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Remote Live Transfer Agent Jobs in Michigan (NOW HIRING)

Remote Contact Center Telesales Agent

Troy, MI · Remote

$14 - $15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Keep the customer on the line to transfer them to the mortgage company. * Gotta keep good notes in ... CRITICAL: You MUST live in one of these states: Arizona, Florida, Kentucky, Michigan, North ...

EV Technical service Agent

Warren, MI · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Navigate available tools to perform remote diagnosis & troubleshooting * Provide resolution ... Warm transfers/ service tech scheduling, if required * Training * Train other agents as required

(Remote) Professional Services Trainer

Wyoming, MI · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Lead train-the-trainer sessions to prepare customer resources to support ongoing knowledge transfer ... Deliver refresher training and post-go-live learning support as customers transition into ...

(Remote) Professional Services Trainer

Wyoming, MI · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Lead train-the-trainer sessions to prepare customer resources to support ongoing knowledge transfer ... Deliver refresher training and post-go-live learning support as customers transition into ...

EV Technical service Agent

Warren, MI · On-site +1

$23 - $26/hr

  • Medical

  • Dental

  • Vision

  • Retirement

... how we live and move. Are you ready to be a pivotal force in the electrifying world of advanced ... Perform remote diagnosis and troubleshooting of advanced energy charging equipment, utilizing ...

$81K - $110K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We live our values every day, demonstrating we CARE through our values, Sustainability initiatives ... agent. Portfolio Management & Financial Acumen: * Manages assigned portfolio to achieve gross ...

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Remote Live Transfer Agent information

What is a remote live transfer agent?

Remote Live Transfer Agents are professionals who work from home or another remote location, responsible for connecting qualified leads or callers to the appropriate sales representatives or departments. They typically handle initial screening, verify caller information, and ensure that only interested and eligible prospects are transferred. This role is common in industries like insurance, real estate, and telemarketing, where live transfers can improve sales efficiency. Good communication skills and the ability to quickly assess customer needs are essential for success in this position.

What are the key skills and qualifications needed to thrive as a remote live transfer agent?

To thrive as a Remote Live Transfer Agent, you need strong communication skills, experience in customer service or telemarketing, and often a high school diploma or equivalent. Familiarity with CRM software, auto-dialer systems, and call center platforms is typically required. Exceptional listening, problem-solving, and resilience under pressure help agents stand out in managing high call volumes and diverse customer interactions. These skills and qualities are crucial for efficiently qualifying leads, ensuring positive customer experiences, and achieving transfer targets in a remote environment.

What are some common challenges faced by remote live transfer agents, and how can they be effectively managed?

Remote Live Transfer Agents often encounter challenges such as maintaining high call quality, quickly identifying qualified leads, and managing time efficiently in a home-based environment. To overcome these challenges, it's important to have a reliable internet connection, use effective scripts to guide conversations, and stay organized with call tracking tools. Regular communication with your team and ongoing training can also help improve performance and ensure you’re meeting transfer targets.

What is the difference between Remote Live Transfer Agent vs Remote Customer Service Representative?

AspectRemote Live Transfer AgentRemote Customer Service Representative
CredentialsBasic customer service skills, sometimes sales or transfer trainingCustomer service skills, possibly some certifications in communication
Work EnvironmentHome-based, call center or sales environmentHome-based, call center or support environment
Industry UsageTelecommunications, sales, lead generationRetail, tech support, general customer support
Search & Comparison IntentFocus on transfer skills, sales, or lead generationFocus on support, troubleshooting, or general inquiries

Remote Live Transfer Agents primarily handle transferring calls and generating leads, often in sales or telecommunication industries. Remote Customer Service Representatives focus on assisting customers with inquiries, troubleshooting, or support. While both roles require strong communication skills and work from home, their core functions and industry applications differ.

What are the most commonly searched types of Live Transfer Agent jobs in Michigan? The most popular types of Live Transfer Agent jobs in Michigan are:
What cities in Michigan are hiring for Remote Live Transfer Agent jobs? Cities in Michigan with the most Remote Live Transfer Agent job openings:

Remote Health Insurance Agents: $24/hr + OT + Comm & bonuses

Thrive Health Benefits

Detroit, MI • Remote

$768 - $1.3K/wk

Temporary

Posted 22 days ago


Job description

$24 an hour. Overtime on top during Open Enrollment. Commission on every enrollment, paid weekly. We're hiring remote ACA sales agents — helping families find health coverage they can actually afford, and getting paid properly to do it. This is a seasonal W-2 role (a real paycheck, taxes handled — not 1099). You can start as early as September 1, and Open Enrollment runs November 1 through January 15 — so it's a four-and-a-half-month paid season, not a six-week gig.

Requirements

What you'll do

  • Work 100% remote, from home
  • Help inbound callers and live transfers enroll in ACA Marketplace plans — no cold calling; we bring you the leads
  • Follow proven, compliant scripts with full training and support
What you need
  • Active E&O insurance and resident/non-resident licenses in FL, TX, and GA
  • Don't have all three yet? Apply anyway. Pass the interview and you'll receive a conditional offer with exact steps to get licensed — and we reimburse up to $375, based on the licenses you obtain. (Paid after you're licensed, not upfront.)
  • Already licensed in FL/TX/GA? You can start right away
  • A reliable computer and a wired Ethernet connection
Heads up — Open Enrollment is an intense, fixed sprint: November 1 through January 15 is 50 hours across 6 days, including Thanksgiving week, with no vacation during the window. Eleven weeks, all in.

Benefits
What you'll earn
  • Start as early as September 1 — $24/hour base, about 32 hours a week through training and ramp-up (roughly $768 a week)
  • Open Enrollment runs November 1 through January 15 — 50 hours a week, with overtime at $36/hour past 40, or about $1,320 a week in base pay alone + commissions on top of that
  • A note on overtime: overtime rules vary by state. Your overtime eligibility and the hours threshold that triggers it follow the law where you live, and we'll confirm exactly how it applies to you before your first shift.
  • That's roughly $21,000 in base pay from September 1 through January 15, before a dollar of commission
  • Commission on every enrollment, paid weekly, climbing the more you write
  • Extra income from ancillary products and referrals
  • A strong producer can clear $28,000+ across the full September–January season (illustrative, based on consistent production)

Two ways to earn before Open Enrollment even starts

  • $1,000 bonus for finishing early. Complete all four of these before September 1 and you lock in a $1,000 bonus: (1) transfer your appointments to us, if you currently hold appointments elsewhere; (2) complete your FFM certification; (3) complete your Georgia certification; and (4) complete all of your appointment paperwork requests. Finish your setup in the summer and you can be on the floor September 1 — with $1,000 already earned.
  • $300 for every agent you bring. Know a licensed agent? A friend, a former co-worker, anyone. Bring them to our hiring webinar. If they're hired and both of you finish through Open Enrollment, you earn $300 per agent — refer three and that's $900 on top of everything else you make.

Ready? Apply now — the earlier you're set up, the sooner you start earning.

Base pay of $24/hour is guaranteed for hours worked. Overtime is paid at $36/hour where state law provides for it; overtime rules and thresholds vary by state. Commission, bonus, and total season figures are illustrative, based on individual performance, and not guaranteed.