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Senior Concierge Jobs in Springfield, MA (NOW HIRING)

Thekey

Client Success Manager

Glastonbury, CT · On-site

... concierge-based care. Ensuring the dignity, safety, and independence of its clients, TheKey is ... care, senior care, and healthcare, along with deep expertise in technology, operations ...

TheKey

General Manager

Glastonbury, CT · On-site

... concierge-based care. Ensuring the dignity, safety, and independence of its clients, TheKey is ... care, senior care, and healthcare, along with deep expertise in technology, operations ...

Thekey

General Manager

Glastonbury, CT · On-site

... concierge-based care. Ensuring the dignity, safety, and independence of its clients, TheKey is ... care, senior care, and healthcare, along with deep expertise in technology, operations ...

All JobsConcierge JobsSenior Concierge JobsSenior Concierge Jobs in Springfield, MA

Senior Concierge information

See Springfield, MA salary details

$25K

$80.2K

$163.4K

How much do senior concierge jobs pay per year?

As of Aug 30, 2026, the average yearly pay for senior concierge in Springfield, MA is $80,218.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $102,900.00 per year, depending on experience, location, and employer.

What is a senior concierge?

A Senior Concierge is responsible for providing exceptional customer service and personalized assistance to guests, residents, or clients. They manage front desk operations, coordinate reservations, arrange transportation, and handle special requests to enhance the overall experience. In addition to these duties, they often supervise other concierge staff, ensuring high service standards. Senior Concierges typically work in hotels, luxury residences, or corporate offices, requiring strong communication and problem-solving skills.

What are the typical daily responsibilities of a senior concierge?

A Senior Concierge is responsible for greeting guests, handling special requests, booking reservations for dining and entertainment, arranging transportation, and providing local recommendations. They also manage guest complaints, coordinate with various hotel departments to fulfill guest needs, and supervise junior concierge staff to ensure service excellence. The role often requires multitasking and anticipating guest preferences to create memorable experiences. Senior Concierges play a key role in upholding the property's reputation for exceptional guest service while maintaining efficient operations behind the scenes.

What are the key skills and qualifications needed to thrive in the senior concierge position, and why are they important?

To thrive as a Senior Concierge, you need excellent customer service skills, a deep understanding of hospitality operations, and prior experience in a luxury or high-end service environment. Familiarity with property management systems, reservation platforms, and concierge software like Opera or Concierge Organizer is valuable. Outstanding interpersonal communication, discretion, and strong problem-solving abilities distinguish top performers in this role. These skills are vital to deliver seamless, personalized guest experiences and efficiently manage guest requests in a fast-paced environment.

Do senior concierges make good money?

Senior concierges typically earn higher salaries than entry-level concierges, with average annual pay ranging from $40,000 to $70,000 depending on location and experience. They often receive tips and may have additional benefits such as health insurance and paid time off, reflecting their specialized customer service skills and industry experience.

How much do you get paid as a senior concierge?

A senior concierge typically earns between $35,000 and $60,000 annually, depending on location, experience, and the employer. They often have strong customer service skills and may work in luxury hotels, resorts, or high-end residential buildings.

What are the most commonly searched types of Concierge jobs in Springfield, MA?

The most popular types of Concierge jobs in Springfield, MA are:

What job categories do people searching Senior Concierge jobs in Springfield, MA look for?

The top searched job categories for Senior Concierge jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Senior Concierge jobs?

Cities near Springfield, MA with the most Senior Concierge job openings:

Senior Concierge jobs near you
Infographic showing various Senior Concierge job openings in Springfield, MA as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 75% Full Time, 14% Part Time, and 9% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $80,218 per year, or $38.6 per hour.

Part Time Concierge (4pm to 8pm)

West Hartford, CT

Aviva West Hartford
See more jobs at Aviva West Hartfordexternal

$17 - $18/hr

Part-time

Re-posted 19 days ago

Job description

Designed and purpose built for seniors, our communities incorporate resort-style amenities and social activities to provide seniors a carefree, maintenance-free lifestyle, while providing best in class care.  Our Brands deliver a variety of lifestyles: cottages, senior apartments, and independent-living, assisted living and memory care in different locations.  Most important, our residents love living with us, and you will love working with us.

At Aviva Senior Living, we are committed to providing a supportive and engaging environment. Our dedicated staff is passionate about ensuring that each resident feels at home, offering personalized care and assistance as needed. Our beautifully designed units and welcoming atmosphere create a space where residents can thrive and enjoy life to the fullest.

Join us at Aviva Senior Living and be part of a community that prioritizes the well-being and happiness of our residents, fostering a sense of comfort, connection, and joy every day.

We are currently searching for a Concierge for our front desk to be a pleasant, polished and helpful person that is the first point of contact. 

Shift Details:

Currently need someone for Tuesday to Friday from 4pm-8pm and occasional weekend shifts.  Please note, this may change throughout employment as needed with notice.

Primary Responsibilities:

  • Greet and assist residents and visitors in a polished, professional, discrete manner.  
  • Manage the front desk sign-in and out process for visitors and vendors.  Handle and direct incoming phone calls. 
  • Inform residents or staff of the arrival of guests, packages, and flowers.
  • Accommodate residents’ requests for assistance - referring to other staff as necessary.
  • Provide marketing information to visitors.
  • Assist Activities Department with program / event reservations; collect program / event fees; maintain accurate records.
  • Maintain and regularly update databases of resident general information and update/distribute resident phone lists.  Handle other clerical duties as assigned.  
  • Support other departments as needed to ensure high quality resident service. 
  • Demonstrate positive resident relations and facility’s quality care and service standards to residents, families, and guests.  Maintain a positive, cheerful attitude at all times.  
  • Perform other duties as assigned.  Attend in-service classes and staff meetings.
  • Regular and predictable attendance - daily. 

Minimum Job Qualifications

  • High school diploma or equivalent (GED)
  • Ability to read and write in English, Spanish helpful, not required
  • Ability to work with the elderly in a courteous and friendly manner.
  • Excellent interpersonal skills.
  • Ability to use Microsoft Office Suites
  • At least 1 year of related work experience

Aviva Senior Living has achieved designation as a Great Place to Work and is an Equal Opportunity Employer and a Drug-Free Workplace.  

The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, etc.