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Remote Live Transfer Agent Jobs in Minnesota (NOW HIRING)

Mayo Clinic

Solution Architect-Rev Cycle-Remote

Rochester, MN · On-site +1

$61.50 - $81/hr

Individual may live anywhere in the US. **This vacancy is not eligible for sponsorship / we will ... transfer visas for this position. About Us Why Mayo Clinic Mayo Clinic is top-ranked in more ...

UnitedHealth Group

Data Engineer - Remote

Minnetonka, MN · On-site +1

$116K - $140K/yr

Set up real-time data ingestion using tools like Spark Structured Streaming and batch ETL jobs for ... For example, use Databricks Delta Live Tables or Lakehouse pipelines to declaratively define data ...

New

UnitedHealth Group

Data Engineer - Remote

Minnetonka, MN · On-site +1

$116K - $140K/yr

Set up real-time data ingestion using tools like Spark Structured Streaming and batch ETL jobs for ... For example, use Databricks Delta Live Tables or Lakehouse pipelines to declaratively define data ...

New

Lancesoft

Data Engineer

Minneapolis, MN · On-site +1

$75.75 - $83.33/hr

Remote Data Analyst -Finance Data Platform Purpose: Support data validation, data reconciliation ... Senior experience with ETL and data pipeline tools such as Dataproc, Airflow, Dataform, dbt, or ...

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All JobsLive Transfer Agent JobsRemote Live Transfer Agent JobsRemote Live Transfer Agent Jobs in Minnesota

Remote Live Transfer Agent information

What is a remote live transfer agent?

Remote Live Transfer Agents are professionals who work from home or another remote location, responsible for connecting qualified leads or callers to the appropriate sales representatives or departments. They typically handle initial screening, verify caller information, and ensure that only interested and eligible prospects are transferred. This role is common in industries like insurance, real estate, and telemarketing, where live transfers can improve sales efficiency. Good communication skills and the ability to quickly assess customer needs are essential for success in this position.

What are the key skills and qualifications needed to thrive as a remote live transfer agent?

To thrive as a Remote Live Transfer Agent, you need strong communication skills, experience in customer service or telemarketing, and often a high school diploma or equivalent. Familiarity with CRM software, auto-dialer systems, and call center platforms is typically required. Exceptional listening, problem-solving, and resilience under pressure help agents stand out in managing high call volumes and diverse customer interactions. These skills and qualities are crucial for efficiently qualifying leads, ensuring positive customer experiences, and achieving transfer targets in a remote environment.

What are some common challenges faced by remote live transfer agents, and how can they be effectively managed?

Remote Live Transfer Agents often encounter challenges such as maintaining high call quality, quickly identifying qualified leads, and managing time efficiently in a home-based environment. To overcome these challenges, it's important to have a reliable internet connection, use effective scripts to guide conversations, and stay organized with call tracking tools. Regular communication with your team and ongoing training can also help improve performance and ensure you’re meeting transfer targets.

What is the difference between Remote Live Transfer Agent vs Remote Customer Service Representative?

AspectRemote Live Transfer AgentRemote Customer Service Representative
CredentialsBasic customer service skills, sometimes sales or transfer trainingCustomer service skills, possibly some certifications in communication
Work EnvironmentHome-based, call center or sales environmentHome-based, call center or support environment
Industry UsageTelecommunications, sales, lead generationRetail, tech support, general customer support
Search & Comparison IntentFocus on transfer skills, sales, or lead generationFocus on support, troubleshooting, or general inquiries

Remote Live Transfer Agents primarily handle transferring calls and generating leads, often in sales or telecommunication industries. Remote Customer Service Representatives focus on assisting customers with inquiries, troubleshooting, or support. While both roles require strong communication skills and work from home, their core functions and industry applications differ.

What are the most commonly searched types of Live Transfer Agent jobs in Minnesota? The most popular types of Live Transfer Agent jobs in Minnesota are:
What are popular job titles related to Remote Live Transfer Agent jobs in Minnesota? For Remote Live Transfer Agent jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Remote Live Transfer Agent jobs in Minnesota look for? The top searched job categories for Remote Live Transfer Agent jobs in Minnesota are:
What cities in Minnesota are hiring for Remote Live Transfer Agent jobs? Cities in Minnesota with the most Remote Live Transfer Agent job openings:
Remote Live Transfer Agent jobs near you

Principal Architect - Remote

UnitedHealth Group

Eden Prairie, MN • On-site, Remote

Full-time

Retirement

Re-posted 17 days ago

UnitedHealth Group rating

7.6

Company rating: 7.6 out of 10

Based on 146 frontline employees who took The Breakroom Quiz

186th of 887 rated healthcare providers

Job description

Optum Tech is a global leader in health care innovation. Our teams develop cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care's most complex challenges. Your contributions here have the potential to change lives. Ready to build the next breakthrough? Join us to start Caring. Connecting. Growing together.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
Primary Responsibilities:
  • Define and own end to end architecture for AI enabled and Generative AI solutions aligned with business outcomes, scalability, security, and compliance
  • Design reference architectures for LLM based systems, including prompt orchestration, RAG (Retrieval Augmented Generation), agent frameworks, and model integration patterns
  • Evaluate and recommend AI platforms, foundation models, and tooling (e.g., Azure OpenAI, vector databases, model gateways) based on use case fit and enterprise standards
  • Translate business and product requirements into scalable AI solution designs covering data ingestion, embeddings, model inference, orchestration, and integration with enterprise systems
  • Architect AI driven workflows that integrate with existing microservices, data platforms, APIs, and event driven systems
  • Provide hands on architectural guidance for complex AI implementations, including performance tuning and cost optimization
  • Embed Responsible AI principles including privacy, fairness, explainability, model risk management, and auditability into solution designs
  • Define guardrails for prompt management, data access, content filtering, and human in the loop controls
  • Ensure AI solutions comply with enterprise security, regulatory, and data governance standards.
  • Act as the technical authority for AI initiatives, guiding teams through architectural decisions and design trade offs
  • Design scalable cloud native and hybrid AI platforms supporting training, fine tuning, inference, and monitoring
  • Ensure high availability, resiliency, and observability for AI systems in production
  • Promote AI assisted development practices using tools such as GitHub Copilot to improve developer productivity, code quality, and test coverage
  • Establish standards for AI generated code review, validation, and security scanning
  • Act as a bridge between business stakeholders and technical teams to align AI capabilities with real business value
  • Support onshore/offshore teams with architectural direction and AI adoption guidance
  • Drive modernization initiatives leveraging GenAI for automation, insights, and improved user experience
  • Continuously refine AI architectures based on evolving business needs, usage patterns, and model performance

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
  • Bachelor's degree in Computer Science, Engineering, or a related technical field
  • 8+ years of experience with complex business requirements into scalable, secure, and high-performance architectures
  • 6+ years of experience in software engineering with at least 3+ years in a Technical Architect or Solution Architect role
  • 6+ years of experience with Java, Springboot, MicroServices, Kafka, API, Azure cloud, Databricks, SQLMI (or any DB)
  • 4+ years of experience with microservices, APIs, event driven systems, and containerized deployments
  • 4+ years of experience with lead design reviews, define standards, and provide technical oversight across cross functional teams
  • 2+ years of experience Azure cloud services with experience integrating Azure OpenAI into enterprise solutions
  • 1+ years of experience designing and implementing LLM based solutions, including RAG, prompt orchestration, and agent driven architectures

Preferred Qualifications:
  • Master's degree
  • Demonstrated experience architecting enterprise scale solutions in cloud environments (Azure preferred)
  • Practical experience delivering AI enabled or GenAI solutions in production environments
  • Proven knowledge of responsible AI principles, data privacy, security controls, and governance frameworks
  • Proven solid stakeholder management skills with the ability to work closely with Product, Business, Engineering, Data, and Security teams

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $112,700 to $193,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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