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SS&C

Manager, Investor Services - PA2026Q2GCC036-

OR · Remote

Illinois; Iowa - Remote About the Role The Investor Services Manager at SS&C GIDS, Inc. is ... This position will have strong oversight of correspondence and live chat operations and requires a ...

First Due

Sales Development Representative (EAST)

$60K/yr

Remote - US Only Country : United States Department : Marketing Reports To : Sales Development ... Own live chat: Engage in real time via Qualified, route serious buyers to the right next step, and ...

First Due

Sales Development Representative

$60K/yr

Remote - US Only Country : United States Department : Marketing Reports To : Director of Sales ... Own live chat: Engage in real time via Qualified, route serious buyers to the right next step, and ...

Auxiant

Customer Service Specialist

Madison, WI · On-site +1

$17.25 - $22.75/hr

Remote, Hybrid, or In Office Location for In Office or Hybrid: Cedar Rapids, IA, Madison, WI, or ... Answer provider phone, live chat, and secure email questions regarding claim status and benefits ...

Auxiant

Customer Service Specialist

Milwaukee, WI · On-site +1

$16.75 - $22.25/hr

Remote, Hybrid, or In Office Location for In Office or Hybrid: Cedar Rapids, IA, Madison, WI, or ... Answer provider phone, live chat, and secure email questions regarding claim status and benefits ...

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How much do remote live chat typing jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for remote live chat typing in the United States is $34.44, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $44.23 per hour, depending on experience, location, and employer.

How can I become a live chat agent?

To become a live chat agent, you typically need strong written communication skills, basic computer proficiency, and familiarity with chat or customer service software. Many employers require a high school diploma or equivalent, and some may prefer prior customer service experience or relevant certifications. Training is often provided by the employer to familiarize new agents with company policies and tools.

What are some common challenges faced by remote live chat typing professionals, and how can they be managed?

Remote live chat typing professionals often encounter challenges such as handling multiple conversations simultaneously, maintaining fast response times, and managing customer emotions through text alone. To manage these, it's essential to develop strong multitasking abilities, stay organized with chat management tools, and use clear, empathetic language. Regularly updating product knowledge and following company guidelines also help ensure accurate and helpful responses, contributing to a positive customer experience.

What are the key skills and qualifications needed to thrive as a Remote Live Chat Typing Agent, and why are they important?

To thrive as a Remote Live Chat Typing Agent, you need excellent written communication skills, fast and accurate typing abilities, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and ticketing software is typically required. Strong multitasking, problem-solving, and customer service skills help agents handle multiple conversations efficiently and empathetically. These skills and qualities are crucial for delivering timely, accurate support and ensuring customer satisfaction in a virtual environment.

What is a Remote Live Chat Typing job?

A Remote Live Chat Typing job involves providing customer support, answering questions, and assisting clients through online chat platforms. Employees in this role communicate with customers in real time, typically handling inquiries about products, services, or technical issues. The job is performed entirely online, allowing individuals to work from home or any location with a reliable internet connection. Strong typing skills, good communication, and the ability to multitask are essential for success in this role.

Is remote live chat jobs legit?

Remote live chat typing jobs are legitimate positions where employees or contractors provide customer support through online chat platforms. They typically require good communication skills, fast typing, and familiarity with chat software; however, job seekers should be cautious of scams and verify the employer's credibility before applying.

Can I get paid for typing online?

Remote live chat typing jobs typically pay hourly or per chat session, with rates varying based on experience and the company. Payment is usually processed through direct deposit, PayPal, or other online methods, and consistent typing skills and reliability are important for earning income in this role.

What is the difference between Remote Live Chat Typing vs Remote Customer Service Representative?

AspectRemote Live Chat TypingRemote Customer Service Representative
CredentialsBasic computer skills, typing proficiencyCustomer service skills, sometimes certifications
Work EnvironmentOnline, from home, chat platformsOnline or call center, multi-channel communication
Industry UsageE-commerce, tech support, online servicesRetail, telecom, banking, various sectors
Job FocusTyping and responding via chatHandling customer inquiries, problem-solving

Remote Live Chat Typing primarily involves responding to customer queries through chat platforms, focusing on fast and accurate typing. Remote Customer Service Representatives may handle chats, calls, or emails, providing broader support. While both roles require good communication skills, Remote Customer Service Representatives often need additional customer service training and may handle more complex issues. The roles overlap in online work environments and customer interaction but differ in scope and responsibilities.

How to make $1000 a week remote?

Remote live chat typing jobs typically pay per chat or hour, with earnings varying based on experience, efficiency, and the number of chats completed. To make $1000 weekly, you need to consistently handle a high volume of chats, often requiring strong typing skills, fast internet, and availability during peak hours. Building a reputation and working for multiple platforms can also increase earning potential.
More about Remote Live Chat Typing jobs
What cities are hiring for Remote Live Chat Typing jobs? Cities with the most Remote Live Chat Typing job openings:
What are the most commonly searched types of Live Chat Typing jobs? The most popular types of Live Chat Typing jobs are:
What states have the most Remote Live Chat Typing jobs? States with the most job openings for Remote Live Chat Typing jobs include:
What job categories do people searching Remote Live Chat Typing jobs look for? The top searched job categories for Remote Live Chat Typing jobs are:
Remote Live Chat Typing jobs near you
Infographic showing various Remote Live Chat Typing job openings in the United States as of July 2026, with employment types broken down into 90% Full Time, 5% Temporary, and 5% Contract. Highlights an 100% Remote job distribution, with an average salary of $71,640 per year, or $34.4 per hour.
Manager, Investor Services - PA2026Q2GCC036-

Manager, Investor Services - PA2026Q2GCC036-

SS&C

OR • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Job Title: Manager, Investor Services

Locations: Arizona; New York; Florida; Texas; Washington; Missouri; Connecticut; New Hampshire; Indiana; Nevada; Michigan; Minnesota; South Carolina; North Carolina; Massachusetts; California; Delaware; Ohio; Colorado; Arkansas; Georgia; Illinois; Iowa - Remote

About the Role

The Investor Services Manager at SS&C GIDS, Inc. is responsible for overseeing the daily operations of the Investor Services team, ensuring the accurate and timely processing of investor requests and transactions, and maintaining exceptional client relationships. This role involves managing a team, optimizing workflows, and contributing to the overall success of the investor services function.

This position will have strong oversight of correspondence and live chat operations and requires a high level of expertise in live chat and written client correspondence.

Why Join SS&C

SS&C combines proprietary technology with deep industry expertise to support complex financial and health care operations. Our teams design, implement, and operate solutions that help clients manage data, automate processes, and scale their businesses with confidence.

You will work with industry experts, modern platforms, and evolving technologies, gaining exposure to real-world operational challenges and large-scale enterprise environments.

How You Will Make an Impact

  • Lead, mentor, and develop a team of Investor Services professionals, including performance management, training, and scheduling.
  • Oversee the accurate and timely processing of investor subscriptions, redemptions, transfers, and other capital activity.
  • Ensure compliance with all relevant regulatory requirements, company policies, and service level agreements.
  • Act as a primary point of contact for complex investor inquiries and escalated issues, providing prompt and effective resolutions.
  • Oversee and enhance correspondence and live chat operations, ensuring consistent quality, timeliness, and professionalism in all investor communications.
  • Collaborate with internal departments (e.g., fund accounting, legal, compliance) to ensure seamless service delivery and resolve inter-departmental issues.
  • Identify and implement process improvements to enhance efficiency, accuracy, and client satisfaction within the Investor Services team.
  • Prepare and review investor statements, reports, and correspondence.
  • Participate in client meetings and due diligence sessions as required.
  • Maintain comprehensive knowledge of fund structures, products, and industry best practices.
  • Contribute to the development and implementation of new systems and technologies to support investor services operations, including tools supporting live chat and digital communication channels.

Required Experience

  • Minimally requires a Master's degree and 4 years of related experience, or Bachelor's degree and 6 years of related experience, or high school degree and 8 years of related experience.
  • 2+ years of experience in a leadership or supervisory position.
  • Strong understanding of various fund structures (e.g., hedge funds, private equity funds) and related regulatory frameworks.
  • Excellent communication (written and verbal) and interpersonal skills with the ability to interact effectively with diverse stakeholders.
  • Demonstrated expertise in managing live chat platforms and written client correspondence; a high level of live chat and correspondence knowledge is required.
  • Proven ability to manage and motivate a team, fostering a collaborative and high-performing environment.
  • Exceptional organizational skills and attention to detail, with the ability to manage multiple priorities in a fast-paced environment.
  • Proficiency in Microsoft Office Suite, particularly Excel.
  • Experience with investor CRM systems, digital communication platforms, and fund administration software is highly desirable.
  • Strong problem-solving and analytical skills.
  • Ability to work independently and as part of a team.

Join SS&C, where innovation meets global opportunities. Click here to apply.

#LI-JS1

#LI-Remote

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies offers a comprehensive total rewards package designed to support your wellbeing, growth, and future. Our benefits include medical, dental, and vision coverage; a 401(k) plan with company match; paid time off, holidays, and parental leave; and professional development reimbursement opportunity.Actual base salary will vary based on several factors, including but not limited to relevant skills, prior experience, education, demonstrated performance, and geographic location.New York: The expected base salary for the position is between $70,000 USD to $80,000 USD. Washington: The expected base salary for the position is between $70,000 USD to $80,000 USD. California: The expected base salary for the position is between $70,000 USD to $80,000 USD. Colorado: The expected base salary for the position is between $70,000 USD to $80,000 USD. Maryland: The expected base salary for the position is between $70,000 USD to $80,000 USD. Illinois: The expected base salary for the position is between $70,000 USD to $80,000 USD. Massachusetts: The expected base salary for the position is between $70,000 USD to $80,000 USD. Minnesota: The expected base salary for the position is between $70,000 USD to $80,000 USD. Vermont: The expected base salary for the position is between $70,000 USD to $800,00 USD. District of Columbia: The expected base salary for the position is between $70,000 USD to $80,000 USD.In addition, employees in this role may be eligible for consideration on an annual basis for a discretionary bonus and/or equity awards, such as restricted stock units or stock options, based upon individual and business performance at the company's discretion.

Applications will be accepted on an ongoing basis until the position is filled.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

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