Manager, Stop Loss Claims (Remote) Amwins Accident & Health Underwriters, formerly known as Beacon ... Support loss mitigation and cost containment through industry knowledge and expertise.
Manager, Stop Loss Claims (Remote) Amwins Accident & Health Underwriters, formerly known as Beacon ... Support loss mitigation and cost containment through industry knowledge and expertise.
Manager, Stop Loss Claims (Remote) Amwins Accident & Health Underwriters, formerly known as Beacon ... Support loss mitigation and cost containment through industry knowledge and expertise.
Quick apply
Manager, Stop Loss Claims (Remote) Amwins Accident & Health Underwriters, formerly known as Beacon ... Support loss mitigation and cost containment through industry knowledge and expertise.
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Remote Loss Mitigation information
See Renton, WA salary details
$18.12 - $19.86
5% of jobs
$21.45 is the 25th percentile. Wages below this are outliers.
$19.86 - $21.61
22% of jobs
$21.61 - $23.35
16% of jobs
The median wage is $24.61 / hr.
$23.35 - $25.10
10% of jobs
$25.10 - $26.84
9% of jobs
$26.84 - $28.59
11% of jobs
$29.27 is the 75th percentile. Wages above this are outliers.
$28.59 - $30.33
8% of jobs
$30.33 - $32.08
5% of jobs
$32.08 - $33.82
6% of jobs
$33.82 - $35.57
5% of jobs
$35.57 - $37.31
3% of jobs
$18
$26
$37
How much do remote loss mitigation jobs pay per hour?
What is a remote loss mitigation?
A Remote Loss Mitigation job involves working from home to help borrowers manage and avoid loan defaults or foreclosures. Professionals in this role assess financial situations, review loan modification options, and negotiate repayment plans with customers. They communicate with borrowers via phone or email, analyze financial documents, and ensure compliance with lender and regulatory guidelines. Strong analytical, negotiation, and customer service skills are essential. This role is typically found in mortgage lending, banking, or financial services industries.
What are some common challenges faced in remote loss mitigation, and how can I prepare for them?
Remote Loss Mitigation professionals often encounter situations involving distressed borrowers, tight regulatory timelines, and the need to manage multiple cases simultaneously. Success in this role requires strong organizational skills and the ability to adapt communication styles to help borrowers feel comfortable discussing sensitive financial matters. Staying current on industry regulations and lender-specific policies will help you navigate complex cases more efficiently. Being proactive in problem-solving and maintaining a customer-focused mindset can greatly improve outcomes for both the borrower and the organization. Regular training, collaboration with team members, and leaning into available resources are excellent ways to prepare for these challenges.
What are the key skills and qualifications needed to thrive in remote loss mitigation?
To thrive as a Remote Loss Mitigation specialist, candidates typically need experience in mortgage servicing, risk assessment, and familiarity with foreclosure prevention strategies, often supported by a background in finance or real estate. Proficiency with loan servicing software, CRM systems, and knowledge of regulatory guidelines such as CFPB or HUD are highly valuable. Outstanding communication, problem-solving abilities, and empathy help build rapport with borrowers and coordinate effectively with internal teams. These skills and qualities are crucial for accurately assessing financial hardship, negotiating solutions, and helping both the lender and the borrower avoid financial losses.
Full-time
This job post has expired today. Applications are no longer accepted.
Amwins rating
7.8
Based on 38 frontline employees who took The Breakroom Quiz
189th of 304 rated insurance
Job description
Manager, Stop Loss Claims
(Remote)
Amwins Accident & Health Underwriters, formerly known as Beacon Risk Strategies, is conducting a search looking for an experienced Manager, Stop loss Claims.
Amwins Accident & Health (Amwins A&H) has primary locations in Seattle, WA and Atlanta, GA, and is a managing underwriter for several key carrier partners. We provide a unique approach to even the most challenging risk. Expertise includes Medical Stop Loss, Hospital Indemnity Plans, and other niche A&H products.
As a specialty underwriter, distributor, and program manager, Amwins A&H focuses on medical stop-loss and other accident and health products. Brokers, TPAs and reinsurers rely on the higher standard set by Amwins A&H in everything we do ─ from our thoughtful approach to underwriting to our tenacious focus on delivering superior cost containment, claims administration and customer service. Our employees pride themselves on prompt, personalized service and our customers have direct access to the claims and underwriting teams. Please visit www.amwins.com/opco/amwins-accident-health-underwriters
Amwins A&H is an Amwins Group Inc. company (www.amwins.com). Amwins is the largest wholesale brokerage and group insurance administrator in the US; we are privately held with annual placed premiums over $45b, over 165+ locations around the world, 60 operating companies and employs over 8.1k people.
Amwins has expertise across a diversified mix of property, casualty, and group benefits products, and offers value-added services to support some of these products, including product development, underwriting, premium and claims administration and actuarial services.
Position Overview
The Manager, Stop Loss Claims, will play a critical role in supporting the A&H claims organization by performing claims adjudication functions, managing complex, high-dollar and high-ambiguity stop loss claims, employing cost containment solutions, serving as a senior escalation point, and applying expert judgment to drive consistent, high-quality outcomes.
This role will be responsible for some personal claims production including, but not limited to, high dollar and complex stop loss claim reimbursement requests and will assist with overall claims department operations. It is designed to complement current claims leadership by adding depth of expertise, decision-making capacity, and mentorship through influence and credibility.
The successful candidate will bring deep stop loss claims experience, strong financial and contractual acumen, and the ability to operate effectively in gray areas where precedent, documentation, and interpretation require seasoned judgment.
Responsibilities
Stop Loss Claims Oversight
- Serve as a senior escalation point for complex, high-dollar, or high-risk stop loss claims.
- Review and evaluate claims requiring eligibility or medical necessity review, advanced contractual interpretation, medical judgment, or financial analysis.
- Apply expert judgment to claim decisions that materially impact financial outcomes.
- Identify trends, risks, and opportunities related to claim determinations and outcomes.
- Support loss mitigation and cost containment through industry knowledge and expertise.
- Participate in daily claim processing, escalated claim reviews and decision making.
- Perform monthly and year-end aggregate claim reporting audits and review prior to referral to senior management.
- Partner with internal teams to ensure consistent application of stop loss provisions and claims philosophy.
Collaboration & Influence
- Work closely with existing management, claims leadership, underwriting, and operations teams.
- Provide insight and recommendations on claims-related matters that influence pricing, program structure, and risk assessment.
- Function as a trusted internal resource for complex claims discussions and decision-making.
- Assist underwriting department in setting reserves for ongoing claimants.
Mentorship & Knowledge Sharing
- Mentor and coach claims professionals through guidance, case review, and knowledge sharing.
- Contribute to the development of training content or informal learning sessions as appropriate.
- Elevate claims capability across the organization by sharing best practices and technical expertise.
Vendor & Partner Interaction
- Engage with TPAs, carriers, and external partners on complex claims matters as needed.
- Help manage, interpret and escalate reporting from TPA partners as needed.
- Support alignment between internal claims philosophy and external partner execution.
- Stay abreast of industry changes as related to emerging medical and pharmacy trends as well as cost containment solutions.
Qualifications
- Bachelor’s degree or equivalent experience required.
- 10+ years of hands-on medical stop loss claims experience, including responsibility for complex, high-dollar, and high-ambiguity claims and understanding of self-funded claim funding processes.
- Expert level understanding of physician and hospital billing practices, medical terminology, case management and utilization review reporting and industry claim processing best practices.
- Demonstrated expertise interpreting stop loss contracts, plan documents, and policy language, including exclusions, limitations, aggregating specifics, lasers, and reimbursement thresholds.
- Strong understanding of medical claims adjudication, including eligibility, coordination of benefits, medical necessity considerations, and primary drivers of large claims.
- Proven ability to apply sound, defensible judgment in non-standard claims scenarios where documentation is incomplete, facts are disputed, or precedent is unclear.
- Experience evaluating the financial impact of claims decisions, balancing contractual compliance, reimbursement outcomes, and long-term program integrity.
- History of working with multiple TPA claim administrators and demonstrated ability to understand different claim reporting templates and to identify gaps in reports across partners.
- Track record of serving as an escalation resource for complex claims issues, providing clear, well-reasoned recommendations to internal stakeholders.
- Ability to collaborate effectively across functional departments including claims, underwriting, finance, legal, and operations without formal authority.
- Experience mentoring or guiding other claims professionals through case review, technical coaching, or knowledge sharing.
- Strong written and verbal communication skills, with the ability to clearly explain complex claims determinations to varied audiences.
- Experience with Connexure, ESL Office software.
Core Competencies
- Stop Loss Claims Judgment
Applies consistent, defensible judgment in complex and high dollar stop loss claims through accurate interpretation of contract language, plan provisions, and medical documentation. - Technical Contract Interpretation
Demonstrates deep expertise in stop loss contracts and plan documents, including exclusions, limitations, aggregating specifics, lasers, and reimbursement thresholds. - Financial Impact Evaluation
Assesses the financial implications of claims decisions, balancing contractual compliance, reimbursement outcomes, and long-term program integrity. - Escalation & Decision Ownership
Serves as a senior escalation point for ambiguous or disputed claims, providing clear recommendations and owning decisions through resolution. - Comfort with Ambiguity
Operates effectively in non-standard claims scenarios where facts, documentation, or precedent are incomplete or conflicting. - Influence Through Expertise
Elevates claims quality and consistency through technical credibility, mentorship, and collaboration rather than positional authority.
Pursuant to Washington regulation, the compensation range for this position is as stated and includes eligibility for performance-based bonuses.
Washington Pay Range$140,000—$155,000 USDAbout Amwins
Sourced by ZipRecruiter
Industry
Insurance services
Company size
5,001 - 10,000 Employees
Headquarters location
Charlotte, NC, US
Year founded
1998