Remote Lockbox Processor Jobs in Chicago, IL (NOW HIRING)

Job Title: Cash Application Specialist

Industry: Healthcare Revenue Cycle

Location: Chicago, IL

Assignment Type: Contract (with potential for hire)

Pay: $20–$25/hour

Work Schedule: Monday–Friday, 8:00 AM – 4:30 PM (CST)

Benefits: This position is eligible for medical, dental, vision, and 401(k).

About The Company:

This opportunity is with a growing healthcare organization focused on delivering high-quality patient services while maintaining strong, accurate financial operations. The team is expanding to support increased volumes and ongoing growth.

Job Description:

The Cash Application Specialist is responsible for processing and reconciling incoming payments across patient accounts. This role ensures financial accuracy by reviewing remittances, posting payments, and resolving discrepancies. Success in this position requires strong attention to detail, efficiency, and the ability to work independently in a high-volume environment.

Key Responsibilities:

• Accurately post daily payments received via electronic remittance, lockbox, and manual deposits
• Reconcile EFTs, credit card transactions, and bank reports within the billing system
• Review EOBs to verify payments and identify inconsistencies or errors
• Apply appropriate contractual adjustments based on payer guidelines and reimbursement rules
• Research and fix posting discrepancies or missing adjustments
• Allocate or redirect payments when they apply to other accounts or entities
• Prepare financial documentation and journal entries to support accounting processes
• Investigate returned payments, including insufficient funds, and take corrective action
• Validate correct balance distribution between patients and insurance payers
• Provide detailed account updates to support follow-up efforts on outstanding balances
• Assist with monthly reconciliation and reporting requirements
• Complete additional duties as assigned to support cash operations

Qualifications:

• Minimum of 3 years of EPIC payment posting experience (Hospital Billing and Professional Billing required)
• Strong ability to interpret and work from Explanation of Benefits (EOBs)
• Experience in healthcare payment posting, reconciliation, and AR processes
• Knowledge of HARs (Hospital Accounts) and POBs (Professional Billing Accounts) required
• Ability to work independently with minimal oversight
• High level of accuracy, organization, and productivity
• Comfortable handling high-volume financial transactions
• High school diploma required (must pass background check and drug screening)

Additional Details:

• Initial training period (minimum 30 days) will be fully onsite; remote flexibility may be considered based on performance
• Candidates may be required to return onsite if productivity standards are not maintained
• Equipment will be provided
• Two-step virtual interview process
• Start date ASAP (pending background check clearance)
• Parking is public and not reimbursed

Perks:

• Potential for full-time conversion based on performance
• Opportunity to gain deeper experience within EPIC systems
• Fast-paced, team-oriented environment
• Supportive leadership with a focus on performance and growth
• Chance to contribute to a high-impact, high-volume function within revenue cycle operations

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.