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Remote Aerospace Customer Service Jobs in Renton, WA

ForgeFit

Remote Customer Service Specialist

Seattle, WA · On-site +1

$19.25 - $25.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Kent, WA · On-site +1

$19.25 - $25.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

HMG Careers

Remote Customer Service and Sales

Tacoma, WA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Aerospace Customer Service information

See Renton, WA salary details

$11

$21

$30

How much do remote aerospace customer service jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for remote aerospace customer service in Renton, WA is $21.14, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.51 per hour, depending on experience, location, and employer.

What is the difference between Remote Aerospace Customer Service vs Remote Aerospace Technical Support?

AspectRemote Aerospace Customer ServiceRemote Aerospace Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge in aerospace systems
Work EnvironmentCustomer service centers, call centers, or onlineTechnical help desks, online support, or remote troubleshooting
Employer & Industry UsageAirlines, aerospace manufacturers, service providersManufacturers, maintenance providers, aerospace tech firms
Common Search & Comparison IntentCustomer support roles, service positionsTechnical support, troubleshooting roles

Remote Aerospace Customer Service focuses on assisting clients with inquiries, bookings, and general support, while Remote Aerospace Technical Support involves diagnosing and resolving technical issues related to aerospace systems. Both roles require communication skills, but technical support demands more specialized knowledge of aerospace technology.

What are some common challenges faced by remote aerospace customer service representatives, and how can they be effectively addressed?

Remote aerospace customer service representatives often encounter challenges such as managing complex technical inquiries, coordinating across different time zones, and ensuring clear communication without face-to-face interaction. To address these, it's important to develop strong problem-solving skills, become proficient in using virtual collaboration tools, and establish regular check-ins with both customers and internal teams. Building a solid understanding of aerospace products and maintaining open lines of communication with engineering and technical staff can also help resolve issues efficiently and provide high-quality support.

What is a Remote Aerospace Customer Service representative?

A Remote Aerospace Customer Service representative assists customers of aerospace companies, such as airlines or manufacturers, by providing support and resolving issues via phone, email, or online chat from a remote location. Their duties typically include answering questions about products or services, troubleshooting technical concerns, processing orders, and ensuring customer satisfaction. They must be knowledgeable about aerospace industry standards and the company's offerings, as well as possess strong communication and problem-solving skills. Working remotely allows them to perform these tasks without being physically present at a company's office or call center.

What are the key skills and qualifications needed to thrive as a Remote Aerospace Customer Service representative, and why are they important?

To thrive as a Remote Aerospace Customer Service representative, you need strong communication skills, problem-solving abilities, and a background in customer service, ideally supported by knowledge of the aerospace industry. Familiarity with CRM software, ticketing systems, and industry-specific platforms like SAP or Salesforce is often required. Exceptional listening skills, patience, and attention to detail help build trust and effectively resolve customer issues. These skills are crucial for delivering high-quality support and ensuring customer satisfaction in a technical and regulated industry.
What job categories do people searching Remote Aerospace Customer Service jobs in Renton, WA look for? The top searched job categories for Remote Aerospace Customer Service jobs in Renton, WA are:
What cities near Renton, WA are hiring for Remote Aerospace Customer Service jobs? Cities near Renton, WA with the most Remote Aerospace Customer Service job openings:
Remote Aerospace Customer Service jobs near you
Infographic showing various Remote Aerospace Customer Service job openings in Renton, WA as of June 2026, with employment types broken down into 94% Full Time, and 6% Contract. Highlights an 100% Remote job distribution, with an average salary of $43,978 per year, or $21.1 per hour.

Customer Business Development Director/Manager (Remote)

GKN Aerospace

Sumner, WA • On-site, Remote

Full-time

Posted 12 days ago

GKN Aerospace rating

8.2

Company rating: 8.2 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

31st of 60 rated aerospace companies

Job description

Fantastic challenges. Amazing opportunities.
GKN Aerospace is reimagining air travel: going further, faster and greener! Fuelled by great people whose expertise and creativity sets the standards in our industry, we're inspired by the opportunities to innovate and break boundaries. We're proud to play a part in protecting the world's democracies. And we're committed to putting sustainability at the centre of everything we do, opening up and protecting our planet. With over 16,000 employees across 33 manufacturing sites in 12 countries we serve over 90% of the world's aircraft and engine manufacturers and achieved sales of £3.35 bn.in 2023. There are no limits to where you can take your career.
Job Summary
Provide leadership and direction to deliver a successful business development strategy to include developing and retaining long-term relationships with a major customer by serving as the top-level business development, sales and strategy owner for a customer. This role has significant revenue responsibility for capturing new business and capitalizing on existing and follow on business.
This is a remote role with heavy travel.
Job Responsibilities
  • Responsible for the long-term customer strategy for Boeing Commercial Aircraft and Business Jet customers.
  • Lead and define the strategy for the customer(s) business to achieve above market growth. Accountable for defining and implementing growth and sales strategy with customer(s), including pre-sales and insight selling.
  • Provides proactive internal and customer-focused capture strategies in the pursuit of new opportunities. Encompasses pricing, competition, SWOT analysis and taking responsibility over an extended capture phase to position the business to win.
  • Accountable for Lifecycle Gate pre 0-3, from identifying to winning the opportunity. Leads the proposal team to develop the winning proposition. Provides the customer with liaison support within and across the business on new opportunities. Stays in close contact with the customer to ensure capture of opportunities.
  • Build and maintain effective customer and industry network. Maintain and develop customer program, supply chain / purchasing, engineering, technology and strategy contacts.
  • Tracks and understands customer organizational changes and how those changes affect business and partnership agreements. Seeks to understand the customer's decision making process and key decision makers.
  • Collaborates with VP Programs and VP Business Line Strategy to gather and analyse intelligence regarding customers', markets, products, services as well as relevant future trends and drivers.
  • Identifies business development opportunities by studying competitor products, technical problems, market intelligence, and identifying trends. Pursues teaming and partnering alliances with other companies. Maintains a working knowledge of key variables affecting the marketplace and key aerospace customers.

Job Qualifications
Required Qualifications:
  • Bachelor degree in Engineering, business or related field
  • Broad knowledge and experience of the commercial aerospace industry and market
  • Product knowledge within the aerospace industry
  • Broad network across the commercial aerospace industry

Preferred Qualifications:
  • GKN Aerospace Experience
  • Existing relationships and network with Boeing Commercial Aircraft as customer
  • Ability to operate and influence at appropriate levels both internally and externally
  • Good interpersonal and communication skills
  • Ability to anticipate future trends based on market intelligence

We'll offer you fantastic challenges and amazing opportunities. This is your chance to be part of an organisation that has proven itself to be at the cutting edge of our industry; and is committed to pushing the boundaries even further. And with some of the best training on offer in the industry, who knows how far you can go?
A Great Place to work needs a Great Way of Working
Everyone is welcome to apply to GKN. We believe that we can only achieve our ambitions through a coming together of diverse minds who enjoy collaborating in an inspirational environment. Through our commitment to diversity, inclusion and belonging and by living our five powerful principles we've created a culture where everyone feels welcome to contribute. It's a culture that won us 'The Best Workplace Culture Award'. By embracing and celebrating what makes us unique we encourage everyone to bring their full self to work.
We're also committed to providing an accessible recruitment process, so if you require reasonable adjustments at any stage during our recruitment process please get in touch and let us know.
We are the place where human dreams, plus human endeavour, shape the future of aerospace innovation and technology.

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