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Entry Level Remote Customer Support Representative Jobs in Renton, WA

ECP

Customer Support Representative (Remote)

Seattle, WA · Remote

$19.25 - $24.75/hr

As a Customer Support Representative, you'll be the first point of contact for our customers ... A remote work environment that is compliant with cybersecurity and other company workplace policies

Globe Life Insurance

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Entry Level Customer Sales Representative - Remote

Tacoma, WA · Remote

$60K - $80K/yr

Entry Level Customer Sales Representative - Remote Work From Home | Flexible Hours | Weekly Pay ... Ongoing mentorship and team support * Clear advancement opportunities based on performance

Globe Life Insurance

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Entry Level Customer Sales Representative - Remote

Tacoma, WA · Remote

$60K - $80K/yr

Entry Level Customer Sales Representative - Remote Work From Home | Flexible Hours | Weekly Pay ... Ongoing mentorship and team support * Clear advancement opportunities based on performance

Globe Life Insurance

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Entry Level Customer Sales Representative - Remote

Tacoma, WA · Remote

$60K - $80K/yr

Entry Level Customer Sales Representative - Remote Work From Home | Flexible Hours | Weekly Pay ... Ongoing mentorship and team support * Clear advancement opportunities based on performance

Globe Life Insurance

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Entry Level Customer Sales Representative - Remote

Seattle, WA · Remote

$60K - $80K/yr

Entry Level Customer Sales Representative - Remote Work From Home | Flexible Hours | Weekly Pay ... Ongoing mentorship and team support * Clear advancement opportunities based on performance

Globe Life Insurance

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Entry Level Customer Sales Representative - Remote

Seattle, WA · Remote

$60K - $80K/yr

Entry Level Customer Sales Representative - Remote Work From Home | Flexible Hours | Weekly Pay ... Ongoing mentorship and team support * Clear advancement opportunities based on performance

Globe Life Insurance

Be Seen First

Entry Level Customer Sales Representative - Remote

Seattle, WA · Remote

$60K - $80K/yr

Entry Level Customer Sales Representative - Remote Work From Home | Flexible Hours | Weekly Pay ... Ongoing mentorship and team support * Clear advancement opportunities based on performance

AO Globe Life

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Entry Level Sales Representative - Remote

Seattle, WA · Remote

$60K - $80K/yr

Paid training and onboarding support * Warm leads provided -- no cold calling * Weekly commission ... Previous customer service or sales experience is helpful, but not required Basic Requirements

PE&P Group Inc

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*Immediate* Sales Support Representative (Remote)

Seattle, WA · Remote

$500/mo

SALES SUPPORT/BUSINESS DEVELOPMENT REPRESENTATIVE **Clients Direct (sister company of PE&P Group ... High attention to detail and care for customer service *Keep track of engagements in Salesforce ...

PE&P Group Inc

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*Immediate* Sales Support Representative (Remote)

Seattle, WA · Remote

$500/mo

SALES SUPPORT/BUSINESS DEVELOPMENT REPRESENTATIVE **Clients Direct (sister company of PE&P Group ... High attention to detail and care for customer service *Keep track of engagements in Salesforce ...

Globe Life

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Entry Level Sales Representative (Remote)

Tacoma, WA · Remote

$60K - $80K/yr

Entry Level Sales Representative (Remote) Remote | Flexible Schedule | Training Provided | No ... Ongoing support and mentorship * A performance-driven environment with unlimited earning potential ...

New

Globe Life

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Entry Level Sales Representative (Remote)

Seattle, WA · Remote

$60K - $80K/yr

Entry Level Sales Representative (Remote) Remote | Flexible Schedule | Training Provided | No ... Ongoing support and mentorship * A performance-driven environment with unlimited earning potential ...

New

ForgeFit

Remote Customer Service Specialist

Kent, WA · On-site +1

$19.25 - $25.50/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

Seattle, WA · On-site +1

$19.25 - $25.50/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

InsuraTec

Sales Representative (Remote)

Silverdale, WA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

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Entry Level Remote Customer Support Representative information

See Renton, WA salary details

$11

$21

$30

How much do entry level remote customer support representative jobs pay per hour?

As of May 30, 2026, the average hourly pay for entry level remote customer support representative in Renton, WA is $21.14, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.51 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Remote Customer Support Representative, and why are they important?

To thrive as an Entry Level Remote Customer Support Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and basic computer proficiency are commonly required. Patience, active listening, and adaptability are standout soft skills for effectively addressing customer concerns and working independently. These skills ensure efficient issue resolution, positive customer experiences, and successful performance in a remote support environment.

What are some common challenges faced by Entry Level Remote Customer Support Representatives, and how can they be managed?

Entry Level Remote Customer Support Representatives often encounter challenges such as managing high volumes of customer inquiries, maintaining clear communication without face-to-face interaction, and adapting to new technologies or platforms. To manage these effectively, it's helpful to develop strong organizational skills, actively seek guidance from team leads or mentors, and stay engaged with training resources offered by the company. Regular virtual check-ins and participation in team chats can also foster a sense of connection and provide valuable support.

What are Entry Level Remote Customer Support Representatives?

Entry Level Remote Customer Support Representatives are professionals who assist customers with inquiries, issues, and support requests through channels like phone, email, or chat, all while working from a remote location. They typically handle basic troubleshooting, provide product or service information, and resolve common problems. This role is ideal for individuals starting their careers, as it requires strong communication skills and problem-solving abilities but usually does not demand prior experience. Training is often provided by employers to help new hires become familiar with company systems and customer service protocols.

What is the difference between Entry Level Remote Customer Support Representative vs Customer Service Associate?

AspectEntry Level Remote Customer Support RepresentativeCustomer Service Associate
Work EnvironmentRemote, home-basedIn-office or remote depending on employer
Required SkillsCommunication, problem-solving, basic tech knowledgeCommunication, interpersonal skills, customer interaction
Common CertificationsNone typically required, but customer service or tech certifications helpfulNone typically required
Industry UsageCommon in tech, retail, telecom sectorsWidespread across retail, hospitality, healthcare

Both roles focus on assisting customers, but the Entry Level Remote Customer Support Representative is specifically designed for remote work with a focus on technical support and troubleshooting, while the Customer Service Associate may work in various settings, including in-person or remote, with broader customer interaction responsibilities.

What are the most commonly searched types of Remote Customer Support Representative jobs in Renton, WA? The most popular types of Remote Customer Support Representative jobs in Renton, WA are:
What are popular job titles related to Entry Level Remote Customer Support Representative jobs in Renton, WA? For Entry Level Remote Customer Support Representative jobs in Renton, WA, the most frequently searched job titles are:
What job categories do people searching Entry Level Remote Customer Support Representative jobs in Renton, WA look for? The top searched job categories for Entry Level Remote Customer Support Representative jobs in Renton, WA are:
What cities near Renton, WA are hiring for Entry Level Remote Customer Support Representative jobs? Cities near Renton, WA with the most Entry Level Remote Customer Support Representative job openings:
Entry Level Remote Customer Support Representative jobs near you

Customer Support Representative (Remote)

ECP

Seattle, WA • Remote

$19.25 - $24.75/hr

Full-time

Posted 17 days ago

Job description

ECP is a market-leading SaaS solution that enables senior living communities to better care for their residents. ECP is used in over 8,000 communities around the world. We're looking to further expand by increasing the number of customers that use our software and increasing the scope of how we serve our customers by developing and releasing new products.

About the Role:

As a Customer Support Representative, you'll be the first point of contact for our customers, helping resolve questions, troubleshoot issues, and ensure a positive experience with ECP's platform. You'll provide support via phone, email, and our ticketing system, often working remotely with customers to diagnose and resolve problems. 

This role is ideal for someone who enjoys solving problems, working directly with customers, and becoming a trusted product expert.

What You'll Do: 

    • Serve as the frontline support contact for ECP customers, handling inquiries through phone, email, and ticketing systems 
    • Troubleshoot technical and product-related issues by: 
      • Clarifying customer needs 
      • Identifying root causes 
      • Recommending and explaining effective solutions 
      • Implementing fixes or coordinating adjustments 
      • Following up to confirm resolution 
    • Maintain accurate customer records by updating account information in HubSpot 
    • Document cases clearly and consistently in ECP's ticketing system following best practices 
    • Meet service level agreements (SLAs), KPIs, and performance metrics 
    • Manage customer escalations professionally by leveraging product knowledge and internal resources 
    • Participate in a rotating on-call schedule to support customers outside standard business hours 
    • Become a product expert and collaborate with teammates by sharing insights and contributing enhancement ideas to Product Management 
    • Support company initiatives such as new product launches, documentation updates, and adoption of new technologies 
    • Contribute to team goals by completing tasks accurately and on time 

Requirements

    • Customer Service Experience
    • Software experience, experience with eMARs, EHRs or other healthcare-related technologies is preferred
    • Strong problem-solving capabilities
    • Excellent verbal and written communication skills
    • Comfort learning new systems and technologies quickly 
    • Bachelor or Associate's degree preferred
    • A remote work environment that is compliant with cybersecurity and other company workplace policies
    • Work Hours / Schedule:
      • The regular work hours will be 10:30 am CT (8:30 am PT, 9:30 am MT, 11:30 am ET) to 7:00 pm CT (5:00 pm PT, 6:00 pm MT, 8:00 pm ET), Monday through Friday.
      • Support team members are required to participate in the on-call/after-hours rotational schedule

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