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Remote Live Transfer Agent Jobs in Michigan (NOW HIRING)

FastTek

EV Technical service Agent

Warren, MI · Remote

Navigate available tools to perform remote diagnosis & troubleshooting * Provide resolution ... Warm transfers/ service tech scheduling, if required * Training * Train other agents as required

Aquent

EV Technical service Agent

Warren, MI · On-site +1

$23 - $26/hr

Navigate available tools to perform remote diagnosis and troubleshooting of advanced energy ... Facilitate warm transfers and service technician scheduling, if required. * **Training ...

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Remote Live Transfer Agent information

What are Remote Live Transfer Agents?

Remote Live Transfer Agents are professionals who work from home or another remote location, responsible for connecting qualified leads or callers to the appropriate sales representatives or departments. They typically handle initial screening, verify caller information, and ensure that only interested and eligible prospects are transferred. This role is common in industries like insurance, real estate, and telemarketing, where live transfers can improve sales efficiency. Good communication skills and the ability to quickly assess customer needs are essential for success in this position.

What are the key skills and qualifications needed to thrive as a Remote Live Transfer Agent, and why are they important?

To thrive as a Remote Live Transfer Agent, you need strong communication skills, experience in customer service or telemarketing, and often a high school diploma or equivalent. Familiarity with CRM software, auto-dialer systems, and call center platforms is typically required. Exceptional listening, problem-solving, and resilience under pressure help agents stand out in managing high call volumes and diverse customer interactions. These skills and qualities are crucial for efficiently qualifying leads, ensuring positive customer experiences, and achieving transfer targets in a remote environment.

What are some common challenges faced by Remote Live Transfer Agents, and how can they be effectively managed?

Remote Live Transfer Agents often encounter challenges such as maintaining high call quality, quickly identifying qualified leads, and managing time efficiently in a home-based environment. To overcome these challenges, it's important to have a reliable internet connection, use effective scripts to guide conversations, and stay organized with call tracking tools. Regular communication with your team and ongoing training can also help improve performance and ensure you’re meeting transfer targets.

What is the difference between Remote Live Transfer Agent vs Remote Customer Service Representative?

AspectRemote Live Transfer AgentRemote Customer Service Representative
CredentialsBasic customer service skills, sometimes sales or transfer trainingCustomer service skills, possibly some certifications in communication
Work EnvironmentHome-based, call center or sales environmentHome-based, call center or support environment
Industry UsageTelecommunications, sales, lead generationRetail, tech support, general customer support
Search & Comparison IntentFocus on transfer skills, sales, or lead generationFocus on support, troubleshooting, or general inquiries

Remote Live Transfer Agents primarily handle transferring calls and generating leads, often in sales or telecommunication industries. Remote Customer Service Representatives focus on assisting customers with inquiries, troubleshooting, or support. While both roles require strong communication skills and work from home, their core functions and industry applications differ.

What are the most commonly searched types of Live Transfer Agent jobs in Michigan? The most popular types of Live Transfer Agent jobs in Michigan are:
What are popular job titles related to Remote Live Transfer Agent jobs in Michigan? For Remote Live Transfer Agent jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Remote Live Transfer Agent jobs in Michigan look for? The top searched job categories for Remote Live Transfer Agent jobs in Michigan are:
What cities in Michigan are hiring for Remote Live Transfer Agent jobs? Cities in Michigan with the most Remote Live Transfer Agent job openings:
Remote Live Transfer Agent jobs near you
Remote ACA Health Insurance Seasonal Sales Agent

Remote ACA Health Insurance Seasonal Sales Agent

Thrive Health Benefits

Detroit, MI • Remote

$768 - $1.3K/wk

Temporary

Posted 7 days ago

Job description

Thrive Health Benefits is hiring Remote ACA Sales Agents to support Open Enrollment. This is a seasonal, W-2 position (standard payroll withholding — not a 1099 contract) for candidates who are licensed, or in the process of becoming licensed, to sell health insurance in Florida, Texas, and Georgia.
Agents handle inbound calls and warm transfers to help individuals and families enroll in ACA Marketplace health plans. No cold calling or lead generation is required. With ten years of specialization in the ACA Marketplace, Thrive Health Benefits provides full training on sales processes, systems, and compliance prior to taking live calls.

What You'll Do
• Work 100% remote, handling inbound calls and live transfers — no cold calling
• Assist individuals and families with ACA Marketplace plan enrollment
• Follow approved, CMS-compliant scripts and sales processes
• Accurately assess client needs and recommend appropriate plan options
• Maintain compliance standards on every call
• Meet weekly production and quality expectations during Open Enrollment
Schedule
This is a fixed, seasonal sprint running through December/January 15. During Open Enrollment (November 1 – December/January 15), the schedule requires 50 hours across 6 days per week, including the Thanksgiving holiday week, with no time off during this window. Candidates should confirm availability for this schedule before applying.
Why Thrive Health Benefits
• ACA Marketplace is our sole focus — 10 years of specialization in a fast-growing space
• Full training on sales, systems, and compliance provided before taking live calls
• Top-performing seasonal agents may be considered for permanent roles



Requirements

What You Need
• Active Errors & Omissions (E&O) insurance
• Active health insurance producer license(s) — one of the following applies:
- Fully licensed: active resident or non-resident producer licenses in Florida, Texas, and Georgia (may begin immediately)
- Partially licensed: active resident (home-state) producer license and E&O insurance required to apply. Candidates who advance through the interview process receive a conditional offer with step-by-step guidance to obtain the remaining state licenses independently (typical cost ~$375, 7–14 business days). Thrive Health Benefits reimburses $750 upon completion of licensing (paid after license is obtained, not upfront).
• If currently appointed with another carrier or agency, must be able to release and transfer that appointment prior to start (standard regulatory requirement)
• Reliable computer and hardwired Ethernet internet connection
• Ability to commit to the full Open Enrollment schedule (50 hrs/6 days per week, Nov 1 – Dec/Jan 15, including Thanksgiving week)



Benefits
What You'll Earn
• Base pay: $24.00/hour during a 32-hour/week ramp-up period
• Open Enrollment period (Nov 1 – Dec 15/Jan 15): scheduled hours increase to 50/week (including overtime), bringing base earnings to approximately $1,320/week before commission
• Weekly commission, paid per enrollment on a tiered scale:
- 31–50 applications: $8 each
- 51–75 applications: $12 each
- 76–100 applications: $14 each
- 101+ applications: $16 each
• Additional income opportunities from ancillary product sales and referrals
• Illustrative earning potential: consistent, high-performing agents have earned $13,000+ over the six-to-seven-week Open Enrollment period (illustrative only, based on individual performance, not guaranteed)
• Growth opportunity: top-performing seasonal agents may be considered for permanent roles
Note: Earnings figures listed above are illustrative examples based on individual performance and are not guaranteed.