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Remote Live Chat Support Jobs in California (NOW HIRING)

Remote Service Support Specialist

Costa Mesa, CA ยท On-site +1

$96K - $120K/yr

Roughly half the day is live client and technician support; the other half is disciplined case ... Use remote monitoring and web resource tools to identify client needs from active alerts, system ...

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Remote Live Chat Support information

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How much do remote live chat support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote live chat support in California is $24.70, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $27.98 per hour, depending on experience, location, and employer.

What is remote live chat support?

Remote Live Chat Support jobs involve assisting customers through online chat platforms rather than over the phone or in person. Employees in these roles respond to customer inquiries, provide technical support, answer questions about products or services, and resolve issues in real-time. These positions are typically done from home or any location with a stable internet connection, offering flexibility and convenience. Strong communication skills, typing proficiency, and the ability to multitask are important for success in this role.

What skills and qualifications are needed for remote live chat support?

To thrive as a Remote Live Chat Support representative, you need excellent written communication skills, problem-solving abilities, and a basic understanding of customer service principles, often backed by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems like Zendesk or Salesforce, and ticketing tools is typically required. Strong multitasking, patience, and empathy help you effectively assist customers while managing multiple conversations. These skills are critical for delivering timely, accurate, and positive customer experiences in a fast-paced remote environment.

What are common challenges faced by remote live chat support agents, and how can they be managed?

Remote Live Chat Support agents often handle multiple conversations simultaneously, which can be challenging when trying to maintain accuracy and personalized responses. Time management and multitasking skills are crucial, as is familiarity with support software. Agents may also encounter difficult customers or technical issues that require problem-solving under pressure. Proactively using resources like internal knowledge bases and collaborating with teammates through chat channels can help manage these challenges. Regular training and communication with supervisors also play a key role in staying updated and supported.

What are the most commonly searched types of Live Chat Support jobs in California?

The most popular types of Live Chat Support jobs in California are:

What job categories do people searching Remote Live Chat Support jobs in California look for?

The top searched job categories for Remote Live Chat Support jobs in California are:

What cities in California are hiring for Remote Live Chat Support jobs?

Cities in California with the most Remote Live Chat Support job openings:

Infographic showing various Remote Live Chat Support job openings in California as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 23% Part Time, and 6% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $51,379 per year, or $24.7 per hour.

Remote Mental Health Counselor

Live Well, Ltd

Santa Clara, CA โ€ข Remote

$110K - $130K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 3 days ago

New


Job description

Position Overview

Live Well, Ltd is seeking a dedicated and compassionate Remote Mental Health Counselor to join our telehealth platform. In this full-time role, you will provide essential therapy services to individuals, couples, and families from the comfort and safety of their own homes. Your expertise will help expand access to quality mental health care for clients across California.

About the Organization

Live Well, Ltd is dedicated to improving mental health outcomes through innovative telehealth solutions. Based in Santa Clara, California, we aim to break down barriers to mental health care by providing flexible and accessible therapy options. Our team of mental health professionals is committed to delivering evidence-based practices that are tailored to meet the unique needs of each client.

Work Environment

This role offers a fully remote work setting, allowing you to balance your professional responsibilities with your personal life. You will operate within a supportive telehealth environment that utilizes advanced digital platforms to facilitate therapy sessions. Our work culture is centered around collaboration, innovation, and mutual respect among team members.

Key Responsibilities
  • Conduct virtual therapy sessions with clients using secure telehealth platforms, ensuring a safe and confidential environment.
  • Develop personalized treatment plans that align with client goals and adjust these plans based on ongoing assessments and client feedback.
  • Collaborate with a multidisciplinary team of healthcare professionals, including psychiatrists and social workers, to provide comprehensive care.
  • Maintain meticulous and accurate client records in compliance with legal and ethical standards, safeguarding client confidentiality and privacy.
  • Stay informed on emerging trends in mental health therapy and continue your professional development through ongoing training and education opportunities.
Patient Population / Client Focus

As a Remote Mental Health Counselor at Live Well, Ltd, you will work with diverse populations, including individuals dealing with anxiety, depression, relationship issues, and trauma. Your role is crucial in promoting mental well-being and resilience in clients from various backgrounds, ensuring that you address their unique life circumstances and challenges.

Qualifications
  • A Masterโ€™s degree in Counseling, Social Work, Psychology, or a closely related field.
  • An active and unrestricted license as either a Licensed Marriage and Family Therapist (LMFT), Licensed Clinical Social Worker (LCSW), or Licensed Professional Clinical Counselor (LPCC) in California.
  • A minimum of two years of clinical experience providing therapeutic services, preferably in a mental health setting.
  • Excellent written and verbal communication skills to effectively engage clients in a virtual setting.
Preferred Experience
  • Prior experience in a telehealth environment, utilizing digital tools for therapy and client interaction.
  • Familiarity with evidence-based therapeutic approaches, such as Cognitive Behavioral Therapy (CBT) or Dialectical Behavior Therapy (DBT).
  • A proven track record of developing successful treatment plans that yield positive client outcomes.
Compensation and Benefits

The compensation for this position ranges from $110,000 to $130,000 annually, commensurate with experience and qualifications. Live Well, Ltd offers a comprehensive benefits package that includes:

  • 401(k) plan with employer matching contributions to help you secure your financial future.
  • Comprehensive health, dental, and vision insurance to keep you and your family healthy.
  • Life insurance options to provide additional peace of mind.
Career Growth Opportunities

At Live Well, Ltd, we believe in investing in our employeesโ€™ professional development. You will have access to ongoing training programs and workshops designed to enhance your clinical skills and keep you updated with the latest therapeutic techniques. Additionally, our organizational structure offers pathways for career advancement into supervisory or specialized roles within the telehealth realm.

Why Join Our Team

Joining Live Well, Ltd means becoming part of a forward-thinking team dedicated to making a meaningful impact on the mental health landscape. You will play an integral role in a mission that prioritizes mental wellness and accessibility of care. The flexibility of a remote position enables a positive work-life balance, while our collaborative environment fosters innovation and supports personal growth.

Application Information

If you are a licensed Mental Health Counselor looking to make a difference in the lives of others through remote therapy, we would love to hear from you. Please submit your application, including a resume and cover letter, demonstrating your qualifications and passion for mental health care, to be considered for this rewarding opportunity.