focused Concierge to join our team at 777 Main Street , a 284-unit luxury high-rise residential community located in Hartford, CT . In this role, you ...

Life Time

Membership Concierge II

Westfield, MA · On-site

$16.25 - $21/hr

Position Summary As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build ...

Life Time

Membership Concierge II - Part Time

Westfield, MA · On-site

$16.25 - $21/hr

Position Summary As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build ...

Elara Caring

Client Care Concierge Caregiver

Windsor, CT · On-site

$25/hr

Client Care Concierge Caregiver Make a Difference Where It Matters Most-At Home Hourly Pay Range up to: $25/hour Daily Pay Available | Urgently Hiring As a Client Care Concierge Caregiver, you will ...

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All JobsConcierge JobsConcierge Jobs in Springfield, MA

Concierge information

See Springfield, MA salary details

$11

$18

$25

How much do concierge jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for concierge in Springfield, MA is $18.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $19.18 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a concierge, and why are they important?

To thrive as a Concierge, you need excellent customer service skills, strong local knowledge, and organizational abilities, often supported by a high school diploma or equivalent. Familiarity with property management systems, reservation software, and communication tools is commonly required. Outstanding interpersonal skills, problem-solving, and discretion help a concierge deliver memorable guest experiences. These abilities are crucial for anticipating guest needs, efficiently managing requests, and enhancing overall satisfaction.

How does a concierge typically collaborate with other hotel departments to enhance guest experiences?

A concierge works closely with various hotel departments such as housekeeping, front desk, and food and beverage to ensure guests' needs are met seamlessly. For instance, if a guest requests a special room setup or amenities, the concierge coordinates with housekeeping and maintenance. They also communicate with local vendors and in-house teams to arrange transportation, dining reservations, or event tickets, ensuring a smooth and memorable stay. This collaborative approach helps create a personalized guest experience and fosters strong relationships across the hotel team.

What is the difference between Concierge vs Front Desk Agent?

AspectConciergeFront Desk Agent
Required CredentialsHigh school diploma, customer service experience, sometimes certifications in hospitalityHigh school diploma, customer service skills, on-the-job training
Work EnvironmentLuxury hotels, resorts, private clubsHotels, motels, hospitality reception areas
Employer & Industry UsageHospitality industry, luxury service providersHospitality industry, general lodging establishments
Common Search & ComparisonConcierge vs Front Desk Agent

While both roles serve guests in hospitality settings, concierges focus on personalized services like reservations and local recommendations, requiring more specialized customer service skills. Front desk agents handle check-ins, check-outs, and general inquiries. The concierge role often involves higher interaction with guests seeking tailored experiences, whereas front desk agents manage administrative tasks. Understanding these differences helps in choosing the right career path or job search focus within the hospitality industry.

How do I get hired as a concierge?

To get hired as a concierge, candidates typically need excellent customer service skills, a professional appearance, and knowledge of the local area or services. Relevant experience in hospitality or customer service, along with strong communication and problem-solving abilities, can improve chances. Some positions may require a high school diploma or equivalent, and familiarity with reservation systems or language skills can be advantageous.

How much do you get paid as a concierge?

Concierge salaries typically range from $25,000 to $50,000 annually, depending on experience, location, and the employer. Many concierges earn additional tips, which can significantly increase total compensation, especially in luxury or hotel settings.

What is the job of a concierge?

A concierge is responsible for assisting guests or clients by providing information, making reservations, and arranging services such as transportation, dining, or entertainment. They often work in hotels, luxury residences, or corporate settings and need strong communication and customer service skills.
More about Concierge jobs

What are the most commonly searched types of Concierge jobs in Springfield, MA?

The most popular types of Concierge jobs in Springfield, MA are:

What are popular job titles related to Concierge jobs in Springfield, MA?

For Concierge jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Concierge jobs in Springfield, MA look for?

The top searched job categories for Concierge jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Concierge jobs?

Cities near Springfield, MA with the most Concierge job openings:

Concierge jobs near you
Infographic showing various Concierge job openings in Springfield, MA as of August 2026, with employment types broken down into 4% As Needed, 46% Full Time, 36% Part Time, and 14% Contract. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $37,557 per year, or $18.1 per hour.

Concierge

Greathorse

Hampden, MA • On-site

$18 - $20/hr

Full-time, Part-time

Posted 12 days ago

Job description

GreatHorse HistoryWe love the game of golf, but since we don't love the attitude encountered at most clubs, we decided to build GreatHorse around the idea of like-minded members enjoying a lifestyle club without the stuffiness of traditional clubs. GreatHorse is a private club in Hampden, Massachusetts, where everyone will feel completely at home in our opulent mountain retreat. Our members enjoy world-class golf and unparalleled clubhouse amenities such as the outdoor pool, private spa, fitness center, golf simulators, tennis courts, and the restaurant and bar. It's different at GreatHorse.The Story Behind the NameAs one of the most sought-after breeders in the nation, the Antonacci family has been synonymous with racing greatness and integrity for over 50 years. Their involvement as owners and breeders in five Hambletonian Champions with some of the greatest racehorses the sport has ever laid eyes upon makes them well-known on harness racing's biggest stages. To reflect this proud history, they selected GreatHorse, English for "Gran Cavallo," the title of Leonardo Da Vinci's magnificent horse statue.Position Summary: The Concierge is responsible for answering club phone calls, concierge emails and texts, securing dining and amenity reservations, assisting with administrative tasks, and most importantly, being the first face members and guests see upon entering the club. The schedule for this position is Tuesday-Thursday until 9 pm, Friday- Saturday until 10 pm, and Sunday until 9 pm. This position is part-time with the opportunity of going full-time in the future.The Role:• Must be available to work weekends, evenings, and holidays.• Must be able to work well with a team and independently.• Must be a self-motivator who can prioritize tasks independently.• Ability to multitask in a high-paced environment.• Strong communication skills.• Professional written communication and proper phone etiquette.Other Job Responsibilities• Develop a strong knowledge of the club's amenities and membership.• Stay current with club services and offerings.• Provide office support to management.• Maintain a professional manner, emphasizing hospitality for both members & guests.• Meet and exceed members' expectations and provide solutions to requests.Qualifications• Previous work experience is required.• Experience in customer service preferred.• Proficient with Microsoft Office and Google programs.GH1GreatHorse, LLC EEO Statement: The Company is committed to and supports equal employment opportunity and affirmative action to all employees and applicants. Equal employment opportunity means equal treatment of employees and applicants without regard to the following legally-protected characteristics: race, color, religion, creed, sex (gender identity), pregnancy (including childbirth and related medical conditions), sexual orientation, marital status, national origin, ancestry, age, medical condition, genetic information (including characteristics and testing), veteran status, physical or mental disability status or any other legally-protected status.