Remote Live Chat Operator Jobs in Santa Rosa, CA

Overview
NV5 is a leading provider of tech-enabled engineering, testing, inspection, and consulting solutions for the built environment. We specialize in engineering design, asset management, and geospatial data analytics to support infrastructure resilience and building systems performance throughout the entire asset lifecycle.
NV5's 5,000 consulting engineers, inspectors, and analysts play a critical role in shaping our communities through resilient infrastructure that will stand the test of time and efficient smart building systems for optimized facility environments.
With more than 100 offices nationwide and abroad, NV5 assists clients with planning, designing, building, testing, certifying, and operating infrastructure assets that improve the communities where we live and work.
As the Survey Office Technician, you play a pivotal role in the surveying process by providing critical office-based support to surveyors and engineers. This position involves processing, organizing, and analyzing survey data, preparing maps and reports, and ensuring the smooth workflow of survey projects.
This role is remote; you must live within 100 miles of Petaluma, Sacramento, Santa Clara, Walnut Creek, or Wilsonville, Oregon)
Responsibilities
Data Processing:

• Process and manage survey data collected in the field, ensuring accuracy and completeness.
• Utilize surveying software and computer-aided design (CAD) software to organize and process survey data.
• Generate precise survey drawings, maps, and documents based on field data.

Data Analysis:

• Analyze survey data to identify errors or discrepancies and make necessary corrections.
• Assist surveyors and engineers in interpreting survey data to support decision-making.
• Perform calculations to determine distances, angles, areas, and elevations.

Map Preparation:

• Create maps, plats, and other graphical representations of survey results using CAD software.
• Add labels, legends, and symbols to clearly convey information.

Documentation and Reporting:

• Prepare survey reports, including written descriptions, summaries, and analysis of survey findings.
• Maintain accurate and organized records of survey data, reports, and project documentation.
• Assist in the preparation of legal descriptions and boundary surveys.

Quality Control:

• Verify the accuracy and completeness of survey documents and reports before finalization.
• Collaborate with surveyors and field teams to address discrepancies and ensure data consistency.

Software and Equipment Maintenance:

• Maintain and update surveying software and equipment used in the office.
• Troubleshoot software and hardware issues and coordinate repairs as necessary.

Team Support:

• Collaborate with survey teams and provide technical assistance when needed.
• Assist with project management tasks, such as scheduling, budgeting, and resource allocation.

Field Work:

• Check truck and equipment in preparation for field work.
• Setup equipment and prepare for survey
• Assist Party Chief in creating notes and file downloads

Qualifications

• Associate degree or technical certification in surveying, geomatics, or related field.
• Previous experience as a Survey Office Technician or similar office-based surveying role is advantageous.
• Proficiency in surveying and CAD software, including AutoCAD and GIS software.
• Strong mathematical and analytical skills.
• Attention to detail and accuracy in data processing and map preparation.
• Effective communication and teamwork skills.
• Familiarity with surveying standards and regulations.
• Knowledge of legal surveying practices and documentation.
• Time management skills and the ability to meet project deadlines.
• Valid CA Driver's License

The pay range for this position in California or Oregon is $35.00hr-45.00hr. Base pay offered may be higher or lower depending on job-related knowledge, skills, experience, and location of the candidate. Restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.
All local employment laws apply. Base pay information is based on market location. Applicants should apply via the NV5 careers site.
NV5 offers a competitive compensation and benefits package including medical, dental, life insurance, PTO, 401(k) and professional development/advancement opportunities.
NV5 provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. NV5 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Recruitment & Staffing Agencies: NV5 Inc. does not accept unsolicited resumes from any source other than passive & active candidates and employee referrals. The submission of unsolicited resumes by recruitment or staffing agencies to NV5 or its employees is strictly prohibited unless contacted directly by NV5's internal Talent Acquisition team seeking 3rd party sourcing assistance. Any resume submitted by an agency in the absence of a signed agreement and given permission to represent NV5 to candidates on a particular search, NV5 will not owe any referral or other fees with respect to the unsolicited submission.
#LI-KS1
#INDHP