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Remote Live Chat Typing Jobs in Ohio (NOW HIRING)

Orkin

Customer Service Agent_Seasonal

Columbus, OH · Remote

... live, work and play. We have a FAST PACED , fully remote Customer Contact Center with dedicated inbound and outbound sales, customer service, retention, chat, and a bilingual team. Our Seasonal ...

Cecelia Health

Telehealth Registered Dietitian

Columbus, OH · On-site +1

$42 - $47/hr

Engage in remote patient monitoring for various devices (e.g., scale, BG meter, BP monitor, ketone ... Must live in the United States. What are some "nice to haves"? * Certification from the National ...

The Davis Life Agency

Insurance Agent

Columbus, OH · On-site +1

$30K - $160K/yr

Remote work and in-person training opportunities available * Potential to earn a raise every 2 ... If you are intrigued, APPLY TODAY and let's chat! No agent's success, earnings, or production ...

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All JobsLive Chat Typing JobsRemote Live Chat Typing JobsRemote Live Chat Typing Jobs in Ohio

Remote Live Chat Typing information

What is a remote live chat typing?

A Remote Live Chat Typing job involves providing customer support, answering questions, and assisting clients through online chat platforms. Employees in this role communicate with customers in real time, typically handling inquiries about products, services, or technical issues. The job is performed entirely online, allowing individuals to work from home or any location with a reliable internet connection. Strong typing skills, good communication, and the ability to multitask are essential for success in this role.

What are the key skills and qualifications needed to thrive as a remote live chat typing agent?

To thrive as a Remote Live Chat Typing Agent, you need excellent written communication skills, fast and accurate typing abilities, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and ticketing software is typically required. Strong multitasking, problem-solving, and customer service skills help agents handle multiple conversations efficiently and empathetically. These skills and qualities are crucial for delivering timely, accurate support and ensuring customer satisfaction in a virtual environment.

What are some common challenges faced by remote live chat typing professionals, and how can they be managed?

Remote live chat typing professionals often encounter challenges such as handling multiple conversations simultaneously, maintaining fast response times, and managing customer emotions through text alone. To manage these, it's essential to develop strong multitasking abilities, stay organized with chat management tools, and use clear, empathetic language. Regularly updating product knowledge and following company guidelines also help ensure accurate and helpful responses, contributing to a positive customer experience.

What is the difference between Remote Live Chat Typing vs Remote Customer Service Representative?

AspectRemote Live Chat TypingRemote Customer Service Representative
CredentialsBasic computer skills, typing proficiencyCustomer service skills, sometimes certifications
Work EnvironmentOnline, from home, chat platformsOnline or call center, multi-channel communication
Industry UsageE-commerce, tech support, online servicesRetail, telecom, banking, various sectors
Job FocusTyping and responding via chatHandling customer inquiries, problem-solving

Remote Live Chat Typing primarily involves responding to customer queries through chat platforms, focusing on fast and accurate typing. Remote Customer Service Representatives may handle chats, calls, or emails, providing broader support. While both roles require good communication skills, Remote Customer Service Representatives often need additional customer service training and may handle more complex issues. The roles overlap in online work environments and customer interaction but differ in scope and responsibilities.

What are the most commonly searched types of Live Chat Typing jobs in Ohio?

The most popular types of Live Chat Typing jobs in Ohio are:

What are popular job titles related to Remote Live Chat Typing jobs in Ohio?

For Remote Live Chat Typing jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Remote Live Chat Typing jobs in Ohio look for?

The top searched job categories for Remote Live Chat Typing jobs in Ohio are:

What cities in Ohio are hiring for Remote Live Chat Typing jobs?

Cities in Ohio with the most Remote Live Chat Typing job openings:

Remote Live Chat Typing jobs near you
Infographic showing various Remote Live Chat Typing job openings in Ohio as of September 2026, with employment types broken down into 81% Full Time, 11% Part Time, 4% Temporary, and 4% Contract. Highlights an 100% Remote job distribution.

Customer Service Representative - REMOTE - Multiple Positions - Applications Accepted through Septem

Cleveland, OH • On-site, Remote

Cleveland Sight Center
Non-Profits • 51 - 200 employees
Learn more about Cleveland Sight Centerexternal

$14 - $15/hr

Full-time

Re-posted 2 days ago

Job description

Position Overview
The full-time remote Customer Service Representative (CSR) is a contract-funded position that is subject to renewal every few years. CSR must build customer (generally non-sales) relationships via the telephone, and or email in a dynamic, fast-paced environment through the delivery of excellent customer service and product knowledge to both internal and external customers. Provide professional customer service and product consultation during interactions with customers, peers, management, partners, and other agency departments. Will be assigned to work multiple contracts. Pay rate is $14.00 per hour, $15.00 per hour after successful passing of 90 day departmental performance evaluation.
Essential functions:
  • Receive in-bound and place out-bound calls and or emails in accordance with a set script.
  • Provide excellent customer service to customers and partners with a high degree of product and service knowledge to meet specific standards and goals, for both in-bound and out-bound calls.
  • Assist department in meeting customer service goals and service level agreements.
  • Achieve all requirements outlined in the Call Center Department Handbook.
  • Serve customers through a variety of methods, including by not limited to: in-person, by phone, through e-mails, in writing, web-forms, and using chat.
  • Maintain accurate records of customer interactions and service.
  • Process orders, respond to inquiries and questions, handle complaints, troubleshoot problems and provide information according to procedure.
  • Provide professional customer service and product consultation during interactions with customers, peers, management and other departments that meet specific standards and goals.
  • Make decisions on customer requests using established guidelines.
  • Take accountability to follow through on all issues.
  • Meet requirements as set by the Contract, which may be subject to change.
  • Learn and continue to reinforce current product knowledge relative to customer needs and inquires.
  • Utilize reference materials to assist and resolve any inquiries.
  • Maintain the strictest confidentiality and privacy of customer and agency information.
  • Other duties as assigned.

Knowledge, Skills and Abilities:
  • Proficiency with navigating websites, working between multiple screens quickly while listening and talking on the telephone.
  • Must be able to type 30 wpm.
  • Ability to perform data entry duties, while serving the customer, and at other designated times.
  • Ability to keep all customer information in the strictest confidence, and follow security procedures in regard to customer information.
  • Ability to work a schedule which may include nights, weekends, and holidays, including variable shifts.
  • Ability to interact with customers with respect to, and consideration of, customer needs.
  • Excellent interpersonal skills and the ability to work in partnership with others.
  • Excellent and effective communication skills both written and verbal.
  • Strong organizational skills with attention to detail.
  • Ability to handle stressful situations.
  • Ability to accept constructive feedback and adapt accordingly.
  • Able to learn and demonstrate knowledge of products and services that will be supported.
  • Proficient with Microsoft office.
  • Proficient with Internet navigation.
  • Problem solving, patience, time management, active listening.
  • Maintaining focus.
  • Self-Motivation.

Qualifications:
  • Prior customer service experience is preferred.
  • Computer Proficiency including navigating multiple websites while assisting customers.
  • If applicable, prior use of Assistive Technology desirable, most notably with JAWS, ZoomText, Fusion, for visual adaptation.

Education:
  • Minimum Highschool Diploma or equivalent.

CSC is an equal opportunity employer. We encourage individuals of all abilities-including those who are blind, have low vision, or have work-limiting disabilities-to apply. Reasonable accommodations are available throughout the hiring process.
E-Verify
Ohio is not an E-Verify State; however, we comply with E-Verify in the states that require it. Click on the link to view the posters if you live in an E-Verify State.
E- Verify poster - https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf
Right to Work poster - https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf

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