Remote Live Chat Jobs in Santa Rosa, CA (NOW HIRING)

Who We Are
Join a team that puts its People First! As a member of First American's family of companies, First American Home Warranty offers a wide range of home warranty products and services to home sellers, buyers and agents. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.
What We Do
Voted Top 100 Best Companies to Work for by Fortune!
Base plus commission/bonus opportunity with a Fortune 100 company!
You're an energetic, positive and driven person looking for a long-term career where you can reach your ambitious financial goals. You're a consultative salesperson who quickly connects with others, understands their needs and delivers an exceptional customer experience.
Ready to Turn Your Sales Skills into Serious Earnings?
If you're a confident, competitive salesperson who thrives on connection, momentum, and closing deals, this is your opportunity to build a long-term sales career with a trusted, industry-leading brand-and uncapped earning potential.
At First American Home Warranty, we don't believe in cold calling guesswork or passive selling. This is a true outbound sales role for professionals who enjoy the hunt, the hustle, and the win.
What You'll Do

• Make high-volume outbound calls directly to consumers, building trust, understanding customer needs, and driving new business through a consultative, customer-focused sales approach while demonstrating a true hunter mentality.
• Engage in outbound conversations to qualify prospects, uncover needs, and move opportunities through the sales process.
• Close deals using proven consultative sales techniques.
• Play a critical role in driving company growth by generating new revenue, expanding our customer base, and directly contributing to the overall success of the organization.
• Deliver a strong customer experience by understanding client needs and positioning tailored solutions.
• Maintain detailed documentation of sales activity, conversations, and outcomes.
• Stay current on industry trends, competitors, and product updates to effectively position offerings.

What You'll Bring

• Proven experience in outbound sales, B2C sales, or previous home warranty sales (preferred).
• Strong closing skills with a consistent record of success.
• Experience using CRM platforms such as Salesforce or similar tools.
• Background in telemarketing, inside sales, or previous home warranty sales is highly desirable.
• Excellent verbal and written communication skills.
• A hunter mindset with persistence, resilience, and comfort handling rejection.
• Self-motivated, goal-driven, and comfortable working independently in a fast-paced environment.

Why You'll Love This Role

• You'll earn an hourly base plus uncapped commission, giving you financial stability with unlimited upside based on your performance.
• You'll focus on outbound selling and business development, allowing you to sharpen your hunter skills and consistently build pipeline.
• You'll receive paid training, ongoing coaching, and hands-on support from leaders who are invested in your success and career growth.
• You'll stay motivated through contests, incentives, and recognition programs that reward strong performance and consistent results
• You'll build your career with a trusted, industry-leading company known for its award-winning culture, long-term stability, and people-first mindset

Pay Range: $17.69 - $23.56 Hourly, Remote
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. **
First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).
First American intends to conduct a review of an applicant's criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.
What We Offer
By choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.